WEDNESDAY MORNING MARCH 29, 2017

TRACK LSS - 1 – KEYNOTES
Shooting for the Moon With Lean & Six Sigma
Governors Ballroom South; Track Chair: Joel Smith; Coordinator: Ashley LoVerde

8:00 AM –

8:15 AM

Opening Remarks

Joel Smith, Chair, 2017 Lean & Six Sigma World Conference

8:15 AM –

9:10 AM

Session #LSS – 011
Opening Keynote - Reach for the Stars

Dr. Buzz Aldrin, A Living Hero, an American Patriot, Space Pioneer & One of the Bravest Explorers of All Time

9:10 AM –

9:45 AM

Session #LSS – 012
Driving Business Transformation with Rapid Continuous Improvement

Marty Ellen, CFO, Dr Pepper Snapple Group

9:45 AM –

10:15 AM

Refreshment Break - Ryman Studio MNO

TRACK LSS - 2 – KEYNOTES
Lean & Six Sigma: Evolve or Go Extinct!
Governors Ballroom South; Track Chair: Joel Smith; Coordinator: Ashley LoVerde

10:15 AM –

10:50 AM

Session #LSS – 021

Six Sigma and Wine, a Perfect Pairing!

Kaj Ahlmann, Managing Director and Chairman of the Global Advisory Council for Insurance at Deutsche Bank, and Owner Six Sigma Ranch and Winery

10:50 AM –

11:25 AM

Session #LSS – 022

Enhancing Leadership Support for Your Lean & Six Sigma Deployment

Kimberly Watson-Hemphill, President, Firefly Consulting

11:25 AM –

1200 PM

Session #LSS – 023

Executive Panel Discussion - Successful Business Transformation
Using Lean Six Sigma
Panel Moderator: Kimberly Watson-Hemphill, President, Firefly Consulting

Marty Ellen, CFO, Dr Pepper Snapple Group

Will McDade, CFO, Interstate Battery

Jim Duensing, CFO, Caterpillar Financial

12:00 PM –

1:00 PM

Networking Luncheon - Ravello & Solario Bayou

WEDNESDAY AFTERNOON MARCH 29, 2017

	TRACK LSS – 3 Leadership Engagement as a Cornerstone for Lean & Six Sigma Success Governors Ballroom B; Track Chair: Russ Aikman; Coordinator: Alberto Yanez	TRACK LSS – 4 “V” is for Value Added in Lean & Six Sigma Governors Ballroom C; Track Chair: Beth Galt; Coordinator: Marilyn Monda	TRACK LSS – 5 Avoid the Pot Holes on the Way to Operational Excellence Ryman Studios ABCD; Track Chair: Bonnie Stone; Coordinator: Tanya Pistawka
1:00 PM – 1:35 PM	Session #LSS – 031 Leadership for Lean Six Sigma Alessandro Laureani, Head of Global Operations and Processes, Google Co-Speaker: Jiju Antony	Session #LSS – 041 Conversations with Your Customers to Improve Your Organizational Knowledge Management Cynthia Young, DBA, PMP, MBB, Knowledge Manager, McKean Defense	Session #LSS – 051 Creating a Journey to World Class Performance, Utilizing Operational Excellence Korey Zawadzki, Partner, Competitive Solutions, Inc.
1:35 PM – 2:10 PM	Session #LSS – 032 Selling Quality and Service to the CFO Based on Revenue and Word of Mouth Impact John Goodman, Vice Chairman, CCMC	Session #LSS – 042 Yes, There Are Projects Beyond Making the Perfect Crayola Crayon & Marker Richard John Titus, Jr., Adjunct Faculty, MBB and Principal, Lehigh University and Titus Consulting	Session #LSS – 052 Surviving CPI Jim Bowie, President, Roxtar Consulting
2:10 PM – 2:45 PM	Session #LSS – 033 Embedding Continuous Improvement Across Customer Facing Processes Doug Drolett, Americas Continuous Improvement Leader Shell,	Session #LSS – 043 Too Lean? Too Much Focus on Value-Added Processes Creates Non-Value Added Conditions Bob Doering, Quality Engineer, CorrectSPC	Session #LSS – 053 VOC - How to Gather, Prioritize, and Classify Ken Feldman, Ph.D., Senior Director, Dr. Pepper Snapple Group
2:45 PM – 3:15 PM		Refreshment Break - Ryman Studio MNO
	TRACK LSS – 6 Tying It All Together Using Lean Governors Ballroom B; Track Chair: Ashley LoVerde; Coordinator: Grace Duffy	TRACK LSS – 7 There are Lies, D@!&ed Lies, and Statistics! Governors Ballroom C; Track Chair: Ken Feldman; Coordinator: Bonnie Stone	TRACK LSS – 8 X, Why, Triz, and Lean & Six Sigma Ryman Studios ABCD; Track Chair: Kimberly Watson-Hemphill; Coordinator: Beth Galt
3:15 PM – 3:50 PM	Session #LSS – 061 Lean Pilots: An Innovative Framework for Solving Enterprise-Level Challenges Mariya Breyter, Director of Agile and Lean Practices, Dun & Bradstreet Co-Speaker: Misbah Chaudhry, Sr. Lean Project Manager, Dun & Bradstreet	Session #LSS – 071 The Secret Foundations of Inference and Data Analysis Donald J. Wheeler, Consulting Statistician, SPC Press	Session #LSS – 081 Using TRIZ Innovation Techniques in Transactional Settings Rod Toro, Operational Excellence Deployment Leader, Edward Jones
3:50 PM – 4:25 PM	Session #LSS – 062 Two Lean Management Systems, One That Improves Our Business, One That Saved My Life Tom Raidna, MBB, LSS Training Manager, PNC	Session #LSS – 072 Developing a Taste for Interactions K. K. Moore, Senior Master Black Belt, Shaw Industries Group Co-Speaker: Wendy D. Tieck, MBB, Shaw Industries Group	Session #LSS – 082 Crayola: Lean, Six Sigma, A3’s and DMAIC Co-existing like Paint and a Canvas Alek Farkas, Distribution Center Manager, Crayola, LLC
		TRACK LSS – 9 Lean & Six Sigma Excellence Awards Governors Ballroom C; Track Chair: Joel Smith; Coordinator: Marilyn Monda
4:25 PM – 5:00 PM		Session #LSS – 091 Lean & Six Sigma Excellence Awards Kimberly Watson-Hemphill, MBB, President, Firefly Consulting
		TRACK LSS – 10 Lean Coffee: LSS Community of Learning Governors Ballroom D; Track Chair: Bonnie Stone; Coordinator: Adam Gilley
5:00 PM – 5:45 PM		Session #LSS – 101 Lean Coffee: Lean & Six Sigma Community of Learning Vera Polyakova, Senior Manager, Client Solutions, ThinkVera
7:00 PM – 8:00 PM		Reception with Exhibitors - Water's Edge Bayou

