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Wednesday Morning, March 13, 2019

CONFERENCE AT-A-GLANCE

Speakers’ Meeting
Tuesday, March 12, 2019; 6 PM-7 PM; Regency Ballroom East 3

LSS Track 1 - Keynote
Achieve Personal & Professional Goals Through Lean Six Sigma

Regency Ballroom West
Track Chair: Joel Smith
Coordinator: Tommy Van Eimeren

8:00 AM–8:10 AM; Opening Remarks
Joel Smith, Chair, 2019 Lean Six Sigma World Conference

8:10 AM–8:45 AM; Session #LSS–011
Racing with Blind Spots
Mike Mooney, Reputation Catalyst, Brand Accelerator, Sports Engagement Expert, Author, Speaker, Crisis Management, NASCAR, Charlotte, NC, USA

8:45 AM–9:20 AM; Session #LSS–012
Improving Multiple Processes Simultaneously
Peter Gaa, Principal Director, Accenture, Boerne, TX, USA

9:20 AM–9:55 AM; Session #LSS–013
Transformational Leadership and Lean Strategy
Sean Nobari, Product Introduction Program Manager, Rolls-Royce Corporation, Indianapolis, IN, USA

9:55 AM–10:15 AM; Refreshment Break

LSS Track 2 - Keynote
Enterprise
Level
Lean Six Sigma

Regency Ballroom West
Track Chair: Korey Zawadzki
Coordinator: Michael Ford

10:15 AM–10:50 AM; Session #LSS–021
A Brief History of Beers, Bells, and Bytes
Joel Smith, Director of Continuous Improvement, Keurig Dr Pepper, Inc., Plano, TX, USA

10:50 AM–11:25 AM; Session #LSS–022
Achieving Quality in the Gaps: Birth of Robust Third Party Logistic (3PL) Company
Clint Lancaster, Senior Engineer, Plant Quality, Harley-Davidson Motor Company, Kansas City, MO, USA

11:25 AM–12:00 PM; Session #LSS–023
Panel Discussion
Best Practices in Lean Six Sigma Deployment

Panel Moderators
Kimberly Watson-Hemphill, President, Firefly Consulting, Austin, TX, USA
Joel Smith, Director of Continuous Improvement, Keurig Dr Pepper, Inc., Plano, TX, USA

Panel Members
Kenneth R. Banas, Vice-President, Global Supply Chain, USG, Chicago, IL, USA
Doug Drolett,
Director of North American Business Excellence, Essilor Luxottica, Houston, TX, USA
Barry Gasaway, Vice-President, Lean Six Sigma, Transplace, Fayetteville, AR, USA
Kathy Weitmann, Vice-President, Operational Excellence, Dean Foods, Dallas, TX, USA

12:00 PM–1:00 PM; Lunch Break

REGISTER NOW
Download a copy of the Conference Brochure Please select the relevant Registrant Type from: a) Conference & Workshops; b) Exhibits & Sponsorship; c) Speakers & Co-Speakers

SPEAKERS' CORNER
Submit your PowerPoint by
January 31, 2019
Speakers’ Orientation Meeting:
Tuesday, March 12, 2019,
6 PM-7 PM

Please download the Speaker Instructions here

Conference Chair's Message 

Joel Smith

This year’s conference is focused on making sure we are “continuing” our journey as practitioners. Whatever your level of experience, you will learn new concepts, new perspectives and network with the best in the industry.

read more

Wednesday Afternoon, March 13, 2019

LSS Track 3
Making Lean Six Sigma Interactive and Fun

Regency Ballroom 5 & 6
Track Chair: Michael Ford
Coordinator: Dennis Deas

1:00 PM–1:35 PM; Session #LSS–031
Lean Innovation Games
Dr. Mariya Breyter, Agile Practice Lead, Goldman Sachs, Morganville, NJ, USA

