CONFERENCE AT-A-GLANCE
Preliminary 2021 Schedule Program
All times are in Eastern Standard Time (EST)
PRE-CONFERENCE WORKSHOP
TUESDAY - MARCH 23, 2021
Lean Six Sigma Yellow Belt Workshop
8:00 AM - 4:00 PM EST; #LSS–WS
Don Johnston, Vice President, Roxtar Consulting, Inc.,
Titusville, FL, USA
Bonnie K. Stone, Industrial Engineer, a.i. solutions,
Kennedy Space Center, FL, USA
Virtual Speakers’ Orientation Meeting
6 PM–7 PM EST
WEDNESDAY MORNING - MARCH 24, 2021
LSS TRACK 1
KEYNOTE - LEAN SIX SIGMA, TECHNOLOGY, AND HUMAN BEHAVIOR
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Track Chair: Korey Zawadzki; RC: Jeff Johnson
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8:00 AM–8:10 AM EST
Opening Remarks
Korey Zawadzki, Chair, 2021 Lean Six Sigma World Conference
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8:10 AM–9:00 AM EST; #LSS–011
How to be Happier at Work – Covid-19, Day 9999
Dr. Adam Stoehr, VP, Education and Research, Excellence Canada, Toronto, Canada
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9:00 AM–9:45 AM EST; #LSS–012
Lifelong Lean Lessons Learned Long Ago
Michael Ford, Principal, TQM Works Consulting, Port Crane, NY, USA
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9:45 AM–10:15 AM EST; Refreshment Break
LSS TRACK 2
KEYNOTE - MAKE THE MOST OF LEAN SIX SIGMA AT THE MICRO AND MACRO LEVELS
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| Track Chair: Jeff Johnson; RC: Bonnie Stone |
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10:15 AM–10:50 AM EST; #LSS–021
Lean Six Sigma in a Technologically Advancing World
Don Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA
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10:50 AM–11:25 AM EST; #LSS–022
Are You Flying Under the Radar?
Korey Zawadzki, Sr Partner, VP Operational Excellence and Business Development, Competitive Solutions, Inc., Raleigh, NC, USA
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11:25 AM–12:00 PM EST; #LSS–023
Operational Excellence and COVID-19 - Insights from a Benchmarking Study
Kimberly Watson-Hemphill, President, Firefly Consulting, Austin TX, USA
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12:00 PM–1:00 PM EST; Lunch Break
WEDNESDAY AFTERNOON - MARCH 24, 2021
LSS TRACK 3
INDUSTRY 4.0
MEETS
LEAN SIX SIGMA
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Track Chair: Adam Gilley;
RC: TBD |
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1:00 PM–1:35 PM EST; #LSS–031
"Continuously Improve to Continuously Innovate" Using Simple & Scientific Problem Solving Framework (SSPSF)
Phaniendra Somraj, Lean Six Sigma Master Black Belt, OPEX Leader, Philips Respironics, San Diego, CA, USA
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1:35 PM–2:10 PM EST; #LSS–032
Machine Learning: A Primer and a Manufacturing Application
Dr. Richard Titus Jr., Adjunct Faculty and Principal, Lehigh University and Titus Consulting, Bethlehem, PA, USA
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2:10 PM–2:45 PM EST; #LSS–033
How the Six Sigma Belts Improve the Robotic Process Automation
Constantin Stan, CEO, ENVISO, Bucharest, Romania
Alexandra Niculae, Training Director, ENVISO, Bucharest, Romania
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LSS TRACK 4
CONTINUALLY IMPROVING YOUR LEAN SIX SIGMA PROGRAM
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Track Chair: Russ Aikman;
RC: Jim Duarte |
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1:00 PM–1:35 PM EST; #LSS–041
Continually Improving Your Lean Six Sigma Program – NASA Style
Peggy Lynn Raines, Lean Six Sigma Program Manager, NASA Glenn Research Center, Cleveland, OH, USA
Mark Adrian, President and Chief Executive Officer, Adrian Technologies, Inc., Tanner, AL, USA
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1:35 PM–2:10 PM EST; #LSS–042
How to Get Over 90% Lean & Six Sigma Certification Rates!
