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Lean Six Sigma Deployment at a Utility Organization

Satya Kudapa, Business Consultant, TMAC, Arlington, TX, USA

Co-Speaker: Wanda Wilkerson

Keywords: Lean Six Sigma Deployment, LSS Coaching, Utility Organization

Industry: Service

Level: Intermediate

ABSTRACT

Organizations continually evolve to meet internal needs and external demands. To cope with the changes and improve, many organizations have some form of continuous improvement program, whether formal or informal. In some instances, senior management recognizes this need for change and creates a burning platform for change. More often companies are reactive and external factors such as marketplace competition, customer expectations, and changing technologies drive the organization to change.

A large Dallas based utility company is dedicated to taking the organization to the next level in order to prepare for 21st century opportunities in technology, security and workforce development. Tapping into the innovative culture of their workforce, the company decided to launch a formal LSS-based program. This program will enhance existing skills, support continuous improvement in operations, and enable the company to empower customers’ modern lives.

Deploying a new LSS Program can be very challenging and sometimes a culturally perilous path. There are many approaches to deploy a LSS program. The deployment structure, timeline, and success of a LSS deployment can depend on many factors such as leadership commitment and understanding of LSS concepts, the type of industry, size of the organization and existing culture of the organization.

The organization is two years into their deployment program and here are some achievements so far:

  • 1.                Created a LSS deployment team that has oversight from senior leadership
  • 2.                Integrated their LSS deployment with their company-wide continuous improvement program
  • 3.                Successfully trained the entire workforce of 3500+ employees on a basic overview of LSS methodology through a one-day workshop.
  • 4.                Trained (through partnership with the locally based consulting firm TMAC) 71 Green Belts and 9 Black Belts. About 20 of these students have successfully completed the project requirements for LSS Practitioner Certification.
  • 5.                Developed internal resources for LSS students – Sharepoint site, general body of knowledge, monthly coaching and mentorship program, etc.

Through this session we will share this company’s LSS journey, lessons learned, unique challenges faced, and the path forward.


Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.

Call for Proposals

You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)

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Corporations

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