Cynthia Young

Knowledge Manager, McKean Defense, Virginia Beach, VA, USA

Dr. Cynthia J. Young, DBA is a retired U.S. Navy Surface Warfare Officer with 23 years of service and is a Knowledge Manager with McKean Defense as well as an Adjunct Professor at Stratford University – both in Virginia Beach, VA. While in the Navy, she deployed four times on three ships, USS ARTHUR W. RADFORD (DD 968), USS JOHN F. KENNEDY (CV 67), and USS JAMES E. WILLIAMS (DDG 95). As a Surface Warfare Officer, her expertise was in the tactical employment of the Tomahawk Land Attack Missile. She was stationed in Imperial Beach, CA and Kings Bay, GA while she was enlisted. As an officer, she was stationed in Norfolk, VA, Manama, Bahrain, and Dam Neck, VA.

As a Knowledge Manager, she supports Surface Team One (ST1) Knowledge Sharing Networks for surface ship maintenance validating current policy, stakeholders, milestone compliance, and exit criteria as they affect surface ship readiness for deployment. She has also facilitated several ST1 value stream mapping events and process improvement initiatives.

Dr. Young is a past-Chair of ASQ Tidewater, Section 1128 in Virginia Beach, VA, from July 2013 – December 2014. She has also held positions on Section 1128’s Section Leadership Committee as the Secretary (July 2011 – July 2012) and Vice Chair (July 2012 – July 2013). Tidewater, Section 1128 was awarded one of two Gold Performance Award and Recognition honors for 2014. While in the military, she presented, “Growing Six Sigma without Sacrificing Requirements” at the 2011 Lean and Six Sigma Conference regarding the first Value Stream Mapping event and training conducted by her at her command. She is presenting her technical paper, Managing Knowledge through Conversation to Support Your Bottom Line, at the 2016 Fleet Maintenance and Modernization Symposium in September 2016. In November 2016, she is presenting her study in conjunction with another team regarding knowledge management, innovation, and collaboration at KM World 2016.

Her certifications include Project Management Professional (PMP) and Lean Six Sigma Master Black Belt. She holds a Doctor of Business Administration in Project Management from Walden University, two Masters of Business Administration, one in E-Commerce and one in Advanced Management Studies from Touro University International, and a Bachelors of Arts in English Language and Literature from University of Maryland, College Park. Her doctoral study is Knowledge Management and Innovation on Firm Performance in United States Ship Repair. She is also the author of The Refractive Thinker®: Vol XI: Women in Leadership, Chapter 3: Using Leadership to Improve Firm Performance through Knowledge Management.

Dr. Young lives in Chesapeake, VA with her husband, an active duty Naval officer. On their off-time, they raise funds and run with Team in Training to support the Leukemia and Lymphoma Society. To date, she has raised funds and run the Marine Corps Marathon and the Harbor Lights Half Marathon with Team in Training and is training for her third Team in Training event, the Rock ‘n’ Roll Las Vegas Half Marathon in November 2016. 

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