Angel Rivera, Director Continuous Improvement, Johnson & Johnson, Miami, FL, USA
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2:10 PM–2:45 PM EST; #LSS–043
Managing WIP Limits With Objectives and Key Results
Dr. Mariya Breyter, VP of Product, Goldman Sachs, New York, NY, USA
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LSS TRACK 5
LEAN SIX SIGMA EMBRACES DESIGN
THINKING
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Track Chair: Bonnie Stone; RC: Kimberly Watson-Hemphill |
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1:00 PM–1:35 PM EST; #LSS–051
Building a Culture of Design and Innovation: Innovate or Perish! Cynthia Van Den Berge, Corporate Quality Advisor, FedEx, Cordova, TN, USA
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1:35 PM–2:10 PM EST; #LSS–052
Integrating Design Thinking and Lean Six Sigma: A Case Study
Brandon Bieser, Strategic Initiatives Leader-Operational Excellence, Edward Jones, Saint Louis, MO, USA
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2:10 PM–2:45 PM EST; #LSS–053
Impact of Bias on Problem Solving and Improvement
Marco Luzzatti, Trainer, Greenville Technical College, Greenville, SC, USA
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2:45 PM–3:15 PM EST Refreshment Break
LSS TRACK 6
DEPLOYING ARTIFICIAL INTELLIGENCE WITHIN LEAN SIX SIGMA
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Track Chair: Adam Gilley; RC: Marco Luzzatti |
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3:15 PM–3:50 PM EST; #LSS–061
Artificial Intelligence: Transforming Human & Machine Collaboration
Adam Gilley, Financial Consultant, Intuit, Orlando, FL, USA
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3:50 PM–4:25 PM EST; #LSS–062
Deploying Artificial Intelligence to Revitalize Lean Six Sigma Deployments
Michael L. George, Sr., CEO, AI Technologies, The Colony, TX, USA
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4:25 PM–5:00 PM EST; #LSS–063
Lean and AI Working Hand in Hand in Manufacturing
Patrick Durcinka, Director of Continuous Improvement, Kessington Aerospace, Elkhart, IN, USA
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LSS TRACK 7
UNCOVERING HIDDEN LEAN SIX SIGMA OPPORTUNITIES
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Track Chair: Don Johnston;
RC: Michael Ford
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3:15 PM–3:50 PM EST; #LSS–071
Process Mining for a Digitally Transformed World
Dr. Steven Remsen, Manager, Intel Corporation, Hillsboro, OR, USA
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3:50 PM–4:25 PM EST; #LSS–072
Shark Tank - Taking the "Bite" Out of Project Idea Generation
David Harry, PMP, CSSBB, LBC, Black Belt Trainer, Process Whisperer Consultant, LLC, Greeneville, TN, USA
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LSS TRACK 8
JUST
DO
LSS BETTER!
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Track Chair: Kristine Bradley; RC: Korey Zawadzki |
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3:15 PM–3:50 PM EST; #LSS–081
Short Cutting CI = Failure
Mike Kelemen, CI System Manager, BAE Systems, York, PA, USA
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3:50 PM–4:25 PM EST; #LSS–082
Effective and Efficient Problem Solving and Causal Attribution
David Auda, Reliability & Safety Engineer, Volvo/Mack Truck, Greensboro, NC, USA
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4:25 PM–5:00 PM EST; #LSS–083
The Kaizen Event is Over - Now What?
Erin King, Corporate Continuous Improvement Manager, Precision Partners Holding Company, Amherstburg, Ontario, Canada
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THURSDAY MORNING - MARCH 25, 2021
LSS TRACK 9
LEAN SIX SIGMA FOR BETTER DATA SECURITY & CUSTOMER EXPERIENCE
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Track Chair: Russ Aikman;
RC: Kristine Bradley |
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8:00 AM–8:40 AM EST; #LSS–091
Lean Six Sigma Strategies in Cyber Security Scott M. Jauman, Master Black Belt, Lean Six Sigma, Target Corporation, Brooklyn Park, MN, USA
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8:40 AM–9:15 AM EST; #LSS–092
Impactful Voice of the Customer Process For a Compelling Business Case
John Goodman, Vice Chairman, Customer Care Measurement & Consulting, Alexandria, VA, USA
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9:15 AM–9:50 AM EST; #LSS–093
Combating Cyber Crime: Implementing a Successful Cyber Management System
Satya Kudapa, Business Management Consultant/ LSS Master Black Belt, TMAC University of Texas at Arlington, TX, USA
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LSS TRACK 10
POWERHOUSE COACHING
TIPS FOR
LEAN SIX SIGMA
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Track Chair: Ron Darnell;
RC: Jeff Johnson |
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8:00 AM–8:40 AM EST; #LSS–101
Becoming a Coaching Powerhouse!
