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LEAN SIX SIGMA WORLD CONFERENCE ABSTRACT

The Tailed Fishbone: A Tool to Improve Your Methodology at Getting to Root Cause

Presenter:

Mark Adams, Director Engineering Services, Flex Ltd, Louisville, KY, USA

Keywords:

Root Cause, Facilitation

Industry:

Service

Level:

Intermediate

Is 5-Why leading you down a rabbit trail? Are your Fishbone diagrams so cluttered that trying to solve for all those contributing factors is slowing down and/or over complicating your initiative? Perhaps it takes so long to conduct root cause analysis that it is now a chore versus the strategic tool it can be to create your competitive advantage.

Root Cause Analysis doesn’t have to be so complicated. Although there are many paths one can take as they start to ask “Why’ this problem exists, being able to facilitate the discussion and avoid rabbit holes is key. Therefore, I designed a new method at conducting Root Cause Analysis that allows team to achieve a few different objectives.

First, using the Tailed Fishbone methodology will clean up your thinking process. By maintaining the Fishbone (AKA Ishikawa diagram) as your baseline, and then continuing the brainstorming process through additional tools sets, your team will be able to avoid pitfalls, and create a natural pathway to discovery of the root cause.

Second, by focusing on the root cause versus contributing factors only, your action plans will be reduced heavily so engagement can be achieved and results seen quicker, and with much less effort. This will allow your initiatives to be done at a much cheaper rate, with larger impacts, and a more engaged workforce aiding in both the implementation and perpetuation of your continuous improvement initiatives.

Third, this methodology is easy to learn and to lead. Typically, Root Cause Analysis was either done too quick and not gotten to the root cause, or taken too long, and got to too many causes. Both could be contributed to the experience level of the facilitator. However, with this tool, it provides a common roadmap for any leader engaging a team in Root Cause Analysis. This roadmap makes the facilitation both easier and more effective. A typical Root Cause Analysis brainstorming session using the Tailed Fishbone methodology can be achieved in an hour or less.

Finally, the Tailed Fishbone allows a team to validate their thought process before they ever implement a single solution as the tool allows the team to check their work before moving on with their improvement initiative. Therefore, join me as I showcase the Tailed Fishbone Root Cause Analysis Tool and improve your methods at getting to Root Cause.

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.

Call for Proposals

You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)

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