LSS Track 3
Making Lean Six Sigma Interactive and Fun
1:00 PM–1:35 PM
Session #LSS–031
Lean Innovation Games
Dr. Mariya Breyter, Agile Practice Lead, Goldman Sachs, Morganville, NJ, USA
1:35 PM–2:10 PM
Session #LSS–032
Lean Case Study for Everyone: A Braveheart Adventure
Greg Robertson, Lean Strategy and Implementation Leader, Hallmark, Kansas City, MO, USA
Co-Presenter: Nikki Orrow, Lean Strategy and Implementation Manager, Hallmark, Kansas City, MO, USA
2:10 PM–2:45 PM
Session #LSS–033
“Strive Fore Five”: Change Your Game with Kata
Leigh Ann Schildmeier, President, Park Avenue Solutions, Fishers, IN, USA
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LSS Track 4
Engaging Employees - Millennials & Beyond
1:00 PM–1:35 PM
Session #LSS–041
How to Teach Lean Six Sigma in an Era of Robotics and Millennials
Amit Relia, Senior Director, Business Process Innovation, Intuitive Surgical, Inc., Sunnyvale, CA, USA
1:35 PM–2:10 PM
Session #LSS–042
Endless Journey – From Lean to Leaner
Ming Tian, Director, Design and Property Development, Calgary Board of Education, Calgary, AB, Canada
2:10 PM–2:45 PM
Session #LSS–043
Creating an Improvement Mindset in the Millennial Generation
Benjamin M. Hoseus, Senior Associate, Process Capability Partners, San Antonio, TX, USA
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LSS Track 5
Kick Start Your Lean Six
Sigma Journey
1:00 PM–1:35 PM
Session #LSS–051
Yellow Belt Training on Steroids: Kick Starting Your Lean Six Sigma Program
Richard J. Titus, Principal and Adjunct Faculty, Titus Consulting and Lehigh University, Bethlehem, PA, USA
1:35 PM–2:10 PM
Session #LSS–052
The Secret Weapon of a Lean Six Sigma Corporate Training Program
Clint McCrystal, Training and Development Manager, LeanCor Training and Education, Florence, KY, USA
2:10 PM–2:45 PM
Session #LSS–053
Executing a “Prime” Continuous Improvement Project
Mark Cichonski, Director of Global Program Management, Jeld-Wen, Charlotte, NC, USA
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LSS Track 6
Overcome
the Fear of Lean Six Sigma
3:15 PM–3:50 PM
Session #LSS–061
The Sinking of Titanic from a Quality Perspective
Mark D. Brown, Quality Director, BAE Systems, Pflugerville, TX, USA
3:50 PM–4:25 PM
Session #LSS–062
Turning Mistakes Into Marvels
Jared Evans, Professional Instructor and Lean Process Coach, MasterControl, Salt Lake City, UT, USA
4:25 PM–5:00 PM
Session #LSS–063
Can Project Management Help Improve Lean Six Sigma?
Dr. Brian Galli, Assistant Professor, Long Island University, Huntington Station, NY, USA
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LSS Track 7
Innovative
Lean Six
Sigma Applications
3:15 PM–3:50 PM
Session #LSS–071
Lean Six Sigma Success in Non-Manufacturing Environments
Matt Hansen, Lean Six Sigma Master Black Belt, H&R Block, Lees Summit, MO, USA
3:50 PM–4:25 PM
Session #LSS–072
The USPS Eastern Area’s Metamorphosis of the Lean Six Sigma DMAIC to DMAICI2 Transformation
Bradley L. Golish, Industrial Engineer, LSSMBB, Accenture Federal Systems, Arlington, VA, USA
Co-Presenter: Dennis J. Chakey, LSSMBB, Accenture Federal Services, Arlington, VA, USA
4:25 PM–5:00 PM
Session #LSS–073
Linking Lean Six Sigma and Sustainability
Carol Parks, Director, Lean Six Sigma and Continuous Improvement, Sappi, Boston, MA, USA
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LSS Track 8
Achieve Organizational
Goals through Lean Six Sigma
3:15 PM–3:50 PM
Session #LSS–081
Lean Six Sigma in Action – City of Dallas
Joseph Kunnath, LSS MBB, City of Dallas, Dallas, TX, USA
3:50 PM–4:25 PM
Session #LSS–082
How Visual Management Enables Accountability and Results
George J. Maszle, VP, Business Process Improvement, Air Academy Associates, Webster, NY, USA
Co-Presenter: Richard C. Murrow, Chief Executive Officer, Air Academy Associates, Colorado Springs, CO, USA
4:25 PM–5:00 PM
Session #LSS–083
Achieving Corporate and Professional Goals through Lean Six Sigma
