LEAN SIX SIGMA WORLD CONFERENCE
The Kaizen Event Is Over – Now What?
Presenter: Erin King, Corporate Continuous Improvement Manager, PPHC, Amherstburg, Ontario, Canada
Keywords: Kaizen, Sustainment, Accountability
The Kaizen Event has been planned and Pre-Work is done. Training? Complete. Current state, understood. New state designed and changes implemented - check. Celebration ensues! Everyone goes back to their day jobs and… Now what? Shortly after completing another great Kaizen event, we were promoting the team’s work along with the proposed changes and how it presented the opportunity to produce another significant financial impact to the business unit. The president of my company then asked how the actual results were performing from an event 3 months prior. (I had no idea!) So, I said to him, “I have no idea. I will investigate and report back”. The discussions that followed morphed and expanded on tracking not just that one Kaizen, but all Kaizen activity. Then, it became about all “productivity Improvements” across every division. We have figured out a standard way to track the improvements together with the financial results. Our “Productivity Tracker” workbook is built to track the baseline data at the beginning of every productivity initiative, and monitor results month over month for the course of one full year. The finance team works with us to validate the dollars as part of the monthly financial reporting. This has helped us to continue to look back and see if what we did, worked, and if it has been sustained month over month. The bonus has been how it helps drive accountability as the results are monitored and measured monthly. This talk will share the best practices we’ve developed over the years to verify and capture all the great work the Continuous Improvements teams have done and give you ideas to start immediately implementing a similar approach in your organization.