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Lean Six Sigma Yellow Belt Workshop
8:00 AM - 4:00 PM; #LSS–WS
Don Johnston, Vice President, Roxtar Consulting, Inc.,
Titusville, FL, USA
Bonnie K. Stone, Process Improvement Consultant, TTEC,
Merritt Island, FL, USA
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Speakers’ Orientation Meeting
6 PM–7 PM
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LSS TRACK 1
KEYNOTE - LEAN SIX SIGMA, TECHNOLOGY, AND HUMAN BEHAVIOR
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Palm Ballroom 3-5
Track Chair: Korey Zawadzki; RC: Jeff Johnson
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8:00 AM–8:10 AM
Opening Remarks
Korey Zawadzki, Chair, 2020 Lean Six Sigma World Conference
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8:10 AM–9:00 AM; #LSS–011
How to Be Happier at Work
Dr. Adam Stoehr, VP, Education and Research, Excellence Canada, Toronto, Canada
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9:00 AM–9:45 AM; #LSS–012
Key Tactics of a Global Lean Six Sigma Deployment Leveraging Industry 4.0, AI & Big Data Analytics
Chris Singleton, VP Operational Excellence, Benchmark Electronics, Inc., Tempe, AZ, USA
Thomas J. Van Eimeren, Global Director, Lean Six Sigma, Benchmark Electronics Inc., Tempe, AZ, USA
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9:45 AM–10:15 AM; Refreshment Break
LSS TRACK 2
KEYNOTE - MAKE THE MOST OF LEAN SIX SIGMA AT THE MICRO AND MACRO LEVELS
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Palm Ballroom 3-5;
Track Chair: Jeff Johnson; RC: Bonnie Stone |
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10:15 AM–10:50 AM; #LSS–021
Lean Six Sigma in a Technologically Advancing World
Don Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA
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10:50 AM–11:25 AM; #LSS–022
Are You Flying Under the Radar?
Korey Zawadzki, Sr Partner, VP Operational Excellence and Business Development, Competitive Solutions, Inc., Raleigh, NC, USA
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11:25 AM–12:00 PM; #LSS–023
Purpleocity – Creating Sustainable Competitive Advantage Using a Lean Focus
Michael Ford, Principal, TQM Works Consulting, Port Crane, NY, USA
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12:00 PM–1:00 PM; Lunch Break
LSS TRACK 3
INDUSTRY 4.0
MEETS
LEAN SIX SIGMA
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Palm Ballroom 3
Track Chair: Marco Luzzatti;
RC: Adam Gilley |
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1:00 PM–1:35 PM; #LSS–031
Continuously Innovate Through Simplified Scientific Problem Solving Using Lean Six Sigma Principles Model
Phaniendra Somraj, Staff Program Manager, Teradata, San Diego, CA, USA
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1:35 PM–2:10 PM; #LSS–032
Machine Learning: A Primer and a Manufacturing Application
Dr. Richard Titus Jr., Adjunct Faculty and Principal, Lehigh University and Titus Consulting, Bethlehem, PA, USA
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2:10 PM–2:45 PM; #LSS–033
How the Six Sigma Belts Improve the Robotic Process Automation
Constantin Stan, CEO, ENVISO, Bucharest, Romania
Alexandra Niculae, Training Director, ENVISO, Bucharest, Romania
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LSS TRACK 4
CONTINUALLY IMPROVING YOUR LEAN SIX SIGMA PROGRAM
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Palm Ballroom 4
Track Chair: Russ Aikman;
RC: Jim Duarte |
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1:00 PM–1:35 PM; #LSS–041
Continually Improving Your Lean Six Sigma Program – NASA Style
Peggy Lynn Raines, Lean Six Sigma Program Manager, NASA Glenn Research Center, Cleveland, OH, USA
Mark Adrian, President and Chief Executive Officer, Adrian Technologies, Inc., Tanner, AL, USA
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1:35 PM–2:10 PM; #LSS–042
How to Get Over 90% Lean & Six Sigma Certification Rates!
Angel Rivera, Director Continuous Improvement, Johnson & Johnson, Miami, FL, USA
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2:10 PM–2:45 PM; #LSS–043
Managing WIP Limits With Objectives and Key Results
Dr. Mariya Breyter, Enterprise Agile Coach, Goldman Sachs, New York, NY, USA
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LSS TRACK 5
LEAN SIX SIGMA EMBRACES DESIGN
THINKING
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Palm Ballroom 5 Track Chair: Bonnie Stone; RC: Kimberly Watson-Hemphill |
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1:00 PM–1:35 PM; #LSS–051
Innovate or Perish! You Can’t Be an Island. How to Inspire Your Teams to Embrace Design Thinking to Build Innovation
Cynthia Van Den Berge, Corporate Quality Advisor, FedEx, Cordova, TN, USA
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1:35 PM–2:10 PM; #LSS–052
Integrating Design Thinking and Lean Six Sigma: A Case Study
Brandon Bieser, Strategic Initiatives Leader-Operational Excellence, Edward Jones, Saint Louis, MO, USA
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2:10 PM–2:45 PM; #LSS–053
DOE: Why Does It Have to Be So Complicated?
