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Capacity Planning: It’s Not Just for Manufacturing

Don Johnston, CEO & President, CAS Adaptive Solutions, Titusville, FL, USA

Co-Speaker: Bonnie Stone, Market Development Manager, Minitab, Inc.

Keywords: Capacity Planning, Capacity Plan, Government

Industry: Government

Level: Intermediate

ABSTRACT

Local governments often consider themselves polar opposites from manufacturers. Phrases like “production” and “capacity planning” seem foreign to many local government managers; but these managers are missing a big opportunity to increase their organizations’ services and better satisfy their customers and local citizens. Governmental organizations produce output, from building permits to summer camps; in other words, they perform “production”, and as such, they need to manage capacity.

Capacity Planning is all about matching outputs (products and services) to available resources (primarily people) and it’s that latter part that really does ring a bell with government managers. Most local governments suffer from lack of resources; it is their constant battle. One side of this battle is waged in the political forum of budgeting. But the other side of the battle, meeting customer demand for services with the limited resources available, is often waged with relatively archaic tools and methods. A good Capacity Plan can remedy this situation by forming a quantifiable strategy or game plan for applying resources to demand.

This presentation describes the elements of an effective Capacity Plan in a government organization and strategies for building and using this plan to improve performance. We will present different methods for baselining current performance, identifying “families” of products and services, building a spreadsheet for quantifying resource needs based on demand for services, and graphical methods for displaying areas that need management attention.

The Capacity Plan can be used to make daily decisions about resource assignments, monthly decisions about hiring personnel, and annual decisions about budget requirements. Furthermore, the Capacity Plan highlights leverage points where Lean Six Sigma projects will have the greatest impact.

The Capacity Plan also provides a helpful means for assessing and dealing with demand variability. As such, the plan offers the manager a way to smooth production, creating a more predictable and professional work environment for employees.

Call for Proposals

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.

You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)

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