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BIOGRAPHY

Richard Paul Morrow

President, RPMExec, Bulverde, TX, USA

Richard Morrow, MBA, MBB from Motorola and original developer of The Joint Commission's Lean Six Sigma Program used in collaborations with the leading healthcare institutions. And, author of "Utilizing the 3Ms of Process Improvement" and "Leading High Reliability Organizations in Healthcare,".

Rick Morrow is one of a few executives experienced across high reliability organizations such as Motorola, Eaton, United Airlines, and The Joint Commission. Rick was the original developer of The Joint Commission’s Robust Process Improvement used in The Center for Transforming Healthcare. He led collaborations with academic medical centers and premier providers to solve healthcare’s most vexing clinical outcome issues.

University of Illinois, Executive Program Masters of Business Administration

Certifications

          • Motorola 6 Sigma Certified Master Black Belt, Lean Enterprise Certification from University of Tennessee

          • APICS Certified CPIM, Past NAPM Certified C.P.M.

Books, Speeches and Papers

Author of “Leading High Reliability Organizations in Healthcare,” CRC Press 2016, “Utilizing the 3Ms of Process Improvement,” “Utilizing the 3Ms of Process Improvement in Healthcare,” CRC Press 2012, Perioperative quality and improvement. Anesthesiol Clin; 2012 Sep; 30(3):555-63PMID: 22989594, Contributing Editor: Safe Surgery Guide: Joint Commission Resources, Hand-Off Communications. Joint Commission Resources, Patient Flow. Joint Commission Resources, AHA Leadership Summit, ASQ World Conference, NPSF, ASC, World Conference on Health Care Safety, The Joint Commission



Participating Organizations at the Lean & Six Sigma  World Conference

Government Agencies

  • Department of Commerce
  • Department of Defense
  • Department of Energy
  • Department of Health & Human Svcs.
  • Department of Homeland Security

  • Department of Justice
  • Department of State
  • Department of the Treasury
  • Department of Transportation
  • Department of Veterans Affairs
  • Environmental Protection Agency
  • NASA
  • Naval Surface Warfare Center
  • Pentagon
  • U.S. Air Force

  • U.S. Army
  • U.S. Marine Corps
  • U.S. Navy
  • U.S. Veterans Affairs
  • United States Army Corps of Engineers

Corporations

  • AIG
  • Alcoa
  • AT&T
  • Bank of America Corp
  • BASF Corporation
  • Bayer Corporation
  • BMW
  • The Boeing Company
  • Bose Corporation
  • Bristol-Myers Squibb
  • Campbell Soup Company
  • Cardinal Health
  • Caterpillar
  • Chrysler Corporation
  • Chevron
  • Cisco Systems
  • Coca-Cola
  • Comcast
  • Daimler Chrysler
  • Disney
  • Dow Chemical


  • Dr Pepper 
  • Duracell
  • Dupont
  • Eastman Kodak
  • Facebook
  • Google
  • Exxon Mobil
  • Fedex
  • Ford Motor
  • General Electric 
  • General Motors
  • Gillette
  • Goodyear Tire
  • Hewlett Packard
  • Honeywell
  • Humana
  • IBM
  • Kohler
  • Lockheed Martin
  • Macy’s
  • M&M/Mars
  • ManpowerGroup
  • Maytag Appliances
  • Mercedes
  • Merck
  • Mitsubishi
  • Mobil Chemical
  • Motorola
  • NASA
  • Nestle 
  • Northrop Grumman
  • PepsiCo
  • Philip Morris International
  • PNC Financial Services Group
  • Pfizer
  • Pratt & Whitney
  • Procter & Gamble
  • Prudential
  • Raytheon
  • Rolls Royce Allison
  • Target
  • Johnson & Johnson 
  • Schindler Elevator Corporation
  • Schneider Electric
  • Shell
  • Siemens
  • Southwest Airlines
  • Staples
  • Tesla
  • Tiffany & Co.
  • Qualcomm
  • Underwriter Laboratories
  • UnitedHealth Group
  • United Technologies
  • Union Pacific
  • UPS
  • USAA
  • Verizon
  • Walmart
  • Wells Fargo
  • Westinghouse
  • Whirlpool
  • Xerox

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