THURSDAY MORNING MARCH 30, 2017

TRACK LSS 11
Rounding Out Your Superhero Lean & Six Sigma Tool Belt
Ryman Ballroom ABDE; Track Chair: Ken Feldman; Coordinator: Bonnie Stone

TRACK LSS – 12
Have Your Cake and Lean It Too
Ryman Ballroom CF; Track Chair: Alberto Yanez; Coordinator: Beth Galt

TRACK LSS – 13
Putting the Care in Healthcare Using Lean & Six Sigma
Ryman Studio AB; Track Chair: Grace Duffy; Coordinator: Tanya Pistawka

8:00 AM –

8:40 AM

Session #LSS – 111

Slaying the Inventory Dragon with the Assistance of Analytics

Dean S. Williams, Manager, Measuring & Test Equipment, Duke Energy

Session #LSS – 121

From Chaos to Order Then Performance Excellence – Improving USPS Operating Performance

Bradley L. Golish, Ph.D., LSSMBB, United States Postal Service

Co-Speaker: Dennis Joseph Chakey, LSS MBB, G&B Solutions, Inc.

Session #LSS – 131

Beyond the Knowledge Revolution Integrated Enterprise Improvement System Strategies

Tom Pearson, System Scientist, Tom Pearson Consulting

8:40 AM –

9:15 AM

Session #LSS – 112

No ERP? No Problem! Replenishment
Pull Implementation

Keith Wyly, Sr. CI Manager, Interstate Batteries, ESAB, Xylem Inc.

Session #LSS – 122

Lean Six Sigma for Tourism and Hospitality Industry

Jiju Antony, LSSMBB, Heriot-Watt University

Session #LSS – 132

Stuck in the Patient Referral Black Hole? Call Code Lean Six Sigma

Madhura B. Chandak, Executive Director - Clinical Integration, John Peter Smith Health Network

9:15 AM –

9:50 AM

Session #LSS – 113

Ten Critical Xs for a Successful Transactional Rapid Results Kaizen

Marilyn Monda, CEO, Monda Consulting LLC,

Session #LSS – 123

Waste Reduction in a Food Industry Using DMAIC - LSS Project

Rafael Wollmann, Consultant, Gemba, Curitiba

Session #LSS – 133

Ready, Set, Go? Using Lean Processes
to Prepare for Your New Facility’s First Patient Day

