BIOGRAPHY

Chad Smith

CMBB and Owner, Continuous Improvement Solutions, LLC, Bella Vista, AR, USA

Chad Smith applies continuous improvement methodologies to help organizations leverage their scarce human and material resources through breakthrough improvements.

Chad has 18 years of Continuous Improvement experience in retail, manufacturing, refining, high-tech and food. He has led and guided process and product improvements for Wal-Mart, Gates, ExxonMobil and Black and Decker. Chad’s leadership experience includes quality management for Black and Decker utilizing Continuous Improvement tools as the enabler for breakthrough improvements. This experience is underpinned with an in-depth application of strategy deployment and metrics to drive and measure progress. As a seasoned Lean practitioner, Chad has helped many companies drive breakthroughs by helping organizations find their TruNorth through strategy deployment, uncover the major constraints through Value Stream Mapping and focus on the vital few improvements needed. One example is a fortune 100 company that drove a 60% reduction in worker's compensation costs through Kaizen ($8MM annual spend on litigation- definitely a series of bunts and singles wins the game). In addition, an emissions tester we serve in NE Oklahoma has eliminated waste approaching nearly 10% of their annual revenue. The teams we work with do an amazing job- very proud of their hard work for sure!

Chad continues to leverage his passion for helping people through adult facilitation and executive coaching through his business. Chad utilizes the adult learning model to effectively engage, transfer knowledge and give confidence to the participants he serves whether it be the most basic tool training or the most advance Lean Six Sigma Black Belt Curriculum. Chad works to maintain a fun and energetic classroom that keeps participants in the training moment, eliminating their potential to be distracted. In the same way, Chad makes project work with teams engaging and interesting.

Chad is a nationally American Society for Quality Certified Six Sigma Master Black Belt (#8). He also maintains his ASQ Certified Six Sigma Black Belt (# 4615). Chad is the chair of the Master Black Belt Exam Review Committee. Chad was recently recognized as a leader in the field of continuous improvement and is now part of ASQ’s Six Sigma Forum Advisory Council. In 2016, Chad was honored to be inducted as an ASQ Fellow. 

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