Menu
Log in
  • LSS World

Lean Six Sigma World Conference: 
March 24-25, 2021

Lean Six Sigma Exhibits: 
March 24-25, 2021

Lean Six Sigma Yellow Belt Workshop:
March 23, 2021

We hope you are doing well and remain safe during these truly historic times! Due to ongoing concerns about Covid-19, the Lean Six Sigma World conference will be held entirely as a virtual event. 

The conference will feature the best line-up of speakers, Virtual Exhibits, Networking sessions, and Happy Hours! Technical sessions will be presented live, and will also be available post conference for viewing at your leisure. There will be plenty of time to ask questions and to interact with the speakers, exhibitors and other attendees. 

ATTENDEES' CORNER
Please click here for further information


The entire event will be held virtually on Zoom platform. So, if you have made any hotel reservations, please cancel your reservation in a timely manner.

The latest conference agenda is posted on the home page of each conference. Please check the websites regularly for any updates.

All attendees will receive login information and links prior to the conference.

Please note that there will be no refunds for the 2020 conference. Your registration fee has been applied to the 2021 event.

SPEAKERS' CORNER
Please click here for further information

Speakers who were scheduled for the 2020 Conference are automatically accepted for the 2021 program. If there are changes to your abstract, biography, and/or PowerPoint, please send the updated files to: papers@aqi.org.

When emailing your update, file size is maximum 10 MB, and varies depending on your email service provider. We recommend using Hightail for files between 10 and 100 MB.

Please use the following link/feedback form to confirm your participation and for any questions, or comments about your participation.

Speaker Google Form

EXHIBITORS' CORNER
Please click here for further information

Exhibitors will enjoy networking opportunities with qualified delegates, making it the perfect platform to launch a new products, collect feedback, and generate new leads. Exhibitors are expected to submit the Exhibitor Google Form with following information by February 15, 2021, 

Exhibitor Information 
1. URL: Please provide the URL for your company website.
2. Representative: Contact name and email address.
3. Company Description: Up to 250 words
4. Social Media Links (Facebook, Twitter, LinkedIn, etc.
5. Products & Services: Virtual Exhibit Booth Content

Exhibitor Uploads – Please email to exhibits@aqi.org
1. Logo: High resolution, in full color, height or width up to 2,000 pixels each, 600+ dpi/inch resolution. The file size should be less than 2 MB. Only JPEG or PNG are acceptable.
2. Conference Ad: 8 ½ x 11 as PDF,  up to 5 MB


CONFERENCE AT-A-GLANCE
Preliminary 2021 Schedule Program 

All times are in Eastern Standard Time (EST)

PRE-CONFERENCE WORKSHOP
TUESDAY 
- MARCH 23, 2021

Lean Six Sigma Yellow Belt Workshop

8:00 AM - 4:00 PM EST; #LSS–WS
Don Johnston, Vice President, Roxtar Consulting, Inc.,
Titusville, FL, USA
Bonnie K. Stone, Industrial Engineer, a.i. solutions,
Kennedy Space Center, FL, USA

Virtual Speakers’ Orientation Meeting
6 PM–7 PM EST

WEDNESDAY MORNING - MARCH 24, 2021

LSS TRACK 1
KEYNOTE - LEAN SIX SIGMA, TECHNOLOGY, AND HUMAN BEHAVIOR

Track Chair: Korey Zawadzki; RC: Jeff Johnson

8:00 AM–8:10 AM EST
Opening Remarks
Korey Zawadzki, Chair, 2021 Lean Six Sigma World Conference

8:10 AM–9:00 AM EST; #LSS–011
How to be Happier at Work – Covid-19, Day 9999
Dr. Adam Stoehr, VP, Education and Research, Excellence Canada, Toronto, Canada

9:00 AM–9:45 AM EST; #LSS–012

Lifelong Lean Lessons Learned Long Ago
Michael Ford, Principal, TQM Works Consulting, Port Crane, NY, USA

9:45 AM–10:15 AM EST; Refreshment Break

LSS TRACK 2
KEYNOTE - MAKE THE MOST OF LEAN SIX SIGMA AT THE MICRO AND MACRO LEVELS

Track Chair: Jeff Johnson; RC: Bonnie Stone

10:15 AM–10:50 AM EST; #LSS–021
Lean Six Sigma in a Technologically Advancing World
Don Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA

