LSS World

We hope you are doing well and remain safe during these truly historic times! Due to ongoing concerns about Covid-19, the Lean Six Sigma World conference will be held entirely as a virtual event.

The conference will feature the best line-up of speakers, Virtual Exhibits, Networking sessions, and Happy Hours! Technical sessions will be presented live, and will also be available post conference for viewing at your leisure. There will be plenty of time to ask questions and to interact with the speakers, exhibitors and other attendees.

Lean Six Sigma World Conference:
March 24-25, 2021

Lean Six Sigma Exhibits:
March 24-25, 2021

Lean Six Sigma Yellow Belt Workshop:
March 23, 2021

Attendees

The entire event will be held virtually on Zoom platform. So, if you have made any hotel reservations, please cancel your reservation in a timely manner.

The latest conference agenda is posted on the home page of each conference. Please check the websites regularly for any updates.

All attendees will receive login information and links prior to the conference.

Please note that there will be no refunds for the 2020 conference. Your registration fee has been applied to the 2021 event.

Speakers

Speakers who were scheduled for the 2020 Conference are automatically accepted for the 2021 program. If there are changes to your abstract, biography, and/or PowerPoint, please send the updated files to: papers@aqi.org.

When emailing your update, file size is maximum 10 MB, and varies depending on your email service provider. We recommend using Hightail for files between 10 and 100 MB.

Please use the following link/feedback form to confirm your participation and for any questions, or comments about your participation.

Speaker Google Form

Exhibitors

Exhibitors will enjoy networking opportunities with qualified delegates, making it the perfect platform to launch a new products, collect feedback, and generate new leads. Exhibitors are expected to submit the Exhibitor Google Form with following information by February 15, 2021,

Exhibitor Information
1. URL: Please provide the URL for your company website.
2. Representative: Contact name and email address.
3. Company Description: Up to 250 words
4. Social Media Links (Facebook, Twitter, LinkedIn, etc.
5. Products & Services: Virtual Exhibit Booth Content

Exhibitor Uploads – Please email to exhibits@aqi.org
1. Logo: High resolution, in full color, height or width up to 2,000 pixels each, 600+ dpi/inch resolution. The file size should be less than 2 MB. Only JPEG or PNG are acceptable.
2. Conference Ad: 8 ½ x 11 as PDF, up to 5 MB

CONFERENCE AT-A-GLANCE

Preliminary 2021 Program

PRE-CONFERENCE WORKSHOP
TUESDAY - MARCH 23, 2021

Lean Six Sigma Yellow Belt Workshop

8:00 AM - 4:00 PM; #LSS–WS
Don Johnston, Vice President, Roxtar Consulting, Inc.,
Titusville, FL, USA
Bonnie K. Stone, Industrial Engineer, a.i. solutions,
Kennedy Space Center, FL, USA

Virtual Speakers’ Orientation Meeting
6 PM–7 PM

WEDNESDAY MORNING - MARCH 24, 2021

LSS TRACK 1 KEYNOTE - LEAN SIX SIGMA, TECHNOLOGY, AND HUMAN BEHAVIOR
Track Chair: Korey Zawadzki; RC: Jeff Johnson
8:00 AM–8:10 AM Opening Remarks Korey Zawadzki, Chair, 2021 Lean Six Sigma World Conference
8:10 AM–9:00 AM; #LSS–011 How to Be Happier at Work Dr. Adam Stoehr, VP, Education and Research, Excellence Canada, Toronto, Canada
9:00 AM–9:45 AM; #LSS–012 Key Tactics of a Global Lean Six Sigma Deployment Leveraging Industry 4.0, AI & Big Data Analytics Chris Singleton, VP Operational Excellence, Benchmark Electronics, Inc., Tempe, AZ, USA Thomas J. Van Eimeren, Global Director, Lean Six Sigma, Benchmark Electronics Inc., Tempe, AZ, USA

