Richard Paul Morrow

President, RPMExec, Bulverde, TX, USA

Richard Morrow, MBA, MBB from Motorola and original developer of The Joint Commission's Lean Six Sigma Program used in collaborations with the leading healthcare institutions. And, author of "Utilizing the 3Ms of Process Improvement" and "Leading High Reliability Organizations in Healthcare,".

Rick Morrow is one of a few executives experienced across high reliability organizations such as Motorola, Eaton, United Airlines, and The Joint Commission. Rick was the original developer of The Joint Commission’s Robust Process Improvement used in The Center for Transforming Healthcare. He led collaborations with academic medical centers and premier providers to solve healthcare’s most vexing clinical outcome issues.

University of Illinois, Executive Program Masters of Business Administration


          • Motorola 6 Sigma Certified Master Black Belt, Lean Enterprise Certification from University of Tennessee

          • APICS Certified CPIM, Past NAPM Certified C.P.M.

Books, Speeches and Papers

Author of “Leading High Reliability Organizations in Healthcare,” CRC Press 2016, “Utilizing the 3Ms of Process Improvement,” “Utilizing the 3Ms of Process Improvement in Healthcare,” CRC Press 2012, Perioperative quality and improvement. Anesthesiol Clin; 2012 Sep; 30(3):555-63PMID: 22989594, Contributing Editor: Safe Surgery Guide: Joint Commission Resources, Hand-Off Communications. Joint Commission Resources, Patient Flow. Joint Commission Resources, AHA Leadership Summit, ASQ World Conference, NPSF, ASC, World Conference on Health Care Safety, The Joint Commission

Conference & Exhibitor Registration will start on
October 9, 2018


  • Even though the deadline to submit a proposal has passed, you may still submit a proposal for consideration for substitutions
  • Notification Date: Authors will be notified by October 31, 2018
  • Please see the Proposal Submission Guidelines here

Conference Chair's Message

Laura Martin-Samala

Continuous Process Improvement is not just something a Lean Six Sigma (LSS) practitioner helps organizations achieve, but is also a fundamental core competency of their personal make up. That is why  innovative companies are looking for people that use the LSS way of thinking at every level. In this age of “Big Data”, “IOT” and “AI”, ... read more