10:50 AM–11:25 AM EST; #LSS–022

Are You Flying Under the Radar?
Korey Zawadzki, Sr Partner, VP Operational Excellence and Business Development, Competitive Solutions, Inc.,  Raleigh, NC, USA

11:25 AM–12:00 PM EST; #LSS–023

Operational Excellence and COVID-19 - Insights from a Benchmarking Study
Kimberly Watson-Hemphill, President, Firefly Consulting, Austin TX, USA

12:00 PM–1:00 PM EST; Lunch Break

WEDNESDAY AFTERNOON - MARCH 24, 2021

 LSS TRACK 3
INDUSTRY 4.0 
MEETS
LEAN SIX SIGMA

Track Chair: Adam Gilley;
RC: TBD

1:00 PM–1:35 PM EST; #LSS–031
"Continuously Improve to Continuously Innovate" Using Simple & Scientific Problem Solving Framework (SSPSF)

Phaniendra Somraj, Lean Six Sigma Master Black Belt, OPEX Leader, Philips Respironics, San Diego, CA, USA

1:35 PM–2:10 PM EST; #LSS–032
Machine Learning: A Primer and a Manufacturing Application

Dr. Richard Titus Jr., Adjunct Faculty and Principal, Lehigh University and Titus Consulting, Bethlehem, PA, USA

2:10 PM–2:45 PM EST; #LSS–033
How the Six Sigma Belts Improve the Robotic Process Automation

Constantin Stan, CEO, ENVISO, Bucharest, Romania
Alexandra Niculae, Training Director, ENVISO, Bucharest, Romania


LSS TRACK 4
CONTINUALLY IMPROVING YOUR LEAN SIX SIGMA PROGRAM

Track Chair: Russ Aikman;
RC: Jim Duarte

1:00 PM–1:35 PM EST; #LSS–041
Continually Improving Your Lean Six Sigma Program – NASA Style

Peggy Lynn Raines, Lean Six Sigma Program Manager, NASA Glenn Research Center, Cleveland, OH, USA
Mark Adrian, President and Chief Executive Officer, Adrian Technologies, Inc., Tanner, AL, USA

1:35 PM–2:10 PM EST; #LSS–042
How to Get Over 90% Lean & Six Sigma Certification Rates!

Angel Rivera, Director Continuous Improvement, Johnson & Johnson, Miami, FL, USA

2:10 PM–2:45 PM EST; #LSS–043
Managing WIP Limits With Objectives and Key Results

Dr. Mariya Breyter, VP of Product, Goldman Sachs, New York, NY, USA


 LSS TRACK 5
LEAN SIX SIGMA EMBRACES DESIGN
THINKING

Track Chair: Bonnie Stone;
RC: Kimberly Watson-Hemphill

1:00 PM–1:35 PM EST; #LSS–051

Building a Culture of Design and Innovation: Innovate or Perish!

Cynthia Van Den Berge, Corporate Quality Advisor, FedEx, Cordova, TN, USA

1:35 PM–2:10 PM EST; #LSS–052
Integrating Design Thinking and Lean Six Sigma: A Case Study

Brandon Bieser, Strategic Initiatives Leader-Operational Excellence, Edward Jones, Saint Louis, MO, USA 

2:10 PM–2:45 PM EST; #LSS–053

Impact of Bias on Problem Solving and Improvement
Marco Luzzatti, Trainer, Greenville Technical College, Greenville, SC, USA


2:45 PM–3:15 PM EST Refreshment Break

LSS TRACK 6
DEPLOYING ARTIFICIAL INTELLIGENCE WITHIN LEAN SIX SIGMA

Track Chair: Adam Gilley; 
RC: Marco Luzzatti

3:15 PM–3:50 PM EST; #LSS–061
Artificial Intelligence: Transforming Human & Machine Collaboration

Adam Gilley, Financial Consultant, Intuit, Orlando, FL, USA

3:50 PM–4:25 PM EST; #LSS–062

Deploying Artificial Intelligence to Revitalize Lean Six Sigma Deployments

Michael L. George, Sr., CEO, AI Technologies, The Colony, TX, USA

4:25 PM–5:00 PM EST; #LSS–063
Lean and AI Working Hand in Hand in Manufacturing

Patrick Durcinka, Director of Continuous Improvement, Kessington Aerospace, Elkhart, IN, USA