Jim Leonard, Sr. Consultant, Quality Support Group, Ave Maria, FL, USA
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2:45 PM–3:15 PM; Refreshment Break
LSS TRACK 6
DEPLOYING ARTIFICIAL INTELLIGENCE WITHIN LEAN SIX SIGMA
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Palm Ballroom 3 Track Chair: Adam Gilley; RC: Marco Luzzatti |
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3:15 PM–3:50 PM; #LSS–061
Artificial Intelligence: Transforming Human & Machine Collaboration
Adam Gilley, Financial Consultant, Intuit, Orlando, FL, USA
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3:50 PM–4:25 PM; #LSS–062
Deploying Artificial Intelligence to Revitalize Lean Six Sigma Deployments
Michael L. George, Sr., CEO, AI Technologies, The Colony, TX, USA
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4:25 PM–5:00 PM; #LSS–063
Lean and AI Working Hand in Hand in Manufacturing
Patrick Durcinka, Director of Continuous Improvement, Kessington Aerospace, Elkhart, IN, USA
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LSS TRACK 7
UNCOVERING HIDDEN LEAN SIX SIGMA OPPORTUNITIES
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Palm Ballroom 4 Track Chair: Don Johnston; RC: Michael Ford |
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3:15 PM–3:50 PM; #LSS–071
Process Mining for a Digitally Transformed World
Dr. Steven Remsen, Manager, Intel Corporation, Hillsboro, OR, USA
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3:50 PM–4:25 PM; #LSS–072
Shark Tank - Taking the "Bite" Out of Project Idea Generation
David Harry, PMP, CSSBB, LBC, Black Belt Trainer, Process Whisperer Consultant, LLC, Greeneville, TN, USA
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LSS TRACK 8
JUST
DO
LSS BETTER!
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Palm Ballroom 5 Track Chair: Kristine Bradley; RC: Korey Zawadzki |
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3:15 PM–3:50 PM; #LSS–081
Short Cutting CI = Failure
Mike Kelemen, CI System Manager, BAE Systems, York, PA, USA
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3:50 PM–4:25 PM; #LSS–082
Effective and Efficient Problem Solving and Causal Attribution
David Auda, Reliability & Safety Engineer, Volvo/Mack Truck, Greensboro, NC, USA
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4:25 PM–5:00 PM; #LSS–083
The Kaizen Event is Over - Now What?
Erin King, Corporate Continuous Improvement Manager, Precision Partners Holding Company, Amherstburg, Ontario, Canada
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THURSDAY MORNING, AUGUST 20, 2020
LSS TRACK 9
LEAN SIX SIGMA FOR BETTER DATA SECURITY & CUSTOMER EXPERIENCE
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Palm Ballroom 3 Track Chair: Russ Aikman;
RC: Kristine Bradley |
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8:00 AM–8:40 AM; #LSS–091
Fusion: Lean Six Sigma Meets Customer Experience
Perian Stavrum, Sr. Director Program/Project Manager, Wolters Kluwer, Saint Cloud, MN, USA
Lisa Hagen, Customer Experience Program Manager, Wolters Kluwer, Saint Cloud, MN, USA
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8:40 AM–9:15 AM; #LSS–092
Impactful Voice of the Customer Process For a Compelling Business Case
John Goodman, Vice Chairman, Customer Care Measurement & Consulting, Alexandria, VA, USA
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9:15 AM–9:50 AM; #LSS–093
Combating Cyber Crime: Implementing a Successful Cyber Management System
Satya Kudapa, Business Management Consultant/ LSS Master Black Belt, TMAC University of Texas at Arlington, TX, USA
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LSS TRACK 10
POWERHOUSE COACHING
TIPS FOR
LEAN SIX SIGMA
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Palm Ballroom 4
Track Chair: Ron Darnell;
RC: Jeff Johnson |
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8:00 AM–8:40 AM; #LSS–101
Becoming a Coaching Powerhouse!
