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Process Innovation: When a Step-Change is Needed

Presenter: Gregory Robertson, Lean Strategy and Implementation Manager, Hallmark, Kansas City, MO, USA

Keywords: Innovation Techniques, Process Improvement, Step-Change

Industry: Energy, Healthcare, Manufacturing

Level: Intermediate


ABSTRACT

In the constant battle of “survival of the fittest,” every business must constantly re-evaluate its mission-critical processes to improve financial results and maintain customer satisfaction. Often, using the mantra of “small enough to win, large enough to matter,” multiple smaller scope process improvements occur over time to ultimately reach a future ideal state.

However, there are times when step-change improvements may be required due to rapid, significant changes in customer expectations, competitor advancements or new organizational strategy challenges. Process Innovation techniques can be used to supplement typical brainstorming sessions to help process improvement teams develop more effective and innovative ideas.

The session will use an interactive process exercise that focuses on three simple process innovation techniques that can be used during any brainstorming session:

  • With reversing assumptions, improve collaboration and innovative thinking by reversing previously held assumptions.
  • With analogies, stimulate fresh perspectives and new solutions by using situations unrelated to the original issue.
  • With different perspectives, stimulate new ideas by having team members portray the perspectives of another person or position.


Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.

Call for Proposals

You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)

Government Organizations




Corporations

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