James E. Duarte, Principal, LJDuarte & Associates, LLC, Clermont, FL, USA
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Thursday Morning, March 14, 2019
LSS Track 9
Mindset & Behavior
Modification to Accelerate Transformation
8:00 AM–8:05 AM
Announcements
8:05 AM–8:40 AM
Session #LSS–091
A Next-Generation Methodology to Accelerate & Sustain Behavior Change
Paul Fjelsta, President & Founder, Accomplir, Inc., The Woodlands, TX, USA
8:40 AM–9:15 AM
Session #LSS–092
Leading a Lean Culture: How to Promote and Sustain Across Divisions
Erin King, Corporate Continuous Improvement Manager, Precision Partners Holding Company, Windsor, ON, Canada 9:15 AM–9:50 AM
Session #LSS–093
Transforming Culture with Client Focused Teams
Dodd Starbird, Managing Partner, Implementation Partners, LLC., Alpharetta, GA, USA
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LSS Track 10
Big Data & Lean Six Sigma -
Avoid Analysis Paralysis
8:00 AM–8:05 AM
Announcements
8:05 AM–8:40 AM
Session #LSS–101
Integrated Application of SPM, Minitab & Companion Drive Major Quality Project
Adam Russell, Global Operations MBB, Tate & Lyle, Loudon, TN, USA
8:40 AM–9:15 AM
Session #LSS–102
Driving Business Value with AI, Big Data, and Agile Project Management
Sebastain J. Gould, Big Data Analyst, Arrow Electronics, Inc., Aurora, CO, USA
9:15 AM–9:50 AM
Session #LSS–103
The Application of Machine Learning
Tools on Complex and Big Data Projects
David J. Patrishkoff, President, E3 Extreme Enterprise Efficiency, Orlando, FL, USA
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LSS Track 11
Lean Six Sigma Applications in Healthcare & Medical Devices
8:00 AM–8:05 AM
Announcements
8:05 AM–8:40 AM
Session #LSS–111
Launch a Successful Global OE Program in Medical Device Supply Chain
Stephane Deblock, Director of Global Operational Excellence, Bio-Rad, Rohnert Park, CA, USA
8:40 AM–9:15 AM
Session #LSS–112
Lean Six Sigma Principles Applied to Enterprise Big Data in Healthcare
Gil Marques, Senior VP, Enterprise Operations, HMS, Irving, TX, USA
9:15 AM–9:50 AM
Session #LSS–113
Simplifying Healthcare Standard Work
Nisi Bennett, Executive Producer, Apostrophe Consulting, San Antonio, TX, USA
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LSS Track 12
Road Map for Teams, Organizational Behavior & Leadership
10:15 AM–10:50 AM
Session #LSS–121
Hierarchy vs. Teamwork: Ensuring Your Team Is Set Up for Success
Dr. Cindy Young, Program Manager, Fleet and TYCOM Enterprise Support, McKean Defense, Chesapeake, VA, USA
10:50 AM–11:25 AM
Session #LSS–122
Utilizing Lean Six Sigma for People, Planet and Profit
Tina Agustiady, LSSMBB, Lean Management Consultant, MetLife, Lithia, FL, USA
11:25 AM–12:00 PM
Session #LSS–123
The Human Side of Change Leadership
Susan LaCasse, Chief Leaderscaper, Leaderscapes, LLC., Marine on Saint Croix, MN, USA
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LSS Track 13
Using Agile and Design for
Lean Six Sigma
Projects
10:15 AM–10:50 AM
Session #LSS–131
Design for Lean
Padma Venkatrangan, Program Manager - Delivery Excellence, IBM, Farmers Branch, TX, USA
10:50 AM–11:25 AM
Session #LSS–132
Integrating Agile Methodologies With Lean Six Sigma Through Kaizen Sprint
Gilberto Strafacci, Director, Setec Consulting Group, Sao Paulo, Brazil
11:25 AM–12:00 PM
Session #LSS–133
Agile Process Innovation: Hacking Lean Six Sigma
Jay Arthur, President/Owner, KnowWare International, Denver, CO, USA
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LSS Track 14
Improving Healthcare Work Environment through Lean Six Sigma
10:15 AM–10:50 AM
Session #LSS–141
Improving Customer Experience and Staff Engagement through Lean Thinking
Mohamed Saleh, Director of Operational Excellence, Hartford HealthCare, Vernon, CT, USA
Co-Presenter: Connie Flores, Lean Sensei, Hartford HealthCare, Hartford, CT, USA
10:50 AM–11:25 AM
Session #LSS–142
Human Factors in Error-Proofing Healthcare
Zoran Bojic, Team Leader, Quality Programs, The Hospital for Sick Children, Toronto, ON, Canada
