Melissa Petak
Founder, Relentless Vets, Mt. Juliet, TN, USA

Melissa Petak is the Director of Business Excellence and oversees the offices of Compliance/Quality, Business Culture and Project Management at Onlife Health. As a cultural pioneer, Melissa is responsible for developing the organizational framework that supports innovation and engagement, aligning to the strategic vision and goals set out by the Senior Leadership Team. Under Melissa’s leadership, OnLife Health has been recognized as a Top Workplace in Middle Tennessee by The Tennessean and nationally as one of the top 100 healthiest companies by H100, two years running. Melissa is also the founder of Relentless Vets, a startup organization of veterans who are helping develop solutions to combat the opioid crisis in America.

Melissa started her career as a Hospital Administrator in U.S. Air Force performing many different functions including budget oversight, compliance/regulatory audits, medical management, and business analytics. She most recently served as a Medicaid Project Manager with Hewlett and Packard where he was responsible for the management and growth of the Arkansas state healthcare exchange and Medicaid expansion efforts under the Affordable Care Act. During her time with HP, Melissa also managed the Medicaid Patient Centered Medical Home (PCMH) program as well as, Episodes of Care.

Melissa continues to serve in the rank of Major with the U.S. Air Force Reserve Little Rock Air Force Base Clinic. She holds a master’s degree in Healthcare from the University of West Florida, Bachelors in English/Military Science from the University of Texas at Arlington and black belt in six sigma from Villanova. She is also a first year doctoral student at the Medical University of South Carolina. Melissa also holds a PMP, ITILv3, CPHQ and CSM certification.

Please select the relevant Registrant Type from: a) Conference & Workshops; b) Exhibits & Sponsorship; c) Speakers & Co-Speakers

Submit your PowerPoint by
January 31, 2019
Speakers’ Orientation Meeting:
Tuesday, March 12, 2019,
6 PM-7 PM

Please download the Speaker Instructions here

Conference Chair's Message 

Joel Smith

Continuous Improvement is not just something a Lean Six Sigma (LSS) practitioner leads their organization in practicing, but is also a core competency of their professional makeup. That is why more and more innovative and leading companies are looking for leaders that use the LSS way of thinking in everything they do within their organization.

In this era of data science and machine learning, the ability to connect the dots for end to end solutions across the boundaries of people, process and systems is the key to success. This year’s conference is focused on making sure we are “continuing” our journey as practitioners. Whatever your level of experience, you will learn new concepts, new perspectives and network with the best in the industry.