Barry Kowalsky, MAAA, Senior Principal, Stantec

9:50 AM –

10:15 AM

Refreshment Break - Ryman Studio MNO

TRACK LSS – 14
Herding Cats Using Lean & Six Sigma
Ryman Ballroom ABDE; Track Chair: Ashley LoVerde; Coordinator: Marilyn Monda

TRACK LSS – 15
Lean & Six Sigma for Media Mavens and Tech Heads
Ryman Ballroom CF; Track Chair: Bonnie Stone; Coordinator: Grace Duffy

TRACK LSS – 16
Lean & Six Sigma for the Health of It!
Ryman Studio AB; Track Chair: Alberto Yanez; Coordinator: Adam Gilley

10:15 AM –

10:50 AM

Session #LSS – 141

Teams Gone Wild! Addressing
Dysfunction in Your Meetings!

Peg Drummond, CEO, SuperTeams

Session #LSS – 151

Social Media: Getting Yourself LinkedIn and Improving Your Personal Brand

Heather Rafferty, Marketing Director, Firefly Consulting

Session #LSS – 161

Obeya Strategy and Experience at Carolinas HealthCare System

Michael E. Johnston, Vice President, Carolinas HealthCare System

10:50 AM –

11:25 AM

Session #LSS – 142

Silo Mentality Getting You Down? Then “The Awareness Method” May Be
Just What You Need!

Diane Karch, Lean Consultant, Recaro Aircraft Seating

Session #LSS – 152

Build an Engaging and Rewarding
Social Media Practice

Vera Polyakova, Senior Manager, Client Solutions, ThinkVera

Session #LSS – 162

Specific Lean & Six Sigma Tools That Take You from Volume to Value in Healthcare

David Kashmer, Chair of Surgery, The Surgical Lab, LLC

11:25 AM –

12:00 PM

Session #LSS – 143

The Joy of Lean: Transforming, Leading, and Sustaining a Culture of Engaged
Team Performance

Dodd Starbird, Managing Partner, Implementation Partners LLC

Session #LSS – 153

How Technology Affects Lean Six Sigma
in the 21st Century

Jim Duarte, Sr. Data Scientist, SAS Institute

Session #LSS – 163

Leading High Reliability Healthcare Organizations

Richard Paul Morrow, President, RPMExec

12:00 PM –

1:00 PM

Networking Luncheon - Water's Edge Bayou

THURSDAY AFTERNOON MARCH 30, 2017

TRACK LSS – 17
Show Me the Money - Applying Lean & Six Sigma in Finance
Magnolia Ballroom; Track Chair: Kimberly Watson-Hemphill; Coordinator: Ashley LoVerde

TRACK LSS – 18
Do You Have the Right Stuff for Success with Lean & Six Sigma?
Cheekwood F; Track Chair: Korey Zawadzki; Coordinator: Grace Duffy

TRACK LSS – 19
Making Lean & Six Sigma Deployment Work for You
Hermitage E; Track Chair: Russ Aikman; Coordinator: Marilyn Monda

1:00 PM –

1:35 PM

Session #LSS – 171

Applying Lean & Six Sigma to Day-to-Day Processes in a Financial World

Randy Boyd, Manager Process Excellence, University Federal Credit Union

Co-Speaker: Mike Irwin, Manager Operational Innovation, University Federal Credit Union

Session #LSS – 181

Google SUV Robotics

Charles Chen, Master Black Belt, Morrill Learning Center

Co-Speaker: Mason Chen

Session #LSS – 191

SQDPG - Examples of Non-Manufacturing Deployment Across the Enterprise

Ken Feldman, Ph.D., Senior Director, Dr Pepper Snapple Group

1:35 PM –

2:10 PM

Session #LSS – 172

Grow Sales Long Term Through Rapid Continuous Improvement

Garrett Parke, Rapid Continuous Improvement Manager, Dr Pepper Snapple Group

Session #LSS – 182

Who's on the Bus - How to Effectively Select Candidates for Lean & Six Sigma Initiatives

Ian Rodney Lazarus, President and CEO, Creato Performance Solutions

Session #LSS – 192

Lean & Six Sigma Deployment at a
Utility Organization

Satya Kudapa, Business Consultant, TMAC

Co-Speaker: Wanda Wilkerson, Performance Improvement Manager, Oncor Electric Delivery

2:10 PM –

2:45 PM

Session #LSS – 173

LSS Awards Panel Discussion

Track Chair: Kimberly Watson-Hemphil

Coordinator: Joel Smith

Session #LSS – 183

Making Lean & Six Sigma Belt Candidates Successful

Amy Sarah Al-Sahsah, Lean Six Sigma Black Belt, Greene, Tweed and Company

Session #LSS – 193

Lean Sigma Global Olympics – A Gamification Approach to Lean
Sigma Deployment

Thomas Jay Van Eimeren, LSBB, Lean Sigma Continuous Improvement Leader, Arrow Electronics

