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ABSTRACT LIBRARY
A Next-Generation Methodology to Accelerate & Sustain Behavior Change

LEAN SIX SIGMA WORLD CONFERENCE ABSTRACT

A Next-Generation Methodology to Accelerate & Sustain Behavior Change

Presenter:	Paul Fjelsta, President & Founder, accomplir Inc., The Woodlands, TX, USA
Keywords:	Behavior Change, Change Management, Leadership Engagement
Industry:	Service
Level:	Advanced

There are decades of research showing that the majority of improvement initiatives fail to meet and/or sustain performance expectations. Leadership’s support and engagement has been consistently identified as the most important but significantly lacking factor in initiatives’ success. We believe this “performance disconnect” occurs because of inattention to the behavior change dimension. The best strategies and most agile organizations won’t reach their process improvement goals unless they are able to change leader and performer behaviors. Nothing changes until behavior changes.

accomplir® Behavior Management focuses on important, new, or changed behaviors to optimize process performance. In addition, it enables leaders to better understand their role in positively reinforcing behavior change adoption and sustainability.

This session takes a practitioner’s viewpoint, focusing on accomplir’s® Behavior Management (Applied Behavioral Science) tools integrated into a DMAIC framework. In the context of accomplir’s® integrated methodology, we will review how Behavioral Annotated Processes SM accelerate and sustain behavior change.

Objectives

Participants will learn:

The essentials of accomplir® Behavior Management and the importance of positive Consequences & Feedback to change and sustain behavior
How to identify and pinpoint Key Behaviors
The importance and use of Current-State Behavioral Annotated Processes
Designing more effective Future-State processes

Workshop Flow

Introduction and Objectives (Estimated Time: 5 mins)

accomplir® Behavior Management (Estimated Time: 15 mins)

accomplir® Behavior Management Framework and key principles
Behavioral Annotated Process - format examples
Identifying Behavioral Issues and Key Behaviors
How to “Design for Sustainability SM”
Contrast accomplir® Behavior Management and Change Management

Current–State Behavioral Annotated Process SM Tool (Estimated Time: 20 mins)

Future–State Behavioral Annotated Process SM Tool (Estimated Time: 20 mins)

Summary and Q&A (Estimated Time: 10 mins)

Call for Proposals

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.