BIOGRAPHY

Doug Drolett 

Americas Continuous Improvement Leader, Shell, Spring, TX, USA--Quality Engineer, CorrectSPC, LaGrange, USA

Doug Drolett, the Shell Oil Americas CI leader for the Commercial organization, has focused his career at the intersection of business processes IT and continuous improvement. He has applied numerous CI approaches during his work with Hillenbrand Industries, Owens Corning and Shell. In his current role, Doug works with the entire organization on embedding lean principles and tools to drive business value and deliver an exceptional customer experience.