1:35 PM–2:10 PM; Session #LSS–032
Lean Case Study for Everyone: A Braveheart Adventure
Greg Robertson, Lean Strategy and Implementation Leader, Hallmark, Kansas City, MO, USA
Co-Speaker: Nikki Morrow, Lean Strategy and Implementation Manager, Hallmark, Kansas City, MO, USA

2:10 PM–2:45 PM; Session #LSS–033
“Strive Fore Five”: Change Your Game with Kata
Leigh Ann Schildmeier, President, Park Avenue Solutions, Fishers, IN, USA

2:45 PM–3:15 PM; Refreshment Break

LSS Track 4
Engaging Employees - Millennials & Beyond

Regency Ballroom 4
Track Chair: Adam Gilley
Coordinator: Bryan Collins

1:00 PM–1:35 PM; Session #LSS–041
How to Teach Lean Six Sigma in an Era of Robotics and Millennials
Amit Relia,
Senior Director, Business Process Innovation, Intuitive, Inc., Sunnyvale, CA, USA

1:35 PM–2:10 PM; Session #LSS–042
Endless Journey – From Lean to Leaner
Ming Tian,
Director, Design and Property Development, Calgary Board of Education, Calgary, AB, Canada

2:10 PM–2:45 PM; Session #LSS–043
Creating an Improvement Mindset in the Millennial Generation
Benjamin M. Hoseus,
Senior Associate, Process Capability Partners, San Antonio, TX, USA

2:45 PM–3:15 PM; Refreshment Break

LSS Track 5
Kick Start Your Lean Six
Sigma Journey

Regency Ballroom East 3
Track Chair: Peter Gaa
Coordinator: Kimberly Watson-Hemphill

1:00 PM–1:35 PM; Session #LSS–051
Yellow Belt Training on Steroids: Kick Starting Your Lean Six Sigma Program
Richard J. Titus, Ph.D., 
Principal and Adjunct Faculty, Titus Consulting and Lehigh University, Bethlehem, PA, USA

1:35 PM–2:10 PM; Session #LSS–052
The Secret Weapon of a Lean Six Sigma Corporate Training Program
Clint McCrystal,
Training and Development Manager, LeanCor Training and Education, Florence, KY, USA

2:10 PM–2:45 PM; Session #LSS–053
Executing a “Prime” Continuous Improvement Project
Mark Cichonski, Director of Global Program Management, 
Jeld-Wen, Charlotte, NC, USA

2:45 PM–3:15 PM; Refreshment Break

LSS Track 6
Overcome
the Fear of Lean Six Sigma

Regency Ballroom East 3
Track Chair: Mariya Breyter
Coordinator: Adam Gilley

3:15 PM–3:50 PM; Session #LSS–061
The Sinking of Titanic from a Quality Perspective
Mark D. Brown, Director of Quality, Elbit Systems America, Pflugerville, TX, USA

3:50 PM–4:25 PM; Session #LSS–062
Turning Mistakes Into Marvels
Jared Evans, Professional Instructor and Lean Process Coach, MasterControl, Salt Lake City, UT, USA

4:25 PM–5:00 PM; Session #LSS–063
Understanding How Production and Integrative Improvement Systems Provide Enduring and Sustainable Results
Glenn Leask, CEO and President, Competitive Capabilities International, Irvine, CA, USA
Co-Speaker:  Elieantoine (Tony) RiachiExecutive Leader, PM, Senior Consultant, Competitive Capabilities International, Irvine, CA, USA


LSS Track 7
Innovative
Lean Six
Sigma Applications

Regency Ballroom 4
Track Chair: Relia Amit
Coordinator: Einas Batarseh

3:15 PM–3:50 PM; Session #LSS–071
The USPS Eastern Area’s Metamorphosis of the Lean Six Sigma DMAIC to DMAICI2 Transformation
Bradley L. Golish
, Industrial Engineer, LSSMBB, Accenture Federal Systems, Arlington, VA, USA
Co-Speaker: Dennis J. ChakeyLSSMBB, Accenture Federal Services, Arlington, VA, USA

