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SESSION VIDEOS 
ARE AVAILABLE FOR VIEWING

Session videos have been posted on the Whova app. To view the videos, please go to https://aqi2022.events.whova.com/sign_in/. Login with your email and password that you used for your conference registration. Find or search the agenda item that you are interested in. You will see the video icon. Click on the “Watch Video” link and you will be able to watch the videos.  For registered conference attendees only.  Session videos will be available until June 11, 2022.

2022 CONFERENCE AGENDA

TUESDAY - MARCH 29, 2022

CONFERENCE MEET & GREET
5:00 PM – 6:00 PM EDT; Jade Zoom Room

SPEAKERS’ ORIENTATION MEETING
6:00 PM – 7:00 PM EDT; Jade Zoom Room

Please feel free to download the Lean Six Sigma Zoom Virtual Backgrounds

WEDNESDAY MORNING - MARCH 30, 2022

LSS TRACK 1

KEYNOTE – RE-INVENT RESILIENCE THROUGH LEAN SIX SIGMA
Jade Zoom Room; Track Chair: Mark Cichonski; Coordinator: Bonnie Stone

9:00 AM – 9:10 AM EDT

Opening Remarks

Mark Cichonski, Chair, 2022 Lean Six Sigma World Conference

Announcements

9:10 AM – 9:45 AM EDT; #LSS-011

Launch into Leaner Processes for NASA

Amanda Mitskevich, Program Manager of the Launch Services Program, NASA, Kennedy Space Center, FL, USA

9:45 AM–  10:20 AM EDT EDT; #LSS-012

Using Genetic Algorithms to Conquer Tough Process Problem

Don C. Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA

10:20 AM – 10:55 AM ; #LSS-013


Peg Drummond, CEO, SuperTeams, Bellingham, WA, USA

Break  10:55 AM–11:30 AM EDT

LSS TRACK 2

KEYNOTE - NEW IDEAS IN LEAN SIX SIGMA
Jade Zoom Room; Track Chair: Bonnie Stone; Coordinator: Mark Cichonski

11:30 AM – 12:05 PM EDT; #LSS-021

The Search for Free, Easy to Use Data Analysis Software

Kristine Bradley, Principal, Firefly Consulting, Austin, TX, USA

12:05 PM – 12:40 AM EDT; #LSS-022

Why You Need A Daily Dose of DMAIC for Yourself and Others

Marco Luzzatti, MBB, Trainer, Greenville Technical College, Greenville, SC, USA

LUNCH

12:40 PM - 2:00 PM EDT

Gold Zoom Room;  Coordinator: Mark Cichonski

WEDNESDAY AFTERNOON - MARCH 30, 2022

LSS TRACK 4

SEEING PATTERNS WHERE OTHERS SEE CHAOS

Jade Zoom Room
Track Chair: Korey Zawadzki; Coordinator: Cindy Van Den Berge

2:00 PM – 2:35 PM EDT; #LSS-041

How to Tame Big Hairy Monsters - Complex Business Problems

Misbah Chaudhry, Enterprise Agile Coach, Unilever, Edison, NJ, USA

2:35 PM – 3:10 PM EDT; #LSS-042

Problem Solving: From Doing to Coaching

Jamie Parker, Founder, Process Plus Results Leadership Development, Littleton, CO, USA

3:10 PM – 3:45 PM EDT; #LSS-043

How to Improve Absolutely Anything

Katie Labedz, President, Learning to Lean, LLC, Hortonville, WI, USA

LSS TRACK 5

AI & DIGITAL TRANSFORMATION FOR LEAN SIX SIGMA

Ruby Zoom Room
Track Chair: Marco Luzzatti; Coordinator: Jennifer Hooks

2:00 PM – 2:35 PM EDT; #LSS-051

Digital Lean Six Sigma (DMAIIC) Framework

Angel Rivera, Director, Process Re-Imagination, MBB, Johnson & Johnson, Miramar, FL, USA

2:35 PM – 3:10 PM EDT; #LSS-052

The Enriched Toolbox of Six Sigma Belts, from Data Science to Robotic Process Automation

