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D.J. Duarte

Owner & Co-Founder, Makoto Flow Ltd, Iwakuni, Japan


The culmination of my life’s work is to find and align my talents with organization’s that seek to improve their current financial & market state through collaboration and innovation.

DJ Duarte’s 32 years as a Global Optimization Expert & Leadership Coach has enabled him to influence the practical application, facilitation and implementation of business processes and systems as well as the development of leaders with the right mindsets & behaviors to support sustainable change. He has worked in a variety of industries from manufacturing (automotive, construction, electronics & medical devices), service (resorts, casinos & retail stores), healthcare (out-patient care & documentation), aerospace (maintenance & servicing), logistics and back office/shared service environments (finance, HR, IT, & procurement). His expertise spans 7 continents, 40 different cultures, 17 different industries and several leading global consulting firms

  • Industry experience: Aerospace, Automotive, BPO, Confectionary, Construction, Flavors & Fragrances, Engineering, Healthcare, Hospitality, Logistics, Manufacturing, Medical Devices, Oil & Gas, Shared Services, Shipping, Telecoms, etc.
  • DJ previously ran the consulting arm of Makoto Investments & Kaizen Institute here in Asia with 5 different sites. This was preceded by a stint in another management consulting firm Gemba Research as a Sr. Consultant managing and implementing global optimization projects. He started his career with the Department of Defense as the Dir. of Innovation & Improvement managing the implementation of Strategic Initiatives to reduce Costs & improve the Customer Experiences in Japan, Korea & the West Coast of the USA.
  • DJ is a very influential coach and mentor to more than 25 global lean management professionals. As a professional speaker, he engages many annual global events as a thought leader on the topics of Lean Management, Leadership & Changing Mindsets & Behaviors with TPS. His extensive experience and certifications include Strategy Facilitation, Leadership, Lean Management, Lean Six Sigma, Total Quality Management and Business Process Re-engineering to name a few.

Relevant previous roles

  • Since 2016: Co-Founder and Owner of Makoto Flow Ltd. a Lean Knowledge Sharing Consultancy Firm, Japan
  • 2006-2016: Partner & Sr. Vice Pres. for Gemba Research Ltd. & Kaizen Institute, Japan (a global Lean Management Consultancy with affiliates in 34 countries)
  • 1986-2006: Strategic Management Officer & Dir. of Innovation & Improvement for a US Defense agency in Japan and the US.
  • Global Clients: ABB, Achmea, Axiom Telecom, Galaxy Entertainment, Givaudan, Jabil Circuit, Maersk, Melco Resorts, MetLife, Philips, PACCAR, Swiber Off-Shore & The Venetian
  • Global Consulting Support: Kaizen UAE, Implement Consulting, McKinsey & Co., Tefen Management & Unity

Educational/Professional Qualifications

  • University of Arkansas, USA B.S., Business Administration
  • University of Maryland, USA A.S., Asian Studies
  • Dept. of Defense, USA Executive Leadership Development Program (ELDP), Graduate Class of 2005


Participating Organizations at the Lean & Six Sigma  World Conference

Government Agencies

  • Department of Commerce
  • Department of Defense
  • Department of Energy
  • Department of Health & Human Svcs.
  • Department of Homeland Security
  • Department of Justice
  • Department of State
  • Department of the Treasury
  • Department of Transportation
  • Department of Veterans Affairs
  • Environmental Protection Agency
  • NASA
  • Naval Surface Warfare Center
  • Pentagon
  • U.S. Air Force
  • U.S. Army
  • U.S. Marine Corps
  • U.S. Navy
  • U.S. Veterans Affairs
  • United States Army Corps of Engineers


  • AIG
  • Alcoa
  • AT&T
  • Bank of America Corp
  • BASF Corporation
  • Bayer Corporation
  • BMW
  • The Boeing Company
  • Bose Corporation
  • Bristol-Myers Squibb
  • Campbell Soup Company
  • Cardinal Health
  • Caterpillar
  • Chrysler Corporation
  • Chevron
  • Cisco Systems
  • Coca-Cola
  • Comcast
  • Daimler Chrysler
  • Disney
  • Dow Chemical

  • Dr Pepper 
  • Duracell
  • Dupont
  • Eastman Kodak
  • Facebook
  • Google
  • Exxon Mobil
  • Fedex
  • Ford Motor
  • General Electric 
  • General Motors
  • Gillette
  • Goodyear Tire
  • Hewlett Packard
  • Honeywell
  • Humana
  • IBM
  • Kohler
  • Lockheed Martin
  • Macy’s
  • M&M/Mars
  • ManpowerGroup
  • Maytag Appliances
  • Mercedes
  • Merck
  • Mitsubishi
  • Mobil Chemical
  • Motorola
  • NASA
  • Nestle 
  • Northrop Grumman
  • PepsiCo
  • Philip Morris International
  • PNC Financial Services Group
  • Pfizer
  • Pratt & Whitney
  • Procter & Gamble
  • Prudential
  • Raytheon
  • Rolls Royce Allison
  • Target
  • Johnson & Johnson 
  • Schindler Elevator Corporation
  • Schneider Electric
  • Shell
  • Siemens
  • Southwest Airlines
  • Staples
  • Tesla
  • Tiffany & Co.
  • Qualcomm
  • Underwriter Laboratories
  • UnitedHealth Group
  • United Technologies
  • Union Pacific
  • UPS
  • USAA
  • Verizon
  • Walmart
  • Wells Fargo
  • Westinghouse
  • Whirlpool
  • Xerox

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