3:50 PM–4:25 PM; Session #LSS–072
Linking Lean Six Sigma and Sustainability
Carol Parks,
 Director, Lean Six Sigma and Continuous Improvement, Sappi, Boston, MA, USA

4:25 PM–5:00 PM; Session #LSS–073
Best Practices in Lean Six Sigma – Highlights from the Benchmarking Study
Kimberly Watson-Hemphill, President, Firefly Consulting, Austin, TX, USA
Co-Speaker: Kristine Bradley, Principal, Firefly Consulting, Austin, TX, USA

LSS Track 8
Achieve Organizational
Goals through Lean Six Sigma

Regency Ballroom 5 & 6

Track Chair: Mark Cichonski
Coordinator: Tommy Van Eimeren

3:15 PM–3:50 PM; Session #LSS–081
Lean Six Sigma in Action – City of Dallas
Joseph Kunnath,
LSS MBB, City of Dallas, Dallas, TX, USA

3:50 PM–4:25 PM; Session #LSS–082
Achieving Corporate and Professional Goals through Lean Six Sigma
James E. Duarte, Principal, LJDuarte & Associates, LLC, Clermont, FL, USA

Thursday Morning, March 14, 2019

LSS Track 9
Mindset & Behavior
Modification to Accelerate Transformation

Regency Ballroom 5 & 6
Track Chair: Bryan Collins
Coordinator: Korey Zawadzki

8:00 AM–8:05 AM; Announcements

8:05 AM–8:40 AM; Session #LSS–091
A Next-Generation Methodology to Accelerate & Sustain Behavior Change
Paul Fjelsta, President & Founder, Accomplir, Inc., The Woodlands, TX, USA

8:40 AM–9:15 AM; Session #LSS–092
Leading a Lean Culture: How to Promote and Sustain Across Divisions
Erin King, Corporate Continuous Improvement Manager, Precision Partners Holding Company, 
Windsor, ON, Canada

9:15 AM–9:50 AM; Session #LSS–093
Transforming Culture with Client Focused Teams
Dodd Starbird, Managing Partner, Implementation Partners, LLC., Alpharetta, GA, USA

9:50 AM–10:15 AM; Refreshment Break

LSS Track 10
Big Data & Lean Six Sigma -
Avoid Analysis Paralysis

Regency Ballroom 4
Track Chair: Marco Luzzatti
Coordinator: Jim Duarte

8:00 AM–8:05 AM; Announcements

8:05 AM–8:40 AM; Session #LSS–101
Augmenting Your Analytics Toolkit for the Digital Age
Cheryl Pammer, Sr. Advisory User Experience Designer/Technical Trainer, Minitab, San Diego, CA, USA

8:40 AM–9:15 AM; Session #LSS–102
Driving Business Value with AI, Big Data, and Agile Project Management
Sebastain J. Gould
, Big Data Analyst, Arrow Electronics, Inc., Aurora, CO, USA

9:15 AM–9:50 AM; Session #LSS–103
The Application of Machine Learning
Tools on Complex and Big Data Projects

David J. Patrishkoff
, President, E3 Extreme Enterprise Efficiency, Orlando, FL, USA

9:50 AM–10:15 AM; Refreshment Break

LSS Track 11
Lean Six Sigma Applications in Healthcare & Medical Devices

Regency Ballroom East 3
Track Chair: Michael Ford
Coordinator: TBD

8:00 AM–8:05 AM; Announcements

8:05 AM–8:40 AM; Session #LSS–111
Lean Six Sigma Principles Applied to Enterprise Big Data in Healthcare
Gil Marques, Senior VP, Enterprise Operations, HMS, Irving, TX, USA

8:40 AM–9:15 AM; Session #LSS–112
Simplifying Healthcare Standard Work
Nisi Bennett, Executive Producer, Apostrophe Consulting, San Antonio, TX, USA

9:15 AM–9:50 AM; Session #LSS–113
Transforming the Delivery of Care Within Outpatient Clinical Setting
Neal R. Wendt, Fellow, Lean Healthcare, and Co-Founder & COO, American Epilepsy Institute, Austin, TX, USA