LSS TRACK 7
UNCOVERING HIDDEN LEAN SIX SIGMA OPPORTUNITIES

Track Chair: Don Johnston;
RC: Michael Ford

3:15 PM–3:50 PM EST; #LSS–071 
Process Mining for a Digitally Transformed World
Dr. Steven Remsen, Manager, Intel Corporation, Hillsboro, OR, USA

3:50 PM–4:25 PM EST; #LSS–072

Shark Tank - Taking the "Bite" Out of Project Idea Generation

David Harry, PMP, CSSBB, LBC, Black Belt Trainer, Process Whisperer Consultant, LLC, Greeneville, TN, USA



LSS TRACK 8
JUST 
DO 
LSS BETTER!

Track Chair: Kristine Bradley; 
RC: Korey Zawadzki

3:15 PM–3:50 PM EST; #LSS–081
Short Cutting CI = Failure

Mike Kelemen, CI System Manager, BAE Systems, York, PA, USA

3:50 PM–4:25 PM EST; #LSS–082
Effective and Efficient Problem Solving and Causal Attribution

David Auda, Reliability & Safety Engineer, Volvo/Mack Truck, Greensboro, NC, USA

4:25 PM–5:00 PM EST; #LSS–083
The Kaizen Event is Over - Now What?

Erin King, Corporate Continuous Improvement Manager, Precision Partners Holding Company, Amherstburg, Ontario, Canada

THURSDAY MORNING - MARCH 25, 2021

LSS TRACK 9
LEAN SIX SIGMA FOR BETTER DATA SECURITY & CUSTOMER EXPERIENCE

Track Chair: Russ Aikman;
RC: Kristine Bradley

8:00 AM–8:40 AM EST; #LSS–091
Lean Six Sigma Strategies in Cyber Security

Scott M. Jauman, Master Black Belt, Lean Six Sigma, Target Corporation, Brooklyn Park, MN, USA

8:40 AM–9:15 AM EST; #LSS–092
Impactful Voice of the Customer Process For a Compelling Business Case

John Goodman, Vice Chairman, Customer Care Measurement & Consulting, Alexandria, VA, USA

9:15 AM–9:50 AM EST; #LSS–093
Combating Cyber Crime: Implementing a Successful Cyber Management System

Satya Kudapa, Business Management Consultant/ LSS Master Black Belt, TMAC University of Texas at Arlington, TX, USA



LSS TRACK 10
POWERHOUSE COACHING 
TIPS FOR
LEAN SIX SIGMA

Track Chair: Ron Darnell;
RC: Jeff Johnson

8:00 AM–8:40 AM EST; #LSS–101
Becoming a Coaching Powerhouse!

Ron Darnell, 8D Implementation Manager, Siemens Gamesa Renewable Energy, Orlando, FL, USA

8:40 AM–9:15 AM EST; #LSS–102
Coaching the Lean Mindset in Service

Dieter Joseph Duarte, Owner & Founder, Makoto Flow, Ltd., Lwakuni-shi, Japan



LSS TRACK 11
A NEW ANGLE 
FOR PROBLEM 
SOLVING
IN LEAN SIX SIGMA

Track Chair: Michael Ford;
RC: Mark Cichonski

8:00 AM–8:40 AM EST; #LSS–111

 I Brought Plenty of Pink Post-It Notes: Lessons Learned From Facilitating Kaizen Events
Tom Lease, Staff Chief Engineer, Northrop Grumman, Linthicum, MD, USA

8:40 AM–9:15 AM EST; #LSS–112
Point of Cause: The Step Before Root Cause

Gregory Warren Robertson, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA

Nikki Morrow, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA

9:15 AM–9:50 AM EST; #LSS–113
How One Marshmallow Can Change the Way You Think About Problem Solving

Patrick Adams, CEO/Executive Lean Coach, Patrick Adams Consulting Services, Allendale, MI, USA

9:50 AM–10:15 AM EST; Refreshment Break

LSS TRACK 12
INTEGRATING
LEAN SIX SIGMA
WITH BIG DATA

Track Chair: James Duarte;
RC: Adam Gilley

10:15 AM–10:50 AM EST; #LSS–121
Quantum Computing Will Blow Up the Operational Excellence World

