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Can’t We All Just Get Along Here? - It's All About Team Dynamics

David Harry, Black Belt Trainer / CEO, Process Whisperer Consultants LLC, Greeneville, TN, USA

Keywords: Tuckman, Team Dynamics, Performance, Team Dynamics, Team Development  

Industry: All

Level: Basic

Abstract

Lean is a known “Team Sport” and all team members need to get along. But what if they don’t get along? How do team leaders, facilitators and team members recognize a dysfunctional team and what can they do about it? Yelling “Can’t we all just get along here” is not enough. Recognizing dysfunctional teams is the first step. What is Bruce Tuckman’s model for group performance?

The speaker will share how to recognize when groups or teams are not performing and share several case study scenarios with the participants and ask what they would do. What happens in the Forming Stage? What happens in the Storming Stage? What happens in the Norming Stage? What happens in the Performing Stage? Lastly, why is it so important to have an Adjourning Stage

Leaders need to recognize the natural stages of team development and when the team is not progressing rapidly to become a high performing team, what actions can the leader take to prevent team failure and chaos.

It is important to grasp the underlying causes of team non-performance and apply the correct countermeasures to achieve team performance. If possible, several polls will be conducted and handouts with dos and don’ts and simple case studies will be shared with the participants.

Learning Objectives:

1. Tuckman’s model for group performance

2. Recognize when groups or teams are not performing

3. Understand underlying causes of teams not performing

4. Learn countermeasures and what to do when teams do not perform


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