Using TRIZ Innovation Techniques in Transactional Settings

Rod Toro, Operational Excellence Deployment Leader, American Society for Quality, Saint Peters, MO, USA

Keywords: Advance Problem Solving, Innovation Techniques, Transactional Projects

Industry: All

Level: Intermediate


The "Theory of Inventive Problem Solving" or "Theory of the Solution of Inventive Problems" known as TRIZ, as developed by Ginrich Altshuller, has been difficult to effectively use in a wide variety of settings. Creativity has been viewed as an art with innovation a close cousin. Ginrich uses a more disciplined tool to look for opportunities to improve the process.

Some of that difficulty lies with the 40 principles and the terminology that used physics and "manufacturing" type language. This presentation will walk through an actual case study of applying this principle to the sourcing process for negotiating contracts. Each one of the principles has been translated into understandable terms. The complete list of TRIZ principles and the corresponding transactional terms will be given. The process of evaluation will be reviewed.

Additionally, the 32 selected principles will be shown on a benefit and efforts matrix and the breakdown on which ones were selected as well as the reason for either classifying them as a quick win, foundational change or "game changer".

A summary of the results to demonstrate the latest savings will be presented. Finally, the audience will be given an opportunity to translate some of the principles using a series of "day to day" problem scenarios that most people can understand.


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Conference Chair's Message

Laura Martin-Samala

Continuous Process Improvement is not just something a Lean Six Sigma (LSS) practitioner helps organizations achieve, but is also a fundamental core competency of their personal make up. That is why  innovative companies are looking for people that use the LSS way of thinking at every level. In this age of “Big Data”, “IOT” and “AI”, ... read more