Role of Technology in Improving Quality in Manufacturing and Service Industries

Venkata Charan Kantumuchu, Senior Quality Manager, Infinitum Electric, Hutto, TX, USA

Keywords: IoT, Rapid Prototyping, Artificial Intelligence, Cryptocurrency, 5G, Cloud Computing, Algorithms

Industry: All

Level: Basic

Abstract

The purpose of this paper is to establish and explain the role of technology in improving quality in both the manufacturing and service sectors. The goal is to understand the relationship between technology and quality improvement and elaborate on the various technological developments that are taking place currently and how the manufacturing and service sectors are using these technologies to their advantage and how they could use other potential technologies to enhance customer experience with their products and services.