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Tom Raidna, MBB

LSS Training Manager, PNC, Pittsburgh, PA, USA

Tom is a Sr. Process Improvement Consultant, Vice President at PNC Financial Services. He has received his Lean Six Sigma Black Belt and Master Black Belt certifications and holds a BS in General Science and Mathematics Education from Michigan State University, BS in Computer Science from University of Maryland, and a graduate certificate in Applied Statistics from Penn State University.

 Over the past three years he has helped develop the methodology and training for PNC’s Lean Management System, “Better Way”. He is responsible for the development of Better Way program team members through teaching the New Deployment Team Member Training where new change agents in the program learn the Better Way Lean Management System. For experienced team members he runs Green Belt Certification workshops. As a member of the Better Way Center of Excellence he assists in sustaining system health by providing feedback and coaching during program go and sees and maturity assessments.

He is currently serving as a Continuous Improvement coach where he spends sixteen weeks with business departments following their four month initial deployment of the management system. He performs diagnostic process confirmations, group and individual feedback and coaching sessions for facilitation of huddles, problem solving sessions, process confirmations, and team member coaching.

Additionally as a Master Black Belt he has taught Black Belt, Green Belt and Yellow Belt courses and administers the Lean Six Sigma certification program. He mentors Black Belts and Green Belts in Lean Six Sigma certification project execution, and has certified hundreds of Black, Green and Yellow Belts in his six year tenure at PNC. He often is requested to facilitate executive cross functional problem solving for high visibility, complex business problems.

Tom is also a 20 year veteran of Health Care IT with the company that held several names, Elcomp, Medic Computer Systems, Misys Healthcare and Allscripts, where his roles have included, data conversions programmer, software applications engineer, Research & Development manager, Help Desk and Implementation Director, merger and acquisition team member and Black Belt.

Immediately from college Tom spent five years as a high school teacher. He taught Physical Science, Chemistry, Mathematics and Computer Science in St. Mary’s County public schools in southern Maryland. During which time he also was the Head Coach of the Girls Track and Field and Tennis teams, and was assistant coach for the Girls Basketball, and Co-Ed Soccer teams.

Tom lives near Pittsburgh, PA with his wife of 28 years, and Twin boys who are juniors in College and high school senior Daughter. He has a passion for building and restoring kayaks and sailboats and has published articles on the topic in Small Craft Advisor and DuckWorks magazines. Over the past 14 months Tom has begun training and running in 5k races and is currently preparing to participate in a sprint distance adventure triathlon, in which he will paddle a kayak 2 miles, bike ride 14 miles and run a 5K distance.

Participating Organizations at the Lean & Six Sigma  World Conference

Government Agencies

  • Department of Commerce
  • Department of Defense
  • Department of Energy
  • Department of Health & Human Svcs.
  • Department of Homeland Security

  • Department of Justice
  • Department of State
  • Department of the Treasury
  • Department of Transportation
  • Department of Veterans Affairs
  • Environmental Protection Agency
  • NASA
  • Naval Surface Warfare Center
  • Pentagon
  • U.S. Air Force

  • U.S. Army
  • U.S. Marine Corps
  • U.S. Navy
  • U.S. Veterans Affairs
  • United States Army Corps of Engineers


  • AIG
  • Alcoa
  • AT&T
  • Bank of America Corp
  • BASF Corporation
  • Bayer Corporation
  • BMW
  • The Boeing Company
  • Bose Corporation
  • Bristol-Myers Squibb
  • Campbell Soup Company
  • Cardinal Health
  • Caterpillar
  • Chrysler Corporation
  • Chevron
  • Cisco Systems
  • Coca-Cola
  • Comcast
  • Daimler Chrysler
  • Disney
  • Dow Chemical

  • Dr Pepper 
  • Duracell
  • Dupont
  • Eastman Kodak
  • Facebook
  • Google
  • Exxon Mobil
  • Fedex
  • Ford Motor
  • General Electric 
  • General Motors
  • Gillette
  • Goodyear Tire
  • Hewlett Packard
  • Honeywell
  • Humana
  • IBM
  • Kohler
  • Lockheed Martin
  • Macy’s
  • M&M/Mars
  • ManpowerGroup
  • Maytag Appliances
  • Mercedes
  • Merck
  • Mitsubishi
  • Mobil Chemical
  • Motorola
  • NASA
  • Nestle 
  • Northrop Grumman
  • PepsiCo
  • Philip Morris International
  • PNC Financial Services Group
  • Pfizer
  • Pratt & Whitney
  • Procter & Gamble
  • Prudential
  • Raytheon
  • Rolls Royce Allison
  • Target
  • Johnson & Johnson 
  • Schindler Elevator Corporation
  • Schneider Electric
  • Shell
  • Siemens
  • Southwest Airlines
  • Staples
  • Tesla
  • Tiffany & Co.
  • Qualcomm
  • Underwriter Laboratories
  • UnitedHealth Group
  • United Technologies
  • Union Pacific
  • UPS
  • USAA
  • Verizon
  • Walmart
  • Wells Fargo
  • Westinghouse
  • Whirlpool
  • Xerox


Lean & Six Sigma World Conference




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