Ron Darnell, 8D Implementation Manager, Siemens Gamesa Renewable Energy, Orlando, FL, USA
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8:40 AM–9:15 AM; #LSS–102
Coaching the Lean Mindset in Service
Dieter Joseph Duarte, Owner & Founder, Makoto Flow, Ltd., Lwakuni-shi, Japan
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LSS TRACK 11
A NEW ANGLE
FOR PROBLEM
SOLVING
IN LEAN SIX SIGMA
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Palm Ballroom 5
Track Chair: Michael Ford;
RC: Mark Cichonski |
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8:00 AM–8:40 AM; #LSS–111
I Brought Plenty of Pink Post-It Notes: Lessons Learned From Facilitating Kaizen Events
Tom Lease, Staff Chief Engineer, Northrop Grumman, Linthicum, MD, USA
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8:40 AM–9:15 AM; #LSS–112
Point of Cause: The Step Before Root Cause
Gregory Warren Robertson, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA
Nikki Morrow, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA
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9:15 AM–9:50 AM; #LSS–113
How One Marshmallow Can Change the Way You Think About Problem Solving
Patrick Adams, CEO/Executive Lean Coach, Patrick Adams Consulting Services, Allendale, MI, USA
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9:50 AM–10:15 AM; Refreshment Break
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LSS TRACK 12
INTEGRATING
LEAN SIX SIGMA
WITH BIG DATA
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Palm Ballroom 3
Track Chair: James Duarte;
RC: Adam Gilley |
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10:15 AM–10:50 AM; #LSS–121
Integrating Lean Six Sigma With Data Science
Devshree Golecha, Assistant Vice President, EXL Service, Sugarland, TX, USA
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10:50 AM–11:25 AM; #LSS–122
Data Science for Six Sigma Professionals
James E. Duarte, Principal, LJDUARTE & Associates, LLC, Clermont, FL, USA
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11:25 AM–12:00 PM; #LSS–123
Easing into Big Data: From Logistic Regression to Cart
Kristine Nissen Bradley, Principal, Firefly Consulting, Austin, TX, USA
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LSS TRACK 13
LEAN
SIX SIGMA FOR
HEALTHCARE
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Palm Ballroom 5
Track Chair: Michael Ford;
RC: Mark Cichonski |
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10:15 AM–10:50 AM; #LSS–131
Keeping Children’s Hearts Precious: Providing Exceptional Care While Fighting Infections
Jamie MacLaren, Continuous Improvemen Engineer, Michigan Medicine, Ann Arbor, MI, USA
Mandy McKay, Project Manager, Michigan Medicine, Ann Arbor, MI, USA
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10:50 AM–11:25 AM; #LSS–132
Bundles of CABG: Preparing Cardiac Surgery for Value Based Pay
Melina Darby, Senior Project Manager, Michigan Medicine, Ann Arbor, MI, USA
Jamie MacLaren, Continuous Improvement Engineer, Michigan Medicine, Ann Arbor, MI, USA
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LSS TRACK 14
LSS TALKS!
Ideas Worth Sharing | Palm Ballroom 4
Track Chair: Kimberly Watson-Hemphill; RC: Korey Zawadzki |
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10:15 AM–10:40 AM; #LSS–141
Quantum Computing Will Blow Up the Operational Excellence World
Don C. Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA
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10:40 AM–11:00 AM; #LSS–142
Lean Six Sigma Strategies in Cyber Security
Scott M. Jauman, Master Black Belt, Lean Six Sigma, Target Corporation, Brooklyn Park, MN, USA
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11:00 AM–11:20 AM; #LSS–143
Quick Hit Projects for Fun and Profit
Bonnie K. Stone, Process Improvement Consultant, TTEC, Merritt Island, FL, USA
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11:20 AM–11:40 AM; #LSS–144
Data Visualization – The Power of Storytelling
Kimberly Watson-Hemphill, President, Firefly Consulting, Austin TX, USA
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11:40 AM–12:00 PM; #LSS–145
Impact of Bias on Problem Solving and Improvement
Marco Luzzatti, Trainer, Greenville Technical College, Greenville, SC, USA
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12:00 PM–1:00 PM; Lunch Break
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LSS TRACK 15
CASE STUDIES
THAT WILL
FLOOR YOU!
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Palm Ballroom 3
Track Chair: Jim Duarte;
RC: Ron Darnell |
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1:00 PM–1:35 PM; #LSS–151
Six Sigma for Operating Profit Maximization in Ship Assist at the West Coast of USA
Dr. Ernesto Garcia, Director, Crowley Maritime, Jacksonville, FL, USA
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1:35 PM–2:10 PM; #LSS–152
DMAIC at Armstrong- Results That Will Floor You!
