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 LEAN SIX SIGMA WORLD CONFERENCE

Becoming a Coaching Powerhouse!

Presenter: Ron Darnell, 8D Implementation Manager, Siemens Gamesa Renewable Energy, Orlando, FL, USA

Keywords: Coaching, Lean Six Sigma, Facilitators, Team Leaders

Industry: Manufacturing

Level: Intermediate

ABSTRACT

Description: Think back to the best coach or leader you ever had. Were they assertive, yet strong? Were they driven and full of energy? Did they know how to improve yours or the team’s performance? Chances are you can answer each question affirmatively. The problem is the basics of coaching: how to instruct, how to give feedback, how to ask questions, and how to listen, are not taught in school. Often formal corporate coaching and mentoring initiatives are not in place. In lean six sigma classes, being a green or black belt coach is simply not a learning topic, though the role is expected to be fulfilled. Therein lies the difficulty. New coaches may have the commitment but no competence, or the competence but no commitment. So how does one become a coach? How does one improve as a coach? This presentation is based on a combination of adult education, personal observation and experimentation, all in the continuous improvement arena. This experience gives us a unique perspective on why the best coaches are the best coaches. We have learned that the skills, strategies, and techniques it takes to become a coach of influence and inspiration takes time and practice to develop but it can be learned. This session provides practical application. First, we detail the five behaviors new and experienced coaches should avoid. We then review four daily practices that anyone can immediately put in place into their coaching routine. We then touch on what it takes to create a safe and trusting coaching-client relationship. Finally, we reveal the two golden rules of lean six sigma coaching that when followed, will help one become a coaching powerhouse.

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