9:45 AM–10:15 AM; Refreshment Break

LSS TRACK 2 KEYNOTE - MAKE THE MOST OF LEAN SIX SIGMA AT THE MICRO AND MACRO LEVELS
Track Chair: Jeff Johnson; RC: Bonnie Stone
10:15 AM–10:50 AM; #LSS–021 Lean Six Sigma in a Technologically Advancing World Don Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA
10:50 AM–11:25 AM; #LSS–022 Are You Flying Under the Radar? Korey Zawadzki, Sr Partner, VP Operational Excellence and Business Development, Competitive Solutions, Inc., Raleigh, NC, USA
11:25 AM–12:00 PM; #LSS–023 Purpleocity – Creating Sustainable Competitive Advantage Using a Lean Focus Michael Ford, Principal, TQM Works Consulting, Port Crane, NY, USA

12:00 PM–1:00 PM; Lunch Break

WEDNESDAY AFTERNOON - MARCH 24, 2021

LSS TRACK 3
INDUSTRY 4.0
MEETS
LEAN SIX SIGMA

Track Chair: Marco Luzzatti;
RC: Adam Gilley

1:00 PM–1:35 PM; #LSS–031
Continuously Innovate Through Simplified Scientific Problem Solving Using Lean Six Sigma Principles Model

Phaniendra Somraj, Staff Program Manager, Teradata, San Diego, CA, USA

1:35 PM–2:10 PM; #LSS–032
Machine Learning: A Primer and a Manufacturing Application

Dr. Richard Titus Jr., Adjunct Faculty and Principal, Lehigh University and Titus Consulting, Bethlehem, PA, USA

2:10 PM–2:45 PM; #LSS–033
How the Six Sigma Belts Improve the Robotic Process Automation

Constantin Stan, CEO, ENVISO, Bucharest, Romania
Alexandra Niculae, Training Director, ENVISO, Bucharest, Romania

LSS TRACK 4
CONTINUALLY IMPROVING YOUR LEAN SIX SIGMA PROGRAM

Track Chair: Russ Aikman;
RC: Jim Duarte

1:00 PM–1:35 PM; #LSS–041
Continually Improving Your Lean Six Sigma Program – NASA Style

Peggy Lynn Raines, Lean Six Sigma Program Manager, NASA Glenn Research Center, Cleveland, OH, USA
Mark Adrian, President and Chief Executive Officer, Adrian Technologies, Inc., Tanner, AL, USA

1:35 PM–2:10 PM; #LSS–042
How to Get Over 90% Lean & Six Sigma Certification Rates!

Angel Rivera, Director Continuous Improvement, Johnson & Johnson, Miami, FL, USA

2:10 PM–2:45 PM; #LSS–043
Managing WIP Limits With Objectives and Key Results

Dr. Mariya Breyter, Enterprise Agile Coach, Goldman Sachs, New York, NY, USA

LSS TRACK 5
LEAN SIX SIGMA EMBRACES DESIGN
THINKING

Track Chair: Bonnie Stone;

RC: Kimberly Watson-Hemphill

1:00 PM–1:35 PM; #LSS–051
Innovate or Perish! You Can’t Be an Island. How to Inspire Your Teams to Embrace Design Thinking to Build Innovation

Cynthia Van Den Berge, Corporate Quality Advisor, FedEx, Cordova, TN, USA

1:35 PM–2:10 PM; #LSS–052
Integrating Design Thinking and Lean Six Sigma: A Case Study

Brandon Bieser, Strategic Initiatives Leader-Operational Excellence, Edward Jones, Saint Louis, MO, USA

2:10 PM–2:45 PM; #LSS–053
DOE: Why Does It Have to Be So Complicated?

Jim Leonard, Sr. Consultant, Quality Support Group, Ave Maria, FL, USA

2:45 PM–3:15 PM; Refreshment Break

LSS TRACK 6
DEPLOYING ARTIFICIAL INTELLIGENCE WITHIN LEAN SIX SIGMA

Track Chair: Adam Gilley;

RC: Marco Luzzatti

3:15 PM–3:50 PM; #LSS–061
Artificial Intelligence: Transforming Human & Machine Collaboration

