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Creating and Using a Shingo Style Process Map

Presenter: Peter Gaa, Principal Director, Accenture, Boerne, TX, USA

Keywords: Shingo Process Map, Discover & Remove Muda Mura Muri, Increase Quality and Speed

Industry: All Industry Sectors

Level: Intermediate


ABSTRACT

There are many process mapping styles and books describing these various types … so why bother learning about another process mapping method? Because Shingo-style process maps have advantages over other process mapping approaches:

  • Use on any type of process in offices, factories, retail shops, hospitals, schools, labs, etc.
  • Requires little or no data. You just need to know the flow from input to output.
  • Shows all the moving parts in a process—information, materials, machines, and people—plus how waste, variation, and burdens get created.
  • Allows you to more quickly discover the three main targets for improvement—waste (especially hidden waste), inconsistencies, and burdens. And they help you uncover the root causes of these problems quickly.
  • Links clearly to all the classic Toyota Production System solutions (work standardization, one-piece flow to parallel flow, mistake proofing, resource leveling, setup reduction, pull, etc.).
  • Provides details of a Standard Operating Procedure format leading to ISO 9000 certification.

Another key benefit of Shingo-style maps is improved morale and greater integration of improvements into ongoing work. This happens because they easily reveal the deeper root causes of not just the process waste (Muda) but also the suffering workers experience from variations (mura) and burdens (muri). These insights steer the process improvements to higher level solutions for the workers and not just the process metrics. When the workers, who do the actual work regardless of their education level or experience, make this process map, they use this mapping style to illustrate what life is like for the workers inside the process. This creates process worker ownership of the problems, root causes, and solutions which increases the likelihood that the improvements will be sustained.


Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.

Call for Proposals

You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)

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