WEDNESDAY MORNING MARCH 29, 2017
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TRACK LSS - 1 – KEYNOTES Shooting for the Moon With Lean & Six Sigma Governors Ballroom South; Track Chair: Joel Smith; Coordinator: Ashley LoVerde
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8:00 AM –
8:15 AM
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Opening Remarks
Joel Smith, Chair, 2017 Lean & Six Sigma World Conference
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8:15 AM –
9:10 AM
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Session #LSS – 011
Opening Keynote - Reach for the Stars
Dr. Buzz Aldrin, A Living Hero, an American Patriot, Space Pioneer & One of the Bravest Explorers of All Time
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9:10 AM –
9:45 AM
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Session #LSS – 012 Driving Business Transformation with Rapid Continuous Improvement
Marty Ellen, CFO, Dr Pepper Snapple Group
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9:45 AM –
10:15 AM
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Refreshment Break - Ryman Studio MNO
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TRACK LSS - 2 – KEYNOTES
Lean & Six Sigma: Evolve or Go Extinct!
Governors Ballroom South; Track Chair: Joel Smith; Coordinator: Ashley LoVerde
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10:15 AM –
10:50 AM
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Session #LSS – 021
Six Sigma and Wine, a Perfect Pairing!
Kaj Ahlmann, Managing Director and Chairman of the Global Advisory Council for Insurance at Deutsche Bank, and Owner Six Sigma Ranch and Winery
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10:50 AM –
11:25 AM
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Session #LSS – 022
Enhancing Leadership Support for Your Lean & Six Sigma Deployment
Kimberly Watson-Hemphill, President, Firefly Consulting
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11:25 AM –
1200 PM
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Session #LSS – 023
Executive Panel Discussion - Successful Business Transformation
Using Lean Six Sigma
Panel Moderator: Kimberly Watson-Hemphill, President, Firefly Consulting
Marty Ellen, CFO, Dr Pepper Snapple Group
Will McDade, CFO, Interstate Battery
Jim Duensing, CFO, Caterpillar Financial
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12:00 PM –
1:00 PM
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Networking Luncheon - Ravello & Solario Bayou
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WEDNESDAY AFTERNOON MARCH 29, 2017
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TRACK LSS – 3
Leadership Engagement as a Cornerstone for Lean & Six Sigma Success
Governors Ballroom B; Track Chair: Russ Aikman; Coordinator: Alberto Yanez
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TRACK LSS – 4
“V” is for Value Added in Lean & Six Sigma
Governors Ballroom C; Track Chair: Beth Galt; Coordinator: Marilyn Monda
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TRACK LSS – 5
Avoid the Pot Holes on the Way to Operational Excellence
Ryman Studios ABCD; Track Chair: Bonnie Stone; Coordinator: Tanya Pistawka
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1:00 PM –
1:35 PM
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Session #LSS – 031
Leadership for Lean Six Sigma
Alessandro Laureani, Head of Global Operations and Processes, Google
Co-Speaker: Jiju Antony
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Session #LSS – 041
Conversations with Your Customers to Improve Your Organizational Knowledge Management
Cynthia Young, DBA, PMP, MBB, Knowledge Manager, McKean Defense
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Session #LSS – 051
Creating a Journey to World Class Performance, Utilizing Operational Excellence
Korey Zawadzki, Partner, Competitive Solutions, Inc.
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1:35 PM –
2:10 PM
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Session #LSS – 032
Selling Quality and Service to the CFO Based on Revenue and Word of Mouth Impact
John Goodman, Vice Chairman, CCMC
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Session #LSS – 042
Yes, There Are Projects Beyond Making the Perfect Crayola Crayon & Marker
Richard John Titus, Jr., Adjunct Faculty, MBB and Principal, Lehigh University and Titus Consulting
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Session #LSS – 052
Surviving CPI
Jim Bowie, President, Roxtar Consulting
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2:10 PM –
2:45 PM
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Session #LSS – 033
Embedding Continuous Improvement Across Customer Facing Processes
Doug Drolett, Americas Continuous Improvement Leader Shell,
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Session #LSS – 043
Too Lean? Too Much Focus on Value-Added Processes Creates Non-Value Added Conditions
Bob Doering, Quality Engineer, CorrectSPC
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Session #LSS – 053
VOC - How to Gather, Prioritize, and Classify
Ken Feldman, Ph.D., Senior Director, Dr. Pepper Snapple Group
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2:45 PM –
3:15 PM
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Refreshment Break - Ryman Studio MNO
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TRACK LSS – 6 Tying It All Together Using Lean
Governors Ballroom B; Track Chair: Ashley LoVerde; Coordinator: Grace Duffy
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TRACK LSS – 7 There are Lies, D@!&ed Lies, and Statistics!
