Owner, Chief Consultant and Trainer, Hooked on Performance Excellence (HOPE), North Charleston, SC
Jennifer is the Owner and Chief Consultant and Trainer for Hooked on Performance Excellence (HOPE), LLC. and also holds Adjunct Instructor status for MUSC College of Health Professions and College of Nursing at the Medical University of South Carolina. She is retired Air Force E9 Chief Master Sergeant with 35 years of clinical, administrative and performance improvement experience in hospital, ambulatory care and dental facilities in a variety of settings worldwide.
Jennifer is an accomplished trainer who develops and teaches curriculum for Lean Six Sigma education and numerous Human Resources and Soft Skills Management Leadership courses.
She has an MBA in Human Resources and BS in Occupational Education Health Administration. Jennifer is a certified Six Sigma Master Black Belt and also holds a LEAN Sensei Certification from Villanova University.