Problem Solving: From Doing to Coaching

Jamie Victoria Parker, Founder, Process Plus Results Leadership Development, Littleton, CO, USA

Keywords: Coaching, Problem Solving, Management, Leadership

Industry: All

Level: Advanced

Abstract

As a manager or practitioner, you’ve developed solid problem-solving skills. Yet organizationally, problem solving tends to be isolated to certain people, roles, departments, or events. You still don’t have an “everybody, everywhere, everyday” improvement culture.

To build an improvement culture, you have to move from doing problem solving to coaching problem solving. The thing is, these are two distinctly different skills.

In this session, learn key steps that help you transition from being the primary problem solver to coaching a team of problem solvers.

In this session, you will:

* Get crystal clear on the purpose of coaching, and how it differs from what we typically do

* Experience the biggest shift you can make to adjust and improve your coaching conversations

* Uncover the anatomy of a good coaching question so you can improve your existing systems like Gemba walks, daily meetings, and kaizen events