Governors Ballroom C; Track Chair: Ken Feldman; Coordinator: Bonnie Stone
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TRACK LSS – 8 X, Why, Triz, and Lean & Six Sigma
Ryman Studios ABCD; Track Chair: Kimberly Watson-Hemphill; Coordinator: Beth Galt
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3:15 PM –
3:50 PM
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Session #LSS – 061
Lean Pilots: An Innovative Framework for Solving Enterprise-Level Challenges
Mariya Breyter, Director of Agile and Lean Practices, Dun & Bradstreet
Co-Speaker: Misbah Chaudhry, Sr. Lean Project Manager, Dun & Bradstreet
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Session #LSS – 071
The Secret Foundations of Inference and Data Analysis
Donald J. Wheeler, Consulting Statistician, SPC Press
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Session #LSS – 081
Using TRIZ Innovation Techniques in Transactional Settings
Rod Toro, Operational Excellence Deployment Leader, Edward Jones
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3:50 PM –
4:25 PM
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Session #LSS – 062
Two Lean Management Systems, One That Improves Our Business, One That Saved My Life
Tom Raidna, MBB, LSS Training Manager, PNC
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Session #LSS – 072
Developing a Taste for Interactions
K. K. Moore, Senior Master Black Belt, Shaw Industries Group
Co-Speaker: Wendy D. Tieck, MBB, Shaw Industries Group
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Session #LSS – 082
Crayola: Lean, Six Sigma, A3’s and DMAIC Co-existing like Paint and a Canvas
Alek Farkas, Distribution Center Manager, Crayola, LLC
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TRACK LSS – 9 Lean & Six Sigma Excellence Awards
Governors Ballroom C; Track Chair: Joel Smith; Coordinator: Marilyn Monda
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4:25 PM –
5:00 PM
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Session #LSS – 091
Lean & Six Sigma Excellence Awards
Kimberly Watson-Hemphill, MBB, President, Firefly Consulting
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TRACK LSS – 10
Lean Coffee: LSS Community of Learning
Governors Ballroom D; Track Chair: Bonnie Stone; Coordinator: Adam Gilley |
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5:00 PM –
5:45 PM
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Session #LSS – 101
Lean Coffee: Lean & Six Sigma Community of Learning
Vera Polyakova, Senior Manager, Client Solutions, ThinkVera
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7:00 PM –
8:00 PM
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Reception with Exhibitors - Water's Edge Bayou
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THURSDAY MORNING MARCH 30, 2017
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TRACK LSS 11
Rounding Out Your Superhero Lean & Six Sigma Tool Belt Ryman Ballroom ABDE; Track Chair: Ken Feldman; Coordinator: Bonnie Stone
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TRACK LSS – 12
Have Your Cake and Lean It Too Ryman Ballroom CF; Track Chair: Alberto Yanez; Coordinator: Beth Galt
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TRACK LSS – 13 Putting the Care in Healthcare Using Lean & Six Sigma Ryman Studio AB; Track Chair: Grace Duffy; Coordinator: Tanya Pistawka |
8:00 AM –
8:40 AM
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Session #LSS – 111
Slaying the Inventory Dragon with the Assistance of Analytics
Dean S. Williams, Manager, Measuring & Test Equipment, Duke Energy
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Session #LSS – 121
From Chaos to Order Then Performance Excellence – Improving USPS Operating Performance
Bradley L. Golish, Ph.D., LSSMBB, United States Postal Service
Co-Speaker: Dennis Joseph Chakey, LSS MBB, G&B Solutions, Inc.
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Session #LSS – 131
Beyond the Knowledge Revolution Integrated Enterprise Improvement System Strategies
Tom Pearson, System Scientist, Tom Pearson Consulting
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8:40 AM –
9:15 AM
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Session #LSS – 112
No ERP? No Problem! Replenishment
Pull Implementation
Keith Wyly, Sr. CI Manager, Interstate Batteries, ESAB, Xylem Inc.
