What Leaders Need to Know About Process Improvement
Stephen Turnipseed, Senior Consultant, Making Value Flow, LLC, USA
Keywords: Leaders, Managers, Process Improvement
Most companies have process improvement programs such as Lean Six Sigma and-or positions dedicated to process improvement. This deliberate effort is needed to avoid inevitable performance degradation, keep up with the competition, and achieve higher performance.
Leaders need to understand the business case for a process improvement program, the different approaches to implementation, the behaviors necessary to foster improvement and behaviors to avoid, and how to build a continuous improvement culture. Ideally, leaders should have an awareness of some of the fundamental principles of process improvement.
This presentation will address these high-level questions:
• Why Embrace Structured Improvement?
• What are the Major Improvement Programs?
• How do Leaders foster Structured Problem Solving?
• What are the Fundamental Principles of Improvement?
This high-level presentation is appropriate for leaders new to process improvement and those who want to identify gaps in their programs. Participants will come away with a broad understanding of the why, what, and how of implementing and sustaining a process improvement program and culture. The presentation will close with a summary of fundamental and possibly paradigm-challenging improvement principles that give participants ideas on where to look for possible areas of opportunity in their organizations.