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 LEAN SIX SIGMA WORLD CONFERENCE

E3x2 Playbook: Coaching for Success and Sustainability

Presenter: Margaret Dospiljulian, Principal/Partner, Dospil & Associates, Chicago, IL, USA

Keywords: Successful Coaching, Communication, Sustainable Outcomes

Industry: Service

Level: Intermediate

ABSTRACT

How many of us have been asked to lead or facilitate Lean or Lean Sigma Continuous Improvement(CI) initiatives, only to have others abandon the efforts when the next initiative or “emergency” occurs? Per McKinsey’s Global Survey on organizational transformations, “…a successful transformation (is) one that, according to respondents, was very or completely successful at both improving performance and equipping the organization to sustain improvements over time.” In 2018’s McKinsey Global Survey, senior leaders reported that less than 30 percent of their organizational transformations succeed. Amazingly, this percentage has not wavered much over the years, and the reasons senior leaders give for why efforts lose their way are as numerous as the projects and organizations trying to improve. What’s the difference between leading sustainable, successful CI efforts and failure? One major trait successful Lean leaders and facilitators have in common is their consistent and ongoing application of the 6Es that make up the E3x2 Playbook. Which ideas will enhance your Lean/LSS facilitator or leader coaching toolkit to increase your likelihood of success? Regardless of your industry sector, come to this session and find out. This interactive session will:

• Help you measure your organization’s E-Effectiveness Score to gain an initial understanding of your current coaching state.

• Describe what the E3x2 Playbook is, and why LSS leaders and facilitators need it to drive, develop and sustain Lean/LSS transformations.

• Illustrate Lean/LSS coaching success and failure through examples.

• Add to your coaching toolkit by sharing ideas of how “Es” are used by some of the “best of the best” organizations.

• Challenge you to use the E3x2 Playbook to help you move toward your future coaching state by increasing your E-Effectiveness score. Help your organization be part of the 26% that beat the odds of leading a successful and sustained CI effort.

Government Organizations




Corporations

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