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Session #LSS – 122
Lean Six Sigma for Tourism and Hospitality Industry
Jiju Antony, LSSMBB, Heriot-Watt University
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Session #LSS – 132
Stuck in the Patient Referral Black Hole? Call Code Lean Six Sigma
Madhura B. Chandak, Executive Director - Clinical Integration, John Peter Smith Health Network
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9:15 AM –
9:50 AM
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Session #LSS – 113
Ten Critical Xs for a Successful Transactional Rapid Results Kaizen
Marilyn Monda, CEO, Monda Consulting LLC,
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Session #LSS – 123
Waste Reduction in a Food Industry Using DMAIC - LSS Project
Rafael Wollmann, Consultant, Gemba, Curitiba
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Session #LSS – 133
Ready, Set, Go? Using Lean Processes
to Prepare for Your New Facility’s First Patient Day
Barry Kowalsky, MAAA, Senior Principal, Stantec
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9:50 AM –
10:15 AM
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Refreshment Break - Ryman Studio MNO
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TRACK LSS – 14 Herding Cats Using Lean & Six Sigma Ryman Ballroom ABDE; Track Chair: Ashley LoVerde; Coordinator: Marilyn Monda
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TRACK LSS – 15 Lean & Six Sigma for Media Mavens and Tech Heads Ryman Ballroom CF; Track Chair: Bonnie Stone; Coordinator: Grace Duffy
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TRACK LSS – 16 Lean & Six Sigma for the Health of It! Ryman Studio AB; Track Chair: Alberto Yanez; Coordinator: Adam Gilley
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10:15 AM –
10:50 AM
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Session #LSS – 141
Teams Gone Wild! Addressing
Dysfunction in Your Meetings!
Peg Drummond, CEO, SuperTeams
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Session #LSS – 151
Social Media: Getting Yourself LinkedIn and Improving Your Personal Brand
Heather Rafferty, Marketing Director, Firefly Consulting
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Session #LSS – 161
Obeya Strategy and Experience at Carolinas HealthCare System
Michael E. Johnston, Vice President, Carolinas HealthCare System
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10:50 AM –
11:25 AM
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Session #LSS – 142
Silo Mentality Getting You Down? Then “The Awareness Method” May Be
Just What You Need!
Diane Karch, Lean Consultant, Recaro Aircraft Seating
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Session #LSS – 152
Build an Engaging and Rewarding
Social Media Practice
Vera Polyakova, Senior Manager, Client Solutions, ThinkVera
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Session #LSS – 162
Specific Lean & Six Sigma Tools That Take You from Volume to Value in Healthcare
David Kashmer, Chair of Surgery, The Surgical Lab, LLC
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11:25 AM –
12:00 PM
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Session #LSS – 143
The Joy of Lean: Transforming, Leading, and Sustaining a Culture of Engaged
Team Performance
Dodd Starbird, Managing Partner, Implementation Partners LLC
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Session #LSS – 153
How Technology Affects Lean Six Sigma
in the 21st Century
Jim Duarte, Sr. Data Scientist, SAS Institute
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Session #LSS – 163
Leading High Reliability Healthcare Organizations
Richard Paul Morrow, President, RPMExec
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12:00 PM –
1:00 PM
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Networking Luncheon - Water's Edge Bayou
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THURSDAY AFTERNOON MARCH 30, 2017
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TRACK LSS – 17 Show Me the Money - Applying Lean & Six Sigma in Finance Magnolia Ballroom; Track Chair: Kimberly Watson-Hemphill; Coordinator: Ashley LoVerde
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TRACK LSS – 18 Do You Have the Right Stuff for Success with Lean & Six Sigma? Cheekwood F; Track Chair: Korey Zawadzki; Coordinator: Grace Duffy
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TRACK LSS – 19 Making Lean & Six Sigma Deployment Work for You Hermitage E; Track Chair: Russ Aikman; Coordinator: Marilyn Monda
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1:00 PM –
1:35 PM
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Session #LSS – 171
Applying Lean & Six Sigma to Day-to-Day Processes in a Financial World
Randy Boyd, Manager Process Excellence, University Federal Credit Union Co-Speaker: Mike Irwin, Manager Operational Innovation, University Federal Credit Union
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Session #LSS – 181
Google SUV Robotics
Charles Chen, Master Black Belt, Morrill Learning Center
Co-Speaker: Mason Chen
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Session #LSS – 191
SQDPG - Examples of Non-Manufacturing Deployment Across the Enterprise
Ken Feldman, Ph.D., Senior Director, Dr Pepper Snapple Group
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1:35 PM –
2:10 PM
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Session #LSS – 172
Grow Sales Long Term Through Rapid Continuous Improvement
Garrett Parke, Rapid Continuous Improvement Manager, Dr Pepper Snapple Group
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Session #LSS – 182
Who's on the Bus - How to Effectively Select Candidates for Lean & Six Sigma Initiatives
Ian Rodney Lazarus, President and CEO, Creato Performance Solutions
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Session #LSS – 192
Lean & Six Sigma Deployment at a