Don C. Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA

10:50 AM–11:25 AM EST; #LSS–122
Data Science for Six Sigma Professionals

James E. Duarte, Principal, LJDUARTE & Associates, LLC, Clermont, FL, USA

11:25 AM–12:00 PM EST; #LSS–123
Easing into Big Data: From Logistic Regression to Cart

Kristine Nissen Bradley, Principal, Firefly Consulting, Austin, TX, USA

LSS TRACK 13
LEAN
SIX SIGMA FOR
HEALTHCARE

Track Chair: Michael Ford;
RC: Mark Cichonski

10:15 AM–10:50 AM EST; #LSS–131
Keeping Children’s Hearts Precious: Providing Exceptional Care While Fighting Infections

Jamie MacLaren, Continuous Improvement Engineer, Michigan Medicine, Ann Arbor, MI, USA

Mandy McKay, Project Manager, Michigan Medicine, Ann Arbor, MI, USA

10:50 AM–11:00 AM EST
Extended Q&A for Lean in Healthcare

11:00 AM–11:35 AM EST; #LSS–132
Bundles of CABG: Preparing Cardiac Surgery for Value Based Pay

Melina Darby, Senior Project Manager, Michigan Medicine, Ann Arbor, MI, USA

Jamie MacLaren, Continuous Improvement Engineer, Michigan Medicine, Ann Arbor, MI, USA

12:00 PM–1:00 PM EST; Lunch Break

THURSDAY AFTERNOON - MARCH 25, 2021

LSS TRACK 14
CASE STUDIES 
THAT WILL 
FLOOR YOU!

Track Chair: Jim Duarte;
RC: Ron Darnell

1:00 PM–1:35 PM EST; #LSS–141
Six Sigma for Operating Profit Maximization in Ship Assist at the West Coast of USA

Dr. Ernesto Garcia, Director, Crowley Maritime, Jacksonville, FL, USA

1:35 PM–2:10 PM EST; #LSS–142
DMAIC at Armstrong- Results That Will Floor You!

David Hanan, 6 Sigma Development Manager, MANTEC, Inc., Chambersburg, PA, USA

Sydney Tefft, Operations Leader, Armstrong Flooring Inc., Lancaster, PA, USA

2:10 PM–2:45 PM EST; #LSS–143
Using Lean Philosophy To Reduce the Cycle Time of Recruitment Process

Dr. Yousuf Al Khamisi, Lean Practitioner, Sultan Qaboos University, Muscat, Oman

LSS TRACK 15
USING THE RIGHT LSS TOOLS FOR THE RIGHT PURPOSE

Track Chair: Russ Aikman;
RC: Jeff Johnson

1:00 PM–1:35 PM EST; #LSS–151
The Importance of "DOE" When Conducting a DOE

Dr. Scott Kowalski, Advisory Technical Training, Minitab, Sanford, FL, USA

1:35 PM–2:10 PM EST; #LSS–152
Improved Analysis Technique for the Solution Selection Matrix

Robert Rhyder, Contractor, GuideWell, Jacksonville, FL, USA

2:10 PM–2:45 PM EST; #LSS–153
Overcoming Bias – A Core Skill for Effective Data Collection

Russ R. Aikman, LSS Program Manager, TMAC/The University of Texas at Arlington, Arlington, TX, USA



LSS TRACK 16

CULTIVATING A CULTURE OF LEAN SIX SIGMA

Track Chair: Bonnie Stone;
RC: Kimberly Watson-Hemphill

1:00 PM–1:35 PM EST; #LSS–161
The Winds of Change:  Sailing Your Project to Success

Jennifer Hooks, Director Owner, Chief Consultant and Trainer, Hooked on Performance Excellence (HOPE), North Charleston, SC,USA

1:35 PM–2:10 PM EST; #LSS–162
Creating a Culture of Excellence to Deliver Value and Achieve Peak Performance

Dr. Read G. Pierce, Vice President, Culture Transformation and Strategy, Institute for Healthcare Excellence, Ponte Vedra Beach, FL, USA