Co-Presenter: Laura Martin-Samala, Business Operations Manager, Arrow Electronics

2:45 PM –

3:15 PM

Refreshment Break - Ryman Studio MNO

TRACK LSS – 20
Aligning Lean & Six Sigma Strategy with Daily Management
Magnolia Ballroom; Track Chair: Kimberly Watson-Hemphill; Coordinator: Adam Gilley

TRACK LSS – 21
How to Fix the Government with Lean & Six Sigma!
Hermitage E; Track Chair: Alberto Yanez; Coordinator: Grace Duffy

TRACK LSS – 22
Lean & Six Sigma in Life: Chocolate and Cravings
Cheekwood F; Track Chair: Beth Galt; Coordinator: Marilyn Monda

3:15 PM –

3:50 PM

Session #LSS – 201

Missing Opportunity for Making and Capturing Daily Improvement

Marco Luzzatti, Trainer and Consultant, LSS MBB Train-the-Trainer, Greenville Technical College

Session #LSS – 211

Agile and Lean Six Sigma – An Advantageous Integration

Alka Bhave, Sr. Director, Quality Management, Vencore, Inc.

Session #LSS – 221

Predicting College Kids' Cravings
Amid Special Causes

Michelle Paret, Product Marketing Manager, Minitab, Inc.

3:50 PM –

4:25 PM

Session #LSS – 202

Linking Top to Bottom: Using Hoshin Planning for Strategy Development

Kristine Nissen Bradley, Principal, Firefly Consulting

Session #LSS – 212

Key Aspects for a Successful Lean & Six Sigma Deployment at the City of El Paso

Diana Luisa Martinez, Business Consultant, TMAC

Co-Speaker: Nancy Bartlett, Deputy City Manager of Public Safety and Support Systems

Session #LSS – 222

From Inclusiveness to Buy-In: A Lean Six Sigma Project Experience

Ann Nguyen, LSSBB Lexmark International, Inc.

Co-Speaker: Michelle Binder

4:25 PM –

5:00 PM

Session #LSS – 203

Using LSS to Reduce Waste in your Material Handling Fleet

Vince Whitehead, Electrical Engineer, Interstate Batteries

Session #LSS – 213

Capacity Planning: It’s Not Just for Manufacturing

Don Johnston, CEO & President, CAS Adaptive Solutions

Co-Speaker: Bonnie Stone, LSS MBB, Minitab, Inc.

Session #LSS – 223

For the Love of Chocolate!

J. R. McGee, CEO and Managing Partner X-Stream Leadership Group
Co-Speaker: David Glover

5:05 PM –

5:10 PM

Closing Remarks
Magnolia Ballroom

Joel Smith, Chair, 2017 Lean & Six Sigma World Conference

TUESDAY, MARCH 28, 2017

LSS Yellow Belt Certification Workshop - Ryman Studio C

8:00 AM –

4:00 PM

Don Johnston, LSS Master Black Belt, CEO, CAS Adaptive Solutions and
Bonnie Stone, LSS Master Black Belt, Minitab, Inc.

What Makes This Conference a Cut Above the Rest?

Hundreds of Master Black Belts, Black Belts, Green Belts, and Yellow Belts come together each spring to network, learn from the most experienced practitioners in Lean Six Sigma, and exchange ideas. The American Quality Institute (AQI) will once again host the Lean & Six Sigma World Conference in 2017, building on the success of the highly acclaimed 2016 event.

Internationally recognized speakers will address the crowd at this leading event for process improvement professionals. With multiple keynotes, 50+ breakout sessions, expanded sessions and pre- and post-conference activities, the 2017 event aims to be the most valuable and comprehensive Lean & Six Sigma conference yet again.

The conference attracts international and national experts on topics including innovation, process improvement, and value creation. The 2017 Lean & Six Sigma World Conference attracts representatives from all government, for-profit and not-for-profit organizations to share experiences.

Lean Six Sigma World Excellence Awards

Once again, the Lean and Six Sigma World Conference will be awarding “Deployment of the Year”, “Project of the Year”, and “Innovation of the Year” Awards at the 2017 conference. We want to hear from you about why your team should win! See details and Apply.

Reasons to Attend

BEST Technical Program With 60+ Presenters
BEST Keynote speakers
BEST Networking event
EXCLUSIVE Information on the recent developments in Lean & Six Sigma Standards
NETWORKING Meetings specifically for Master Black Belts, Black Belts, Green Belts, Yellow Belts, Lean & Six Sigma Executives, Consultants, and Trainers
ORGANIZED by Master Black Belts, Black Belts, and Lean & Six Sigma Leaders