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LEAN SIX SIGMA WORLD CONFERENCE ABSTRACT

The USPS EA Metamorphosis of the Lean Six Sigma DMAIC to DMAICI2 Transformation

Presenter: Bradley L. Golish, Ph.D., Industrial Engineering, LSSMBB, Accenture Federal Systems, Arlington, VA, USA
Co-Presenter: Dennis J. Chakey, Lean Six Sigma Master Black Belt, Accenture Federal Services, Arlington, VA, USA

Keywords:

LSS Organizational Design and Strategy, LSS Program Management, LSS Deployment Guidelines

Industry:

Government

Level:

Intermediate

The USPS Metamorphosis of the Lean Six Sigma DMAIC to DMAICI2 Transformation is presented as a proactive approach and solution to actively leverage and engage previously certified Lean Six Sigma project improvements and personnel within and across the enterprise. Outlining the USPS organizational challenges with continuous improvement and the LSS Certification Program, the spokesperson presents an in-depth view of how the Lean Six Sigma DMAICI2 model evolved to transition, stabilize, and greatly improve operating performance.

The commonality of operating environments, processes, and procedures nationally within the USPS enterprise lends itself to amplifying the effects of individual performance improvements, innovations, and best practices through deployment initiatives replicated and institutionalized nationally. The predominant challenge faced by the organization was how to systematically and effectively deliver the corrective actions pragmatically and reliably to similar problem areas within the enterprise.

A Hoshin strategic approach is at the heart of the planning efforts to align the organization’s focus on the vital few areas in need of critical repair and assure the efficacy of the project identification and selection process. Biweekly performance reviews conducted by the COO in conjunction with the Area Vice Presidents and Area Master Black Belts ensures that affected areas of repair get the required attention and are completed as expected.

The USPS Structured DMAICI2 Roadmap is explored by identifying the specific work steps to follow, and how combining Gemba Walks with the adoption of a Process Diagnostic Rubric along with Rapid Response Interventions are employed to repair areas of organizational performance that have degraded over time. The timely integration of operational corrective actions spawned by past project initiatives has provided the needed mechanism to utilize the resource pool of LSS certified personnel and reduce the likelihood of a “One and Done” mentality regarding improvement engagements post certification. Providing the right solution to the right place at the right time -without having to reinvent the wheel- has accelerated the deployment of corrective actions, reduced the likelihood of unintended consequences, and delivered greater overall performance results.

In closing, the speaker reflects on the LSS Program achievements and successes to date and provides a vision of the future and the fiscal 2019 plan objectives.

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.

Call for Proposals

You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)

Government Organizations




Corporations

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