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Launch into Leaner Processes for NASA 

Amanda Mitskevich, Program Manager of the Launch Services Program, NASA, Kennedy Space Center, FL, USA

Keywords: NASA, Process Improvement, Change

Industry: All

Level: Basic

Abstract

NASA is spearheading easy access to space, with faster and more efficient launch processes occurring at Kennedy Space Center just a short drive from here in Orlando. How is this striking transformation being accomplished? A key reason is NASA’s Launch Services Program (LSP). NASA created LSP 20 years ago to provide rocket launches for NASA’s most critical science missions.

Since its creation, LSP has brokered impressive successes, including the Pluto New Horizons Mission, Mars Perseverance, Landsat, and the Parker Solar Probe. LSP helped NASA break away from the monolithic and bureaucratic Shuttle Program approach to a launch process model that caters to multiple rockets such as SpaceX’s Falcon and United Launch Alliance’s Atlas. Ms. Mitskevich will give the audience a look into how LSP broke away from entrenched inefficiencies, employed innovative planning tools, and created a lean culture focused on customer satisfaction and mission success.



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