• Achieving Corporate and Professional Goals through Lean Six Sigma

Achieving Corporate and Professional Goals through Lean Six Sigma


James E. Duarte, Principal, LJDuarte & Associates, LLC, Clermont, FL, USA


Goal-Setting, Sustainability, Planning





There are few organizations that have embraced Lean Six Sigma for the enterprise. Many organizations see it as an isolated program to solve problems and hopefully save money, but not a method associated with achieving corporate goals. Why might this be? Is it because the organization doesn’t have a good goal-setting process? Goal setting can be achieved through strategic planning and deployment via Strategy Deployment. Projects are defined in this methodology that are perfect for applying the Lean Six Sigma processes for their accomplishment. Since, through this methodology, projects are tied to overall organizational objective, it leads to a more corporate focus on the projects. Achieving goals requires a disciplined effort with Lean Six Sigma at the heart.To set good goals for the organization is takes a couple of good brainstorming sessions with Senior Management. These sessions can be fast & furious to establish Critical Success Factors (CSF's) and a list of basic processes fundamental to the business. Making the sessions fast & furious stays with the confines of managers' busy schedules and short attention spans. Correlating the CSF's with their relationship to processes and defining measures is an eye-opening activity for Senior Management. The goals that come from planning are visible for execution and review. Lean and Six Sigma projects flow from these goals that directly impact the organization and, thus, the bottom line.

Additional tools are now available to the Lean Six Sigma professional, also. As Lean Six Sigma moves farther into the 21st Century, the availability of technology helps to gain access to more data via data warehouses and data bases. Accompanying this is the availability of more advanced analytical tools. The Lean Six Sigma professional is no longer restricted to a limited amount of data and the tools that handle it. PC’s can be linked to servers or the Cloud where the Big Data resides. The lack of scalability of traditional PC methods is no longer an obstacle. Having said that, there are two new obstacles that need to be addressed. The first is ensuring that IT organizations provide access and formatting of the data for analysis and second, is having good analytical software to perform data analysis. Lean Six Sigma, when applied to high priority goals, is one of the most valuable methods for an organization. The Lean Six Sigma professional can not only lead value adding projects, but also influence other activities in the organization. The Lean Six Sigma professional in combination with the quality professionals of an organization have the most knowledge for helping to meet important goals. Combining a strong goal setting process with a deployment strategy that focuses on Lean & Six Sigma builds for sustainability of continuous improvement and better decisions for the enterprise.