9:50 AM–10:15 AM; Refreshment Break

LSS Track 12
Road Map for Teams, Organizational Behavior & Leadership

Regency Ballroom 5 & 6
Track Chair: Adam Gilley
Coordinator: Dennis Deas

10:15 AM–10:50 AM; Session #LSS–121
Hierarchy vs. Teamwork: Ensuring Your Team Is Set Up for Success
Dr. Cindy Young,
Program Manager, Fleet and TYCOM Enterprise Support, McKean Defense, Chesapeake, VA, USA

10:50 AM–11:25 AM; Session #LSS–122
Utilizing Lean Six Sigma for People, Planet, and Profit
Tina Agustiady,
LSSMBB, Lean Management Consultant, MetLife, Tampa, FL, USA
Co-Speaker: Andrea Hoffmeier, Co-Founder SHERPA Sustainability Institute, Durango, CO, USA

11:25 AM–12:00 PM; Session #LSS–123
The Human Side of Change Leadership
Susan LaCasse,
Chief Leaderscaper, Leaderscapes, LLC., Marine on Saint Croix, MN, USA

12:00 PM-1:00 PM; Lunch Break

LSS Track 13
Using Agile and Design for
Lean Six Sigma
Projects

Regency Ballroom 4
Track Chair: Tommy Van Eimeren
Coordinator: Batarseh Einas

10:15 AM–10:50 AM; Session #LSS–131
Design for Lean
Padma Venkatrangan,
Program Manager - Delivery Excellence, IBM, Farmers Branch, TX, USA

10:50 AM–11:25 AM; Session #LSS–132
Agile Process Innovation: Hacking Lean Six Sigma
Jay Arthur, President/Owner, KnowWare International, Denver, CO, USA

11:25 AM–12:00 PM; Session #LSS–133
Lean Six Sigma at the Crossroad of Technology Adoption and Practitioner Wellness
Madhura Chandak Bajaj, Executive Director of Clinical Integration, JPS Health Network, Fort Worth, TX, USA

12:00 PM-1:00 PM; Lunch Break

LSS Track 14
Improving Healthcare Work Environment through Lean Six Sigma

Regency Ballroom East 3
Track Chair: Erin King
Coordinator: Michael Ford

10:15 AM–10:50 AM; Session #LSS–141
Improving Customer Experience and Staff Engagement through Lean Thinking
Mohamed Saleh,
Director of Operational Excellence, Hartford HealthCare Corporation, Vernon, CT, USA
Co-Speaker: Todd Osowski, Lean Sensei, Hartford HealthCare Corporation, Hartford, CT, USA

10:50 AM–11:25 AM; Session #LSS–142
Human Factors in Error-Proofing Healthcare
Zoran Bojic,
Team Leader, Quality Programs, The Hospital for Sick Children, Toronto, ON, Canada

11:25 AM–12:00 PM; Session #LSS–143
Muda Marauders Attack Central Registration
Elisa Torres,
Process Improvement Project Manager, BayCare Health System, Clearwater, FL, USA
Co-Speaker: Dr. Muyuan Li, Sr. Health System Engineer, BayCare Health System, Clearwater, FL, USA

12:00 PM-1:00 PM; Lunch Break

Thursday Afternoon, March 14, 2019

LSS Track 15
Thinking Outside the Box for Breakthrough Performance with Lean Six Sigma

Regency Ballroom 4
Track Chair: Kimberly Watson-Hemphill
Coordinator: Adam Gilley

1:00 PM–1:35 PM; Session #LSS–151
Control Charts as a Transformational Quality Tool for a State Agency
Harsh Zadoo,
Operational Excellence Consultant, Texas Department of Transportation, Austin, TX, USA

1:35 PM–2:10 PM; Session #LSS–152
Lean Sigma Drones and Virtual Reality for Continuous Improvement
Thomas Jay Van Eimeren,
Global Continuous Process Improvement Manager, Arrow Electronics, Inc., Mesa, AZ, USA