11:25 AM–12:00 PM
Session #LSS–143
Muda Marauders Attack Central Registration
Elisa Torres, Process Improvement Project Manager, BayCare Health System, Clearwater, FL, USA
Co-Presenter: Dr. Muyuan Li, Sr., Health System Engineer, BayCare Health System, Clearwater, FL, USA
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Thursday Afternoon, March 14, 2019
LSS Track 15
Thinking Outside the Box for Breakthrough Performance with Lean Six Sigma
1:00 PM–1:35 PM
Session #LSS–151
Control Charts as a Transformational Quality Tool for a State Agency
Harsh Zadoo, Operational Excellence Consultant, Texas Department of Transportation, Austin, TX, USA
1:35 PM–2:10 PM
Session #LSS–152
Lean Sigma Drones and Virtual Reality for Continuous Improvement
Thomas Jay Van Eimeren, Global Continuous Process Improvement Manager, Arrow Electronics, Inc., Mesa, AZ, USA
2:10 PM–2:45 PM
Session #LSS–153
Lean Six Sigma Performance Metrics
Michael D. Ford, Principal, TQM Works Consulting, Port Crane, NY, USA
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LSS Track 16
Lean Six Sigma Training and Coaching –
How to Get the Best Team
1:00 PM–1:35 PM
Session #LSS–161
Coaching for Success Within Lean Six Sigma
Korey Zawadzki, Senior Partner, VP Operational Excellence and Business Development, Competitive Solutions, Inc., Goldsboro, NC, USA
1:35 PM–2:10 PM
Session #LSS–162
Lean Applied to Your Organization’s Training Certification
Mark Adams, Director Engineering Services, Flex Ltd., Louisville, KY, USA
2:10 PM–2:45 PM
Session #LSS–163
Coaching the Lean Mindset in Service
D.J. Duarte, Owner & Co-Founder, Makoto Flow Ltd, Iwakuni, Yamaguchi, Japan
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LSS Track 17
Lean Six Sigma Best Practices & Case Studies in Healthcare & Beyond
1:00 PM–1:35 PM
Session #LSS–171
Applying LSS to Reduce the Insulin Waste in THR Arlington Memorial Hospital
Toya Thompson, Clinical Pharmacist, THR Arlington Memorial Hospital, Arlington, TX, USA
Co-Presenter: Dr. Diana L. Martinez, Business Management Consultant, The University of Texas at Arlington, Arlington, TX, USA
1:35 PM–2:10 PM
Session #LSS–172
Transforming the Delivery of Care Within Outpatient Clinical Setting
Neal R. Wendt, Fellow, Lean Healthcare, and Co-Founder & COO, American Epilepsy Institute, Austin, TX, USA
2:10 PM–2:45 PM
Session #LSS–173
Best Practices in Lean Six Sigma – Highlights from the Benchmarking Study
Kimberly Watson-Hemphill, President, Firefly Consulting, Austin, TX, USA
Co-Presenter: Kristine Bradley, Principal, Firefly Consulting, Austin, TX, USA
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LSS Track 18
Lean Manufacturing Best Practices & Case Studies
3:15 PM–3:50 PM
Session #LSS–181
Lean Standard Work, a Concept for Every Environment?
Ricky Banks, Lean Deployment Manager, USG, Scottsboro, AL, USA
3:50 PM–4:25 PM
Session #LSS–182
Recycling Polyethylene Process Focused on Lean Manufacturing Standard Work
Luis C. Gomez, VP Operations, Termoencogibles, Antiguo Cuscatlán, La Libertad, El Salvador
4:25 PM–5:00 PM
Session #LSS–183
Why Shingo? Principles of the Missing Basics
Larry Anderson, President, ResourceSyncing, Plano, TX, USA
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LSS Track 19
Tips for Challenging Applications of Lean Six Sigma
3:15 PM–3:50 PM
Session #LSS–191
Assessing Process Capability When the Data are Non-normal
Dr. Scott Kowalski, Senior Technical Trainer, Minitab, Inc., Sanford, FL, USA
3:50 PM–4:25 PM
Session #LSS–192
Surviving and Thriving: A DMAIC Case Study in Process Improvement
Michael P. Jarosh, Process Engineer, Quadrant Engineering Plastic Products, Scranton, PA, USA
4:25 PM–5:00 PM
Session #LSS–193
Ten Best Practices for Driving Continuous Improvement With Customer Surveys
John Goodman, CCMC, Bethesda, MD, USA
Co-Presenter: Vicki Soulimiotis, Senior Manager Customer Experience and Insights, Chick-Fil-A, Atlanta, GA, USA
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