Richard Paul Morrow

President, RPMExec, Bulverde, TX, USA

Richard Morrow, MBA, MBB from Motorola and original developer of The Joint Commission's Lean Six Sigma Program used in collaborations with the leading healthcare institutions. And, author of "Utilizing the 3Ms of Process Improvement" and "Leading High Reliability Organizations in Healthcare,".

Rick Morrow is one of a few executives experienced across high reliability organizations such as Motorola, Eaton, United Airlines, and The Joint Commission. Rick was the original developer of The Joint Commission’s Robust Process Improvement used in The Center for Transforming Healthcare. He led collaborations with academic medical centers and premier providers to solve healthcare’s most vexing clinical outcome issues.

University of Illinois, Executive Program Masters of Business Administration


          • Motorola 6 Sigma Certified Master Black Belt, Lean Enterprise Certification from University of Tennessee

          • APICS Certified CPIM, Past NAPM Certified C.P.M.

Books, Speeches and Papers

Author of “Leading High Reliability Organizations in Healthcare,” CRC Press 2016, “Utilizing the 3Ms of Process Improvement,” “Utilizing the 3Ms of Process Improvement in Healthcare,” CRC Press 2012, Perioperative quality and improvement. Anesthesiol Clin; 2012 Sep; 30(3):555-63PMID: 22989594, Contributing Editor: Safe Surgery Guide: Joint Commission Resources, Hand-Off Communications. Joint Commission Resources, Patient Flow. Joint Commission Resources, AHA Leadership Summit, ASQ World Conference, NPSF, ASC, World Conference on Health Care Safety, The Joint Commission

Please select the relevant Registrant Type from: a) Conference & Workshops; b) Exhibits & Sponsorship; c) Speakers & Co-Speakers

Submit your PowerPoint by
January 31, 2019
Speakers’ Orientation Meeting:
Tuesday, March 12, 2019,
6 PM-7 PM

Please download the Speaker Instructions here

Conference Chair's Message 

Joel Smith

Continuous Improvement is not just something a Lean Six Sigma (LSS) practitioner leads their organization in practicing, but is also a core competency of their professional makeup. That is why more and more innovative and leading companies are looking for leaders that use the LSS way of thinking in everything they do within their organization.

In this era of data science and machine learning, the ability to connect the dots for end to end solutions across the boundaries of people, process and systems is the key to success. This year’s conference is focused on making sure we are “continuing” our journey as practitioners. Whatever your level of experience, you will learn new concepts, new perspectives and network with the best in the industry.