Dr. William J. Maples, President and CEO, Institute for Healthcare Excellence, Ponte Vedra Beach, FL, USA

2:10 PM–2:45 PM EST; #LSS–163
Cultivating an Improvement Mindset in the Millennial Generation

Benjamin Hoseus, Sr. Associate, Process Capability Partners, San Antonio, TX, USA

2:45 PM–3:15 PM EST; Refreshment Break

LSS TRACK 17
INCREASING
SUCCESS WITH
LEAN SIX SIGMA

 Track Chair: Mark Cichonski;
RC: Ron Darnell

3:15 PM–3:50 PM EST; #LSS–171
Hitting Your Target With Kata

Leigh Ann Schildmeier, Founder & President, Park Avenue Solutions, Phoenix, AZ, USA

3:50 PM–4:25 PM EST; #LSS–172
Are You in the 80% or 20%? Project Success-Making It Happen

Mark Lawrence Cichonski, Executive Director, Tactegra, Concord, NC, USA

4:25 PM–5:00 PM EST; #LSS–173
Using Social Responsibility To Improve Your Project's Chance for Success

William O. Ingram III, Director of Lean Product Development, Interface, LaGrange, GA, USA

LSS TRACK 18
THE LEADERSHIP
OF CHANGE FOR
LEAN SIX SIGMA

Track Chair: Adam Gilley;
RC: TBD

3:15 PM–3:50 PM EST; #LSS–181
Change Who? The Continuous Improvement of Oneself

Louie Anthony Edwin Hendon III, Senior Continuous Improvement Specialist, Cleveland Clinic - Hillcrest Hospital, Mayfield Heights, OH, USA

3:50 PM–4:25 PM EST #LSS–182
Leader Behaviors for Sustaining Lean Methodologies in Multi-National Companies

Gary Vance, VP of Operations, JBT Corporation, Orlando, FL, USA

4:25 PM–5:00 PM EST; #LSS–183
The Leadership of Change - Three Organizational Change Management Lessons Learned

Peter F. Gallagher, Global Head of People Solutions, Proudfoot, London, United Kingdom 

LSS TRACK 19
DIVIDE &
CONQUER WITH
LEAN SIX SIGMA

Track Chair: Korey Zawadzki;
RC: Marco Luzzatti

3:15 PM–3:50 PM EST; #LSS–191
Splitting the DMAIC

Tom Quick, Senior Manager, Ernst & Young, Powell, OH, USA

3:50 PM–4:25 PM EST; #LSS–192
Increasing Relevance of Lean in Technology

Reuben Daniel, Senior Manager, Deloitte Consulting, LLP, North Brunswick, NJ, USA 

4:25 PM–5:00 PM EST; #LSS–193
Saving Time and Money by Adding Value Through Purposeful Knowledge Management

Dr. Cynthia J. Young, PMP, LSSMBB, CMQ/OE, Founder/CEO, CJ Young Consulting, LLC, Virginia Beach, VA, USA

BACK UP PRESENTATIONS

Integrating Lean Six Sigma With Data Science
Devshree Golecha, Assistant Vice President, EXL Service, Sugarland, TX, USA

Key Tactics of a Global Lean Six Sigma Deployment Leveraging Industry 4.0, AI & Big Data Analytics
Chris SingletonVP Operational Excellence, Benchmark Electronics, Inc., Tempe, AZ, USA
Thomas J. Van Eimeren, Global Director, Lean Six Sigma, Benchmark Electronics Inc., Tempe, AZ, USA

Fusion: Lean Six Sigma Meets Customer Experience

Perian Stavrum, Sr. Director Program/Project Manager, Wolters Kluwer, Saint Cloud, MN, USA
Lisa Hagen, Customer Experience Program Manager, Wolters Kluwer, Saint Cloud, MN, USA

Data Visualization – The Power of Storytelling

Kimberly Watson-Hemphill, President, Firefly Consulting, Austin TX, USA


JUST A FEW OF THE LEAN SIX SIGMA WORLD CONFERENCE PARTICIPANTS

Government Organizations




Corporations

““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““
““
““ ““ ““ ““ ““ ““
““ ““
““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““

Contact Us: 
Tel: (408) 800-2749
Fax: (866) 500-9081
© Copyright 2021
American Quality Institute
All Rights Reserved.

Log in