Ron Darnell, 8D Implementation Manager, Siemens Gamesa Renewable Energy, Orlando, FL, USA
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8:40 AM–9:15 AM EST; #LSS–102
Coaching the Lean Mindset in Service
Dieter Joseph Duarte, Owner & Founder, Makoto Flow, Ltd., Lwakuni-shi, Japan
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LSS TRACK 11
A NEW ANGLE
FOR PROBLEM
SOLVING
IN LEAN SIX SIGMA
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Track Chair: Michael Ford;
RC: Mark Cichonski |
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8:00 AM–8:40 AM EST; #LSS–111
I Brought Plenty of Pink Post-It Notes: Lessons Learned From Facilitating Kaizen Events
Tom Lease, Staff Chief Engineer, Northrop Grumman, Linthicum, MD, USA
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8:40 AM–9:15 AM EST; #LSS–112
Point of Cause: The Step Before Root Cause
Gregory Warren Robertson, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA
Nikki Morrow, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA
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9:15 AM–9:50 AM EST; #LSS–113
How One Marshmallow Can Change the Way You Think About Problem Solving
Patrick Adams, CEO/Executive Lean Coach, Patrick Adams Consulting Services, Allendale, MI, USA
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9:50 AM–10:15 AM EST; Refreshment Break
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LSS TRACK 12
INTEGRATING
LEAN SIX SIGMA
WITH BIG DATA
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Track Chair: James Duarte;
RC: Adam Gilley |
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10:15 AM–10:50 AM EST; #LSS–121
Quantum Computing Will Blow Up the Operational Excellence World
Don C. Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA
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10:50 AM–11:25 AM EST; #LSS–122
Data Science for Six Sigma Professionals
James E. Duarte, Principal, LJDUARTE & Associates, LLC, Clermont, FL, USA
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11:25 AM–12:00 PM EST; #LSS–123
Easing into Big Data: From Logistic Regression to Cart
Kristine Nissen Bradley, Principal, Firefly Consulting, Austin, TX, USA
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LSS TRACK 13
LEAN
SIX SIGMA FOR
HEALTHCARE
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Track Chair: Michael Ford;
RC: Mark Cichonski |
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10:15 AM–10:50 AM EST; #LSS–131
Keeping Children’s Hearts Precious: Providing Exceptional Care While Fighting Infections
Jamie MacLaren, Continuous Improvement Engineer, Michigan Medicine, Ann Arbor, MI, USA
Mandy McKay, Project Manager, Michigan Medicine, Ann Arbor, MI, USA
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10:50 AM–11:00 AM EST
Extended Q&A for Lean in Healthcare |
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11:00 AM–11:35 AM EST; #LSS–132
Bundles of CABG: Preparing Cardiac Surgery for Value Based Pay
Melina Darby, Senior Project Manager, Michigan Medicine, Ann Arbor, MI, USA
Jamie MacLaren, Continuous Improvement Engineer, Michigan Medicine, Ann Arbor, MI, USA
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12:00 PM–1:00 PM EST; Lunch Break
THURSDAY AFTERNOON - MARCH 25, 2021
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LSS TRACK 14
CASE STUDIES
THAT WILL
FLOOR YOU!
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Track Chair: Jim Duarte;
RC: Ron Darnell |
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1:00 PM–1:35 PM EST; #LSS–141
Six Sigma for Operating Profit Maximization in Ship Assist at the West Coast of USA
Dr. Ernesto Garcia, Director, Crowley Maritime, Jacksonville, FL, USA
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1:35 PM–2:10 PM EST; #LSS–142
DMAIC at Armstrong- Results That Will Floor You!