Utility Organization
Satya Kudapa, Business Consultant, TMAC Co-Speaker: Wanda Wilkerson, Performance Improvement Manager, Oncor Electric Delivery
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2:10 PM –
2:45 PM
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Session #LSS – 173
LSS Awards Panel Discussion
Track Chair: Kimberly Watson-Hemphil
Coordinator: Joel Smith
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Session #LSS – 183
Making Lean & Six Sigma Belt Candidates Successful
Amy Sarah Al-Sahsah, Lean Six Sigma Black Belt, Greene, Tweed and Company
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Session #LSS – 193
Lean Sigma Global Olympics – A Gamification Approach to Lean
Sigma Deployment
Thomas Jay Van Eimeren, LSBB, Lean Sigma Continuous Improvement Leader, Arrow Electronics Co-Presenter: Laura Martin-Samala, Business Operations Manager, Arrow Electronics
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2:45 PM –
3:15 PM
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Refreshment Break - Ryman Studio MNO
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TRACK LSS – 20 Aligning Lean & Six Sigma Strategy with Daily Management Magnolia Ballroom; Track Chair: Kimberly Watson-Hemphill; Coordinator: Adam Gilley
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TRACK LSS – 21 How to Fix the Government with Lean & Six Sigma! Hermitage E; Track Chair: Alberto Yanez; Coordinator: Grace Duffy
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TRACK LSS – 22 Lean & Six Sigma in Life: Chocolate and Cravings Cheekwood F; Track Chair: Beth Galt; Coordinator: Marilyn Monda
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3:15 PM –
3:50 PM
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Session #LSS – 201
Missing Opportunity for Making and Capturing
Daily Improvement
Marco Luzzatti, Trainer and Consultant, LSS MBB Train-the-Trainer, Greenville Technical College
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Session #LSS – 211
Agile and Lean Six Sigma – An Advantageous Integration
Alka Bhave, Sr. Director, Quality Management, Vencore, Inc.
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Session #LSS – 221
Predicting College Kids' Cravings
Amid Special Causes
Michelle Paret, Product Marketing Manager, Minitab, Inc.
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3:50 PM –
4:25 PM
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Session #LSS – 202
Linking Top to Bottom: Using Hoshin Planning for Strategy Development
Kristine Nissen Bradley, Principal, Firefly Consulting
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Session #LSS – 212
Key Aspects for a Successful Lean & Six Sigma Deployment at the City of El Paso Diana Luisa Martinez, Business Consultant, TMAC
Co-Speaker: Nancy Bartlett, Deputy City Manager of Public Safety and Support Systems
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Session #LSS – 222
From Inclusiveness to Buy-In: A Lean Six Sigma Project Experience
Ann Nguyen, LSSBB Lexmark International, Inc.
Co-Speaker: Michelle Binder
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4:25 PM –
5:00 PM
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Session #LSS – 203
Using LSS to Reduce Waste in your Material Handling Fleet
Vince Whitehead, Electrical Engineer, Interstate Batteries
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Session #LSS – 213
Capacity Planning: It’s Not Just for Manufacturing
Don Johnston, CEO & President, CAS Adaptive Solutions
Co-Speaker: Bonnie Stone, LSS MBB, Minitab, Inc.
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Session #LSS – 223
For the Love of Chocolate!
J. R. McGee, CEO and Managing Partner X-Stream Leadership Group
Co-Speaker: David Glover
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5:05 PM –
5:10 PM
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Closing Remarks Magnolia Ballroom
Joel Smith, Chair, 2017 Lean & Six Sigma World Conference
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TUESDAY, MARCH 28, 2017
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What Makes This Conference a Cut Above the Rest?
Hundreds of Master Black Belts, Black Belts, Green Belts, and Yellow Belts come together each spring to network, learn from the most experienced practitioners in Lean Six Sigma, and exchange ideas. The American Quality Institute (AQI) will once again host the Lean & Six Sigma World Conference in 2017, building on the success of the highly acclaimed 2016 event.
Internationally recognized speakers will address the crowd at this leading event for process improvement professionals. With multiple keynotes, 50+ breakout sessions, expanded sessions and pre- and post-conference activities, the 2017 event aims to be the most valuable and comprehensive Lean & Six Sigma conference yet again.
The conference attracts international and national experts on topics including innovation, process improvement, and value creation. The 2017 Lean & Six Sigma World Conference attracts representatives from all government, for-profit and not-for-profit organizations to share experiences.
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Lean Six Sigma World Excellence Awards
 Once again, the Lean and Six Sigma World Conference will be awarding “Deployment of the Year”, “Project of the Year”, and “Innovation of the Year” Awards at the 2017 conference. We want to hear from you about why your team should win! See details and Apply.
- BEST Technical Program With 60+ Presenters
- BEST Keynote speakers
- BEST Networking event
- EXCLUSIVE Information on the recent developments in Lean & Six Sigma Standards
- NETWORKING Meetings specifically for Master Black Belts, Black Belts, Green Belts, Yellow Belts, Lean & Six Sigma Executives, Consultants, and Trainers
- ORGANIZED by Master Black Belts, Black Belts, and Lean & Six Sigma Leaders
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