Adam Gilley, Financial Consultant, Intuit, Orlando, FL, USA

3:50 PM–4:25 PM; #LSS–062

Deploying Artificial Intelligence to Revitalize Lean Six Sigma Deployments

Michael L. George, Sr., CEO, AI Technologies, The Colony, TX, USA

4:25 PM–5:00 PM; #LSS–063
Lean and AI Working Hand in Hand in Manufacturing

Patrick Durcinka, Director of Continuous Improvement, Kessington Aerospace, Elkhart, IN, USA

LSS TRACK 7
UNCOVERING HIDDEN LEAN SIX SIGMA OPPORTUNITIES

Track Chair: Don Johnston;

RC: Michael Ford

3:15 PM–3:50 PM; #LSS–071
Process Mining for a Digitally Transformed World

Dr. Steven Remsen, Manager, Intel Corporation, Hillsboro, OR, USA

3:50 PM–4:25 PM; #LSS–072
Shark Tank - Taking the "Bite" Out of Project Idea Generation

David Harry, PMP, CSSBB, LBC, Black Belt Trainer, Process Whisperer Consultant, LLC, Greeneville, TN, USA

LSS TRACK 8
JUST
DO
LSS BETTER!

Track Chair: Kristine Bradley;

RC: Korey Zawadzki

3:15 PM–3:50 PM; #LSS–081
Short Cutting CI = Failure

Mike Kelemen, CI System Manager, BAE Systems, York, PA, USA

3:50 PM–4:25 PM; #LSS–082
Effective and Efficient Problem Solving and Causal Attribution

David Auda, Reliability & Safety Engineer, Volvo/Mack Truck, Greensboro, NC, USA

4:25 PM–5:00 PM; #LSS–083
The Kaizen Event is Over - Now What?

Erin King, Corporate Continuous Improvement Manager, Precision Partners Holding Company, Amherstburg, Ontario, Canada

THURSDAY MORNING - MARCH 25, 2021

LSS TRACK 9
LEAN SIX SIGMA FOR BETTER DATA SECURITY & CUSTOMER EXPERIENCE

Track Chair: Russ Aikman;
RC: Kristine Bradley

8:00 AM–8:40 AM; #LSS–091
Fusion: Lean Six Sigma Meets Customer Experience

Perian Stavrum, Sr. Director Program/Project Manager, Wolters Kluwer, Saint Cloud, MN, USA

Lisa Hagen, Customer Experience Program Manager, Wolters Kluwer, Saint Cloud, MN, USA

8:40 AM–9:15 AM; #LSS–092
Impactful Voice of the Customer Process For a Compelling Business Case

John Goodman, Vice Chairman, Customer Care Measurement & Consulting, Alexandria, VA, USA

9:15 AM–9:50 AM; #LSS–093
Combating Cyber Crime: Implementing a Successful Cyber Management System

Satya Kudapa, Business Management Consultant/ LSS Master Black Belt, TMAC University of Texas at Arlington, TX, USA

LSS TRACK 10
POWERHOUSE COACHING
TIPS FOR
LEAN SIX SIGMA

Track Chair: Ron Darnell;
RC: Jeff Johnson

8:00 AM–8:40 AM; #LSS–101
Becoming a Coaching Powerhouse!

Ron Darnell, 8D Implementation Manager, Siemens Gamesa Renewable Energy, Orlando, FL, USA

8:40 AM–9:15 AM; #LSS–102
Coaching the Lean Mindset in Service

Dieter Joseph Duarte, Owner & Founder, Makoto Flow, Ltd., Lwakuni-shi, Japan

LSS TRACK 11 A NEW ANGLE FOR PROBLEM SOLVING IN LEAN SIX SIGMA
Track Chair: Michael Ford; RC: Mark Cichonski
8:00 AM–8:40 AM; #LSS–111 I Brought Plenty of Pink Post-It Notes: Lessons Learned From Facilitating Kaizen Events Tom Lease, Staff Chief Engineer, Northrop Grumman, Linthicum, MD, USA
8:40 AM–9:15 AM; #LSS–112 Point of Cause: The Step Before Root Cause Gregory Warren Robertson, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA Nikki Morrow, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA
9:15 AM–9:50 AM; #LSS–113 How One Marshmallow Can Change the Way You Think About Problem Solving Patrick Adams, CEO/Executive Lean Coach, Patrick Adams Consulting Services, Allendale, MI, USA