Leadership for Lean Six Sigma

Alessandro Laureani, Head of Global Operations and Processes, Google, Dublin 4, Ireland

Co-Speaker: Jiju Antony

Keywords: Leadership, Lean, Six Sigma

Industry: All

Level: Intermediate

ABSTRACT

The majority of of all Lean Six Sigma corporate initiatives, 60% according to some studies, fail to yield the desired results: many are struggling in turning Lean Six Sigma into a success, citing lack of leadership, changing business focus, internal resistance and availability of resources as the main impeding factors.

In the vast Lean Six Sigma literature, there is paucity of studies on the impact of leadership: a lot of the literature is focused more on the technical side of Lean Six Sigma, leaving the leadership and cultural impact aside. The aim of this presentation is to illustrate the results of research into the Leadership’s impact on the deployment of Lean Six Sigma in organizations and thereby develop a practical framework to facilitate its successful implementation.

Leadership is a critical success factors for effective deployment of Lean Six Sigma in organizations: it can be argued the biggest but most unheralded benefit of Lean Six Sigma is its capacity to develop a cadre of great leaders, becoming an effective leadership development tool. Leadership and Lean Six Sigma are dependent on each other for success: the focus of the research has been to investigate deeper into the Leadership’s impact on Lean Six Sigma deployment, to determine whether different styles and traits of leadership can have an impact on the deployment of Lean Six Sigma in organization and on its capacity to sustain itself.

Key learnings from the presentation are:

1. Leadership is a critical success factor for Lean Six Sigma deployment in organizations

2. The ten Leadership traits more conducive to a successful Lean Six Sigma deployment

3. The industry sectors more dependent on leadership styles for a successful Lean Six Sigma deployment


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