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LEAN SIX SIGMA WORLD CONFERENCE ABSTRACT

Lean Case Study for Everyone: A Braveheart Adventure

Presenter:

Greg Robertson, Lean Strategy and Implementation Leader, Hallmark, Kansas City, MO, USA

Co-Presenter: Nikki Orrow, Lean Strategy and Implementation Manager, Hallmark, Kansas City, MO, USA

Keywords:

Case Study, Team Collaboration, Problem Solving

Industry:

Service

Level:

Intermediate

When Hallmark Cards Inc. reassessed their Lean problem solving journey, they recognized their current training approach for PDCA (Plan-Do-Check-Act) didn’t resonate well with many of their non-manufacturing employees, especially those in product development or creative design. Their primary goal was to define a suitable case study that fully aligned with their class content while being engaging, pertinent and fun for all employees. The second goal was to enable students to recognize, diagnose and solve a problem in the same day while including key team dynamics of cross-collaboration and team validation.

While many organizations and Six Sigma practitioners have used a Catapult to demonstrate Lean or Six Sigma concepts, Hallmark has incorporated the tool in an innovative and fun way to demonstrate Lean concepts that all employees can connect with, regardless of their role. This session will share the step-by step approach Hallmark uses to cement key PDCA concepts and demonstrates the power of collaboration using the movie ‘Braveheart’ and a Catapult as the backdrop.

Call for Proposals

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.

You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)

Government Organizations




Corporations

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