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  BIOGRAPHY

Dr. William J. Maples

President and CEO, Institute for Healthcare Excellence, Ponte Vedra Beach, FL, USA

William Maples, M.D. leads The Institute for Healthcare Excellence (IHE), where he and the faculty work with healthcare organizations to nurture relational skills necessary to create a culture, which embraces trust, respect, compassion, and teamwork. This in turn creates an environment where quality, safety, and efficiency efforts flourish. In addition to creating an exceptional experience for patients and families through relational skills, the experience culture for the caregiver team is enriched. Through this work physicians, nurses, and the caregiver team reconnect to their deep sense of purpose and restore joy to the practice of medicine. The end result of the culture-transforming work is a restoration of humanity to medicine. Dr. Maple’s passion for enriching the experience culture for Medicine in a sustainable and financially feasible way is unrivaled. RELATIONS® for Healthcare Transformation is IHE’s signature program, reinforcing relational skills as a framework to build the culture of excellence through peer-to-peer training. In addition, the Human-Centered Leadership curriculum provides leadership support for the cultural transformation necessary to restore and sustain joy in the practice of Medicine. Multiple other programs which build upon the skills practiced in the RELATIONS® for Healthcare Transformation program address individual physician coaching, teamwork, culturally sensitive William Maples, M.D. leads The Institute for Healthcare Excellence (IHE), where he and the faculty work with healthcare organizations to nurture relational skills necessary to create a culture, which embraces trust, respect, compassion, and teamwork. This in turn creates an environment where quality, safety, and efficiency efforts flourish. In addition to creating an exceptional experience for patients and families through relational skills, the experience culture for the caregiver team is enriched. Through this work physicians, nurses, and the caregiver team reconnect to their deep sense of purpose and restore joy to the practice of medicine. The end result of the culture-transforming work is a restoration of humanity to medicine. Dr. Maple’s passion for enriching the experience culture for Medicine in a sustainable and financially feasible way is unrivaled. RELATIONS® for Healthcare Transformation is IHE’s signature program, reinforcing relational skills as a framework to build the culture of excellence through peer-to-peer training. In addition, the Human-Centered Leadership curriculum provides leadership support for the cultural transformation necessary to restore and sustain joy in the practice of Medicine. Multiple other programs which build upon the skills practiced in the RELATIONS® for Healthcare Transformation program address individual physician coaching, teamwork, culturally sensitive.



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American Quality Institute
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