Continuous Improvement Engineer, Michigan Medicine, Ann Arbor, MI, USA
Jamie MacLaren is an Industrial Engineer in the Continuous Improvement division of the Quality Department supporting Clinical Design and Innovation (CDI) at Michigan Medicine. She has a Bachelor of Science in Industrial and Operations Engineering from The University of Michigan and is working towards her Masters in Interdisciplinary Engineering at Purdue University, she also holds a Six Sigma Black Belt Certification from the American Society of Quality (ASQ). Jamie started her career working for the United States Postal Service where she had the opportunity to travel to many processing plants around the country working on multiple different improvement projects. She worked for a short period as a Logistics Engineer before finding her passion in the healthcare industry. At Michigan Medicine, Jamie is responsible for creating and providing Lean education for process owners and physician leads that participate in CDI programs. In partnership with the CDI Project Managers, Jamie helps to facilitate clinical teams through process improvement initiatives focusing on the patient care continuum.
Through these programs, Jamie and her project managers, coach and mentor clinical and administrative leads through the facilitation of lean tools to empower the clinical areas to continue to problem solve long after the CDI engagement is complete. Jamie also participates on the Curriculum Design team through the Continuous Improvement division to create effective lean trainings that are offered to the whole Michigan Medicine Institution.