2:10 PM–2:45 PM; Session #LSS–153
Lean Six Sigma Performance Metrics
Michael D. Ford,
Principal, TQM Works Consulting, Port Crane, NY, USA

2:45 PM–3:15 PM; Refreshment Break

LSS Track 16
Lean Six Sigma Training and Coaching – How to Get the Best Team

Regency Ballroom 5 & 6
Track Chair: Scott Kowalski
Coordinator: TBD

1:00 PM–1:35 PM; Session #LSS–161
Coaching for Success Within Lean Six Sigma
Korey Zawadzki,
Sr. Partner, VP Operational Excellence and Business Development, Competitive Solutions, Inc., Goldsboro, NC, USA

1:35 PM–2:10 PM; Session #LSS–162
Lean Applied to Your Organization’s Training Certification
Mark Adams,
Director Engineering Services, Flex Ltd., Louisville, KY, USA

2:10 PM–2:45 PM; Session #LSS–163
Coaching the Lean Mindset in Service
D.J. Duarte
, Owner & Co-Founder, Makoto Flow Ltd, Iwakuni, Yamaguchi, Japan

2:45 PM–3:15 PM; Refreshment Break

LSS Track 17
Tips for Challenging Applications of Lean Six Sigma

Regency Ballroom 4
Track Chair: Neal Wendt
Coordinator: Jim Duarte

3:15 PM–3:50 PM; Session #LSS–171
Assessing Process Capability When the Data are Non-Normal
Dr. Scott Kowalski,
Senior Technical Trainer, Minitab, Inc., Sanford, FL, USA

3:50 PM–4:25 PM; Session #LSS–172
Surviving and Thriving: A DMAIC Case Study in Process Improvement
Michael P. Jarosh,
Process Engineer, Quadrant Engineering Plastic Products, Scranton, PA, USA

4:25 PM–5:00 PM; Session #LSS–173
Ten Best Practices for Driving Continuous Improvement With Customer Surveys
John Goodman,
CCMC, Bethesda, MD, USA

Co-Speaker: Vicki Soulimiotis, Senior Manager Customer Experience and Insights, Chick-Fil-A, Atlanta, GA, USA

LSS Track 18
Lean Manufacturing Best Practices & Case Studies

Regency Ballroom 5 & 6
Track Chair: Jeff Johnson
Coordinator: Bryan Collins

3:15 PM–3:50 PM; Session #LSS–181
Lean Standard Work, a Concept for Every Environment?
Ricky Banks,
Lean Deployment Manager, USG Corporation, Scottsboro, AL, USA

3:50 PM–4:25 PM; Session #LSS–182
Lean Transformation Journey: Polyethylene Recycling Standard Work
Luis C. Gomez, VP Operations, Termoencogibles, Antiguo Cuscatlan, La Libertad, El Salvador
Co-Spaker: Melania Parada, Lean Six Sigma Manager, Termoencogibles S.A. de C.V. Antiguo Cuscatlán, El Salvador

4:25 PM–5:00 PM; Session #LSS–183
Why Shingo? Principles of the Missing Basics
Larry Anderson,
President, ResourceSyncing, Plano, TX, USA

WORKSHOPS

Pre-Conference Workshop
Tuesday, March 12, 2019 

Workshop
Lean Six Sigma
Yellow Belt 

Certification Workshop

8 AM–4 PM; 0.7 CEU
Tina Agustiady, LSSMBB, Lean Management Consultant, MetLife, Tampa, FL, USA
Jeffrey Johnson, Director Process Improvement, USG Corporation, Chicago, IL, USA

Post-Conference Workshop
Friday, March 15, 2019

8 AM–4 PM; 0.7 CEU
Room: Nueces

Thomas Jay Van Eimeren, Global Continuous Process Improvement Manager, Arrow Electronics, Inc., Mesa, AZ, USA