10:30 AM–11:05 AM; #LSS-021

The Search for Free, Easy to Use Data Analysis Software

Kristine Bradley, Principal, Firefly Consulting, Austin, TX, USA

11:05 AM–11:40 AM; #LSS-022

Why You Need A Daily Dose of DMAIC for Yourself and Others

Marco Luzzatti, MBB, Trainer, Greenville Technical College, Greenville, SC, USA

1:00 PM–1:35 PM; #LSS-041

How to Tame Big Hairy Monsters - Complex Business Problems

Misbah Chaudhry, Enterprise Agile Coach, Unilever, Edison, NJ, USA

1:35 PM–2:10 PM; #LSS-042

Problem Solving: From Doing to Coaching

Jamie Parker, Founder, Process Plus Results Leadership Development, Littleton, CO, USA

2:10 PM–2:45 PM; #LSS-043

How to Improve Absolutely Anything

Katie Labedz, President, Learning to Lean, LLC, Hortonville, WI, USA

1:00 PM–1:35 PM; #LSS-051

Digital Lean Six Sigma (DMAIIC) Framework

Angel Rivera, Director, Process Re-Imagination, MBB, Johnson & Johnson, Miramar, FL, USA

1:35 PM–2:10 PM; #LSS-052

The Enriched Toolbox of Six Sigma Belts, from Data Science to Robotic Process Automation

Constantin Stan, Director, ENVISO, Bucharest, Romania

Co-Speaker: Alexandra Niculae

1:00 PM–1:35 PM; #LSS-061

Role of Technology in Improving Quality in Manufacturing and Service Industries

Venkata Charan Kantumuchu, Senior Quality Manager, Infinitum Electric, Hutto, TX, USA

1:35 PM–2:10 PM; #LSS-062

Does Your Manufacturing System Work? 4 Steps to an Engaged Workforce

Scott Favreau, Senior Consultant, Competitive Solutions, Inc.,

3:15 PM–3:50 PM; #LSS-071

Data Visualization and the Power of Storytelling

Kimberly Watson-Hemphill, President, Firefly Consulting, Austin, TX, USA

3:50 PM–4:25 PM; #LSS-072

Keep It Simple: Keep It Visual, and Continue To Improve

Patrick Adams, CEO, Patrick Adams Consulting Services LLC, Allendale, MI, USA

4:25 PM–5:00 PM; #LSS-073

Lean Six Sigma Game - Another Way to Do the Training

Enrique Romero Motta, CEO, Process Innova, Bogota, Colombia

3:15 PM–3:50 PM; #LSS-081

What Leaders Need to Know About Process Improvement

Stephen Turnipseed, Senior Consultant, Making Value Flow LLC, Orlando, FL USA

3:50 PM–4:25 PM; #LSS-082

Lpk and Cpk: Measuring and Improving Your Leadership Process Capability

Bill Zeeb, Founder, Infinitas SA, Geneva, CH-GE, Switzerland

4:25 PM–5:00 PM; #LSS-083

Management Practices and Role of Leadership in an Organizational Transformation

8:05 AM–8:40 AM; #LSS-091

Improving Lean Six Sigma Results Using the 7 Levels of Change Strategy

Bonnie Stone, LSS MBB, a.i. solutions, Inc., Kennedy Space Center, FL, USA

8:40 AM–9:15 AM; #LSS-092

Seven Basic Habits for Process Improvement

Dr. Andrew Parris, Process Excellence Manager, Medair, Lonay, CH-VD, Switzerland

8:05 AM–8:40 AM; #LSS-101

R-E-S-P-E-C-T – Find Out What It Means to Lean

Jennifer Hooks, Owner, Chief Process Consultant, Hooked on Performance Excellence (HOPE), North Charleston, SC, USA 

8:40 AM–9:15 AM; #LSS-102

Are You Lean Friendly? Find Out

Kam Gupta, President/Leadership Coach, CIT Inc., Buffalo Grove, IL, USA

9:15 AM–9:50 AM; #LSS-103

How to Start Lean Projects When Nothing Can Change

J. Chris White, President, Twilight Training, Rockwall, TX, USA

8:05 AM–8:40 AM; #LSS-111

Leaning Out the Lean Six Sigma Healthcare Training Curriculum for Easier Implementation