Constantin Stan, Director, ENVISO, Bucharest, Romania

Co-Speaker: Alexandra Niculae

3:10 PM – 3:45 PM EDT; #LSS-053
It’s Time to Rethink Just In Time

Gauthier Duval, Director, Lean Center of Excellence, Veryable, Dallas, TX USA

Co-Speaker: Pete Conrad

LSS TRACK 6

TRENDS
IN LEAN MANUFACTURING

Sapphire Zoom Room
Track Chair: Jeff Johnson; Coordinator: Eric Wright

2:00 PM – 2:35 PM EDT; #LSS-061

Role of Technology in Improving Quality in Manufacturing and Service Industries

Venkata Charan Kantumuchu, Senior Quality Manager, Infinitum Electric, Hutto, TX, USA

2:35 PM – 3:10 PM EDT; #LSS-062

Does Your Manufacturing System Work? 4 Steps to an Engaged Workforce

Seth Davies, Senior Vice-President, Competitive Solutions, Inc., Alpharetta, GA USA

3:10 PM – 3:45 PM EDT; #LSS-063

How German Car Makers Are Using Design For Six Sigma in Addition to LSS

Bülent Yurdakul, Managing Director, SSI - Six Sigma & Innovation, Bocholt, Germany

Break  3:45 PM – 4:15 PM EDT

LSS TRACK 7

MAKING DATA A VISUAL PLAYGROUND

Jade Zoom Room
Track Chair: Marco Luzzatti; Coordinator: Korey Zawadzki

4:15 PM – 4:50 PM EDT; #LSS-071

 Creative Use of Visual Management at Crayola

J'ana Wedge, Digital Project Manager, Crayola LLC, Pen Argyl,  PA USA

4:50 PM – 5:25 PM EDT; #LSS-072

Keep It Simple: Keep It Visual, and Continue To Improve

Patrick Adams, CEO, Patrick Adams Consulting Services LLC, Allendale, MI, USA

5:25 PM – 6:00 PM EDT; #LSS-073

Lean Six Sigma Game - Another Way to Do the Training

Enrique Romero Motta, CEO, Process Innova, Bogota, Colombia

LSS TRACK 8

LEADERSHIP FOR PROCESS EXCELLENCE

Ruby Zoom Room
Track Chair: Angel Rivera; Coordinator: Jennifer Hooks

4:15 PM – 4:50 PM EDT; #LSS-081

What Leaders Need to Know About Process Improvement

Stephen Turnipseed, Senior Consultant, Making Value Flow LLC, Orlando, FL USA

4:50 PM – 5:25 PM EDT; #LSS-082

Lpk and Cpk: Measuring and Improving Your Leadership Process Capability

Bill Zeeb, Founder, Infinitas SA, Geneva, CH-GE, Switzerland

5:25 PM – 6:00 PM EDT; #LSS-083

Management Practices and Role of Leadership in an Organizational Transformation

Sumeet Kumar, Director, Quality and Compliance, St. Joseph’s Care Group, Thunder Bay, ON, Canada

HAPPY HOUR & NETWORKING SESSION

Time to network with fellow Conferees!
 6:00 PM – 7:00 PM EDT; Gold Zoom Room

THURSDAY MORNING - MARCH 31, 2022

LSS TRACK 9

PLAY THE NUMBERS USING
LEAN SIX SIGMA

Jade Zoom Room
Track Chair: Adam Gilley; Coordinator: Jeff Johnson

9:05 AM – 9:40 AM EDT; #LSS-091

Improving Lean Six Sigma Results Using the 7 Levels of Change Strategy

Bonnie Stone, LSS MBB, a.i. solutions, Inc., Kennedy Space Center, FL, USA

9:40 AM – 10:15 AM EDT; #LSS-092

Seven Basic Habits for Process Improvement

Dr. Andrew Parris, Process Excellence Manager, Medair, Lonay, CH-VD, Switzerland

10:15 AM – 10:50 AM EDT; #LSS-093

Parallel Thinking for Problem Solving Using Six Thinking Hats

Rod Baxter, Principal, Value Generation Partners, Naples, FL, USA

LSS TRACK 10

BACK TO THE BASICS OF
LEAN

Ruby Zoom Room
Track Chair: Cindy Van Den Berge; Coordinator: Marco Luzzatti 

9:05 AM – 9:40 AM EDT; #LSS-101

R-E-S-P-E-C-T – Find Out What It Means to Lean

Jennifer Hooks, Owner, Chief Process Consultant, Hooked on Performance Excellence (HOPE), North Charleston, SC, USA 

