Rick Thompson

HQ Continuous Improvement, United States Postal Service, San Antonio, TX, USA

Rick Thompson is a passionate Continuous Improvement professional in the United States Postal Service. He is an experienced Lean Leader and Black Belt with over 9 years of practice. His collection of profitable projects have touched almost every aspect of the United States Postal Service to include processing, delivery, transportation, retail and sales. Some of his specialties include big data analysis, beautiful graphical representation of data, project management, coaching and Kaizen facilitation. His current role is national Black Belt trainer and Head of the Marketing and Communication Board for Continuous Improvement.

Conference & Exhibitor Registration will start on
October 9, 2018


  • Even though the deadline to submit a proposal has passed, you may still submit a proposal for consideration for substitutions
  • Notification Date: Authors will be notified by October 31, 2018
  • Please see the Proposal Submission Guidelines here

Conference Chair's Message

Laura Martin-Samala

Continuous Process Improvement is not just something a Lean Six Sigma (LSS) practitioner helps organizations achieve, but is also a fundamental core competency of their personal make up. That is why  innovative companies are looking for people that use the LSS way of thinking at every level. In this age of “Big Data”, “IOT” and “AI”, ... read more