Dr. Melinda D. Hollingshed, Assistant Industrial Engineering Professor, Mercer University, Macon, GA, USA 

8:40 AM–9:15 AM; #LSS-112

Effectiveness of Lean & Six Sigma Integration for Process Improvement in Healthcare

Javaid Ali, Instructor, United Arab Emirates University, Alain, UAE

9:15 AM–9:50 AM; #LSS-113

Lean Six Sigma in a Contact Center In Healthcare

Tim Decker, Director of Global Business Development Consulting, NICE, Coral Springs, CA, USA

10:15 AM–10:50 AM; #LSS-121

Using Virtual Kaizens to Drive Breakthrough Improvement in Transactional Processes

Jeffrey Porada, Global Director, Continuous Improvement, Creation Technologies, Rowlett, TX, USA

Co-Speaker: Aaron Burnell

10:50 AM–11:25 AM; #LSS-122

Leveraging Strategic Kaizen Event Activity to Drive Improvement

Dr. Gary Alan Vance, VP of Operations, JBT Corporation, Windermere, FL, USA

11:25 AM–12:00 PM; #LSS-123

A Kaizen Event Leader is Really an Undercover Project Manager

Erin King, Corporate Continuous Improvement Manager, Cleveland Cliffs Tooling & Stamping, Amherstburg, ON, Canada

10:15 AM–10:50 AM; #LSS-131

Reinventing Business Innovation with the Lean Canvas

DJ Duarte, Owner & Founder, Makoto Flow Ltd, Iwakuni, JP-35, Japan 

10:50 AM–11:25 AM; #LSS-132

Using Lean to Question Unquestionable

Lana Rousakovski, Lead Performance Improvement Leader, Cerner, Downingtown, PA, USA

11:25 AM–12:00 PM; #LSS-133

Making Lean Six Sigma Part of the Sales Process

Cameron Shaheen, Strategic Product Manager, Definitive Technology Group (DTG), Wilmington, MA, USA

10:15 AM–10:50 AM; #LSS-141

Applying DMAIC/LSS To Customer Onboarding to Reduce Problems & Create Delight

John A. Goodman, Vice Chairman, Customer Care Measurement & Consulting (CCMC), Washington, DC, USA

10:50 AM–11:25 AM; #LSS-142

Standardizing Quality in Government Policy Writing: Applying LSS in New Ways

Kat Wheeler, Program Manager, Bureau of Reclamation, Littleton, CO, USA

11:25 AM–12:00 PM; #LSS-143

An Unconventional Path to Resilience

William O. Ingram, Director of Lean Product Development, Interface, Valley, AL, USA

1:00 PM–1:35 PM; #LSS-161

Project Goals: Setting Game Changing Targets

Layla Kashani, Owner, Inahsak Consulting, Rancho Santa Fe, CA, USA

1:35 PM–2:10 PM; #LSS-162

GPS Tools to Navigate the Pitfalls of Continuous Improvement

Mark Adams, Director of Process Improvement, Seek Now, Louisville, KY, USA

2:10 PM–2:45 PM; #LSS-163

Failure Modes of Lean Six Sigma Projects

Keshawn Cupid, CEO, Modern Kaizen, LLC, Murrieta, CA, USA

1:00 PM–1:35 PM; #LSS-171

Toolkit for for Rapid Deployment of Continuous Improvement

Mark Cichonski, Management Consultant, RGP Charlotte, NC, USA

1:35 PM–2:10 PM; #LSS-172

Continuous Improvement Adoption Toolkit for Rapid Deployment of CI/LSS Programs

Dr. John Thomas Bennett, Director of Continuous Improvement, Quality and ES&H, PAE, Bartonville, USA

2:10 PM–2:45 PM; #LSS-173

One Size Doesn't Fit All: Choosing the Right Continuous Improvement Approach

Brian Galli, Assistant Professor, Hofstra University, Long Island, NY, USA

1:00 PM–1:35 PM; #LSS-181

Compliers, Begrudgers, and Toddlers – Oh My!

Dr. Cynthia J. Young, Founder/CEO, CJ Young Consulting, LLC, Chesapeake, VA, USA

1:35 PM–2:10 PM; #LSS-182

Voice of the Customer and Lean Six Sigma Powerhouse

Tony Belilovskiy, President/Principal Consultant, C3 Excellence, Sarasota, FL, USA