Ten Critical Xs for a Successful Transactional Rapid Results Kaizen

Marilyn Monda, CEO, Monda Consulting LLC, San Diego, CA, USA

Keywords: Kaizen, Transactional Kaizen, Experimental Design

Industry: All

Level: Intermediate


This presentation will reveal the secrets of how to successfully plan, implement and sustain results for a Rapid Results Kaizen for transactional (non-manufacturing) processes. The presentor, a pacticioner that has run more than 70 transactional Rapid Results Kaizen workshops will inform and interact with the session participants.

Transactional Rapid Results Kaizens combine the best of manufacturing kaizens, workout prinicples and process analysis tools. They run 2-3 days and produce recommendations that can be implemented immediately or in 30, 60, 90 days. Transactional Rapid Results Kaziens can be applied to a multiple of industries - Finance, Health Care, Education/Training, Customer Service, Software, Government and Service to name a few. In fact, since even in manufacturing-based organizations there are plenty of transactional processes that can be improved using a Rapid Results Kaizen, such as Human Resoures & Reasearch & Development; Transactional Rapid Results Kaizens have a wide application area.

The review of the Ten Critial Xs will generally follow the timeline of planning and executing the workshop and include Sponsor, Environment, Role mapping, Process Scope, Interviews, Process Knowledge; People, Engagement, Focus, and Follow up.

Using an Experimental Design analogy, and with plenty of real life examples to show their value, attendees will learn about the critical Xs, their best level settings, and their realitive factor effects (importance). Theoretical Effect Plots for the critical Xs will be shown. The potiential for interactions between the critical Xs will be considered through a real time, in-session use of a potential interaction table.

Attendees will leave the session with clear idea of what makes a Transactional Rapid Results Kaizen a unique and powerful methodology. They will gain a deeper understanding of how a successful transactional Kaizen is planned, executed and sustained. Using an experimental design analogy, Participants will also gain an appreciation for the which of the critical Xs are most important and through the examination of potential interactions which of the critical Xs are robust, and more importantly, which are not.

Please select the relevant Registrant Type from: a) Conference & Workshops; b) Exhibits & Sponsorship; c) Speakers & Co-Speakers

Submit your PowerPoint by
January 31, 2019
Speakers’ Orientation Meeting:
Tuesday, March 12, 2019,
6 PM-7 PM

Please download the Speaker Instructions here

Conference Chair's Message 

Joel Smith

Continuous Improvement is not just something a Lean Six Sigma (LSS) practitioner leads their organization in practicing, but is also a core competency of their professional makeup. That is why more and more innovative and leading companies are looking for leaders that use the LSS way of thinking in everything they do within their organization.

In this era of data science and machine learning, the ability to connect the dots for end to end solutions across the boundaries of people, process and systems is the key to success. This year’s conference is focused on making sure we are “continuing” our journey as practitioners. Whatever your level of experience, you will learn new concepts, new perspectives and network with the best in the industry.