David Hanan, 6 Sigma Development Manager, MANTEC, Inc., Chambersburg, PA, USA
Sydney Tefft, Operations Leader, Armstrong Flooring Inc., Lancaster, PA, USA
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2:10 PM–2:45 PM EST; #LSS–143
Using Lean Philosophy To Reduce the Cycle Time of Recruitment Process
Dr. Yousuf Al Khamisi, Lean Practitioner, Sultan Qaboos University, Muscat, Oman
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LSS TRACK 15
USING THE RIGHT LSS TOOLS FOR THE RIGHT PURPOSE
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Track Chair: Russ Aikman; RC: Jeff Johnson |
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1:00 PM–1:35 PM EST; #LSS–151
The Importance of "DOE" When Conducting a DOE
Dr. Scott Kowalski, Advisory Technical Training, Minitab, Sanford, FL, USA
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1:35 PM–2:10 PM EST; #LSS–152
Improved Analysis Technique for the Solution Selection Matrix
Robert Rhyder, Contractor, GuideWell, Jacksonville, FL, USA
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2:10 PM–2:45 PM EST; #LSS–153
Overcoming Bias – A Core Skill for Effective Data Collection
Russ R. Aikman, LSS Program Manager, TMAC/The University of Texas at Arlington, Arlington, TX, USA
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LSS TRACK 16
CULTIVATING A CULTURE OF LEAN SIX SIGMA
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Track Chair: Bonnie Stone;
RC: Kimberly Watson-Hemphill |
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1:00 PM–1:35 PM EST; #LSS–161
The Winds of Change: Sailing Your Project to Success
Jennifer Hooks, Director Owner, Chief Consultant and Trainer, Hooked on Performance Excellence (HOPE), North Charleston, SC,USA
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1:35 PM–2:10 PM EST; #LSS–162
Creating a Culture of Excellence to Deliver Value and Achieve Peak Performance
Dr. Read G. Pierce, Vice President, Culture Transformation and Strategy, Institute for Healthcare Excellence, Ponte Vedra Beach, FL, USA
Dr. William J. Maples, President and CEO, Institute for Healthcare Excellence, Ponte Vedra Beach, FL, USA
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2:10 PM–2:45 PM EST; #LSS–163
Cultivating an Improvement Mindset in the Millennial Generation
Benjamin Hoseus, Sr. Associate, Process Capability Partners, San Antonio, TX, USA
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2:45 PM–3:15 PM EST; Refreshment Break
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LSS TRACK 17
INCREASING
SUCCESS WITH
LEAN SIX SIGMA |
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Track Chair: Mark Cichonski;
RC: Ron Darnell | 3:15 PM–3:50 PM EST; #LSS–171
Hitting Your Target With Kata Leigh Ann Schildmeier, Founder & President, Park Avenue Solutions, Phoenix, AZ, USA | 3:50 PM–4:25 PM EST; #LSS–172
Are You in the 80% or 20%? Project Success-Making It Happen Mark Lawrence Cichonski, Executive Director, Tactegra, Concord, NC, USA | 4:25 PM–5:00 PM EST; #LSS–173
Using Social Responsibility To Improve Your Project's Chance for Success William O. Ingram III, Director of Lean Product Development, Interface, LaGrange, GA, USA |
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LSS TRACK 18
THE LEADERSHIP
OF CHANGE FOR
LEAN SIX SIGMA
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Track Chair: Adam Gilley;
RC: TBD |
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3:15 PM–3:50 PM EST; #LSS–181
Change Who? The Continuous Improvement of Oneself
Louie Anthony Edwin Hendon III, Senior Continuous Improvement Specialist, Cleveland Clinic - Hillcrest Hospital, Mayfield Heights, OH, USA
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3:50 PM–4:25 PM EST #LSS–182
Leader Behaviors for Sustaining Lean Methodologies in Multi-National Companies
Gary Vance, VP of Operations, JBT Corporation, Orlando, FL, USA
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4:25 PM–5:00 PM EST; #LSS–183
The Leadership of Change - Three Organizational Change Management Lessons Learned
Peter F. Gallagher, Global Head of People Solutions, Proudfoot, London, United Kingdom
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LSS TRACK 19
DIVIDE &
CONQUER WITH
LEAN SIX SIGMA
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Track Chair: Korey Zawadzki;
RC: Marco Luzzatti |
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3:15 PM–3:50 PM EST; #LSS–191
Splitting the DMAIC
Tom Quick, Senior Manager, Ernst & Young, Powell, OH, USA
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3:50 PM–4:25 PM EST; #LSS–192
Increasing Relevance of Lean in Technology
Reuben Daniel, Senior Manager, Deloitte Consulting, LLP, North Brunswick, NJ, USA
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4:25 PM–5:00 PM EST; #LSS–193
Saving Time and Money by Adding Value Through Purposeful Knowledge Management
Dr. Cynthia J. Young, PMP, LSSMBB, CMQ/OE, Founder/CEO, CJ Young Consulting, LLC, Virginia Beach, VA, USA
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JUST A FEW OF THE LEAN SIX SIGMA WORLD CONFERENCE PARTICIPANTS
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