Effectiveness of Lean & Six Sigma Integration for Process Improvement in Healthcare
Javaid Ali, Instructor, United Arab Emirates University, Alain, UAE
Keywords: Text Analytics, LSS Integration, Healthcare
The objective of this proposal is to conduct a research analysis on the effectiveness of Lean & Six Sigma Integration for process improvement in healthcare sector through text analytics techniques, for discovering actionable insights and suggesting beneficial policies.
Quality is a major factor in achieving competitiveness. To sustain in today’s fiercely competitive global environment, businesses have to focus on continuous improvements to increase their quality standards. Just like other businesses, healthcare organizations also understand the significance of quality management in achieving long-term success and competitiveness.
The unique nature of healthcare organizations and the complex tasks they perform, make them employ effective methodologies. Lean and Six Sigma are two such methodologies, healthcare sector has used for quite a long time.
While vast literature exist on the effectiveness of Six Sigma and Lean methodologies as two distinct approaches used in health sector, there exist a gap in the literature with regards to the effectiveness of using an “integrated version” of Lean & Six Sigma, generally termed as Lean Six Sigma.
The results of the research can be used by healthcare sector, to address problem areas and enhance systems and processes in inventory management, manufacturing healthcare equipment, reducing patient waiting time, quality improvements and reducing risk of healthcare associated infections. There is limited existing research on the effectiveness of integration of Lean and Six Sigma in healthcare. Existing research is mainly on the effectiveness of applying the Lean and Six Sigma as two distinct approaches. This research will contribute to the body of knowledge of Lean Six Sigma, which could be applied to the health sector of any country.