David Hanan, 6 Sigma Development Manager, MANTEC, Inc., Chambersburg, PA, USA
Sydney Tefft, Operations Leader, Armstrong Flooring Inc., Lancaster, PA, USA
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2:10 PM–2:45 PM; #LSS–153
Using Lean Philosophy To Reduce the Cycle Time of Recruitment Process
Dr. Yousuf Al Khamisi, Lean Practitioner, Sultan Qaboos University, Muscat, Oman
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LSS TRACK 16
USING THE RIGHT LSS TOOLS FOR THE RIGHT PURPOSE
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Palm Ballroom 4 Track Chair: Russ Aikman; RC: Jeff Johnson |
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1:00 PM–1:35 PM; #LSS–161
The Importance of "DOE" When Conducting a DOE
Dr. Scott Kowalski, Advisory Technical Training, Minitab, Sanford, FL, USA
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1:35 PM–2:10 PM; #LSS–162
Improved Analysis Technique for the Solution Selection Matrix
Robert Rhyder, Contractor, GuideWell, Jacksonville, FL, USA
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2:10 PM–2:45 PM; #LSS–163
Overcoming Bias – A Core Skill for Effective Data Collection
Russ R. Aikman, LSS Program Manager, TMAC/The University of Texas at Arlington, Arlington, TX, USA
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LSS TRACK 17
CULTIVATING A CULTURE OF LEAN SIX SIGMA
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Palm Ballroom 5
Track Chair: Bonnie Stone;
RC: Kimberly Watson-Hemphill |
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1:00 PM–1:35 PM; #LSS–171
“The Winds of Change” Sailing Your Project to Success
Jennifer Hooks, Director Performance Improvement, Medical University of South Carolina, Charleston, SC, USA
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1:35 PM–2:10 PM; #LSS–172
Creating a Culture of Excellence to Deliver Value and Achieve Peak Performance
Dr. Read G. Pierce, Vice President, Culture Transformation and Strategy, Institute for Healthcare Excellence, Ponte Vedra Beach, FL, USA
Dr. William J. Maples, President and CEO, Institute for Healthcare Excellence, Ponte Vedra Beach, FL, USA
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2:10 PM–2:45 PM; #LSS–173
Cultivating an Improvement Mindset in the Millennial Generation
Benjamin Hoseus, Sr. Associate, Process Capability Partners, San Antonio, TX, USA
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2:45 PM–3:15 PM; Refreshment Break
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LSS TRACK 18
INCREASING
SUCCESS WITH
LEAN SIX SIGMA |
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Palm Ballroom 3
Track Chair: Mark Cichonski;
RC: Ron Darnell | 3:15 PM–3:50 PM; #LSS–181
Hitting Your Target With Kata Leigh Ann Schildmeier, Founder & President, Park Avenue Solutions, Phoenix, AZ, USA | 3:50 PM–4:25 PM; #LSS–182
Are You in the 80% or 20%? Project Success-Making It Happen Mark Lawrence Cichonski, Executive Director, Tactegra, Concord, NC, USA | 4:25 PM–5:00 PM; #LSS–183
Using Social Responsibility To Improve Your Project's Chance for Success William O. Ingram III, Director of Lean Product Development, Interface, LaGrange, GA, USA |
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LSS TRACK 19
THE LEADERSHIP
OF CHANGE FOR
LEAN SIX SIGMA
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Palm Ballroom 4
Track Chair: Adam Gilley;
RC: Ron Darnell |
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3:15 PM–3:50 PM; #LSS–191
Change Who? The Continuous Improvement of Oneself
Louie Anthony Edwin Hendon III, Senior Continuous Improvement Specialist, Cleveland Clinic - Hillcrest Hospital, Mayfield Heights, OH, USA
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3:50 PM–4:25 PM; #LSS–192
Leader Behaviors for Sustaining Lean Methodologies in Multi-National Companies
Gary Vance, VP of Operations, JBT Corporation, Orlando, FL, USA
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4:25 PM–5:00 PM; #LSS–193
The Leadership of Change - Three Organizational Change Management Lessons Learned
Peter F. Gallagher, Global Head of People Solutions, Proudfoot, London, United Kingdom
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LSS TRACK 20
DIVIDE &
CONQUER WITH
LEAN SIX SIGMA
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Palm Ballroom 5
Track Chair: Korey Zawadzki;
RC: Marco Luzzatti |
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3:15 PM–3:50 PM; #LSS–201
Splitting the DMAIC
Tom Quick, Senior Manager, Ernst & Young, Powell, OH, USA
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3:50 PM–4:25 PM; #LSS–202
Increasing Relevance of Lean in Technology
Reuben Daniel, Senior Manager, Deloitte Consulting, LLP, North Brunswick, NJ, USA
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4:25 PM–5:00 PM; #LSS–203
Saving Time and Money by Adding Value Through Purposeful Knowledge Management
Dr. Cindy Young, Curriculum Developer/Instructor, Leidos, Virginia Beach, VA, USA
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