9:40 AM – 10:15 AM EDT; #LSS-102

Unlocking Keys to Process Improvement

Holly Rowe, Lean Six Sigma Master Blackbelt, Henry Schein, Lyman, SC USA

LSS TRACK 11

ENHANCING HEALTHCARE THROUGH LEAN SIX SIGMA

Sapphire Zoom Room
Track Chair: Angel Rivera; Coordinator: Mark Cichonski

9:05 AM – 9:40 AM EDT; #LSS-111

Leaning Out the Lean Six Sigma Healthcare Training Curriculum for Easier Implementation

Dr. Melinda D. Hollingshed, Assistant Industrial Engineering Professor, Mercer University, Macon, GA, USA 

9:40 AM – 10:15 AM EDT; #LSS-112

Effectiveness of Lean & Six Sigma Integration for Process Improvement in Healthcare

Javaid Ali, Instructor, United Arab Emirates University, Alain, UAE

10:15 AM – 10:50 AM EDT; #LSS-113

Lean Six Sigma in a Contact Center In Healthcare

Tim Decker, Director of Global Business Development Consulting, NICE, Coral Springs, CA, USA

Break 10:50 AM – 11:15 AM EDT

LSS TRACK 12

THE EPIC FUTURE OF
KAIZEN

Jade Zoom Room
Track Chair: Jennifer Hooks; Coordinator: Cindy Van Den Berge

11:15 AM – 11:50 AM EDT; #LSS-122

Leveraging Strategic Kaizen Event Activity to Drive Improvement

Dr. Gary Alan Vance, VP of Operations, JBT Corporation, Windermere, FL, USA

11:50 AM – 12:25 PM EDT; #LSS-123

A Kaizen Event Leader is Really an Undercover Project Manager

Erin King, Corporate Continuous Improvement Manager, Cleveland Cliffs Tooling & Stamping, Amherstburg, ON, Canada

LSS TRACK 13

INNOVATIONS 
IN LEAN

Ruby Zoom Room
Track Chair: Korey Zawadzki; Coordinator: Jeff Johnson

11:15 AM – 11:50 AM EDT; #LSS-131

Value of a Surgical Optimization Program Based on Lean Concepts

Stephen Weller, Owner, Coulson Place Enterprises, LLC, Grand Prairie, TX USA

11:50 AM – 12:25 PM EDT; #LSS-132

Using Lean to Question Unquestionable

Lana Rousakovski, Lead Performance Improvement Leader, Cerner, Downingtown, PA, USA

12:25 PM – 1:00 PM EDT; #LSS-133

Making Lean Six Sigma Part of the Sales Process

Cameron Shaheen, Strategic Product Manager, Definitive Technology Group (DTG), Wilmington, MA, USA

LSS TRACK 14

APPLYING LEAN SIX SIGMA
IN NEW WAYS

Sapphire Zoom Room
Track Chair: Adam Gilley; Coordinator: Bonnie Stone

11:15 AM – 11:50 AM EDT; #LSS-141

Applying DMAIC/LSS To Customer Onboarding to Reduce Problems & Create Delight

John A. Goodman, Vice Chairman, Customer Care Measurement & Consulting (CCMC), Washington, DC, USA

11:50 AM – 12:25 PM EDT; #LSS-142

Standardizing Quality in Government Policy Writing: Applying LSS in New Ways

Kat Wheeler, Program Manager, Bureau of Reclamation, Littleton, CO, USA

12:25 PM – 1:00 PM EDT; #LSS-143

An Unconventional Path to Resilience

William O. Ingram, Director of Lean Product Development, Interface, Valley, AL, USA

LUNCH

1:00 PM - 2:00 PM EDT

Gold Zoom Room;  Coordinator: Mark Cichonski

THURSDAY AFTERNOON - MARCH 31, 2022

LSS TRACK 16

CREATING HABITS
FOR SUCCESS

Jade Zoom Room

Track Chair: Marco Luzzatti; Coordinator: Korey Zawadzki

2:00 PM – 2:35 PM EDT; #LSS-161

Project Goals: Setting Game Changing Targets

Layla Kashani, Owner, Inahsak Consulting, Rancho Santa Fe, CA, USA

2:35 PM – 3:10 PM EDT; #LSS-162

GPS Tools to Navigate the Pitfalls of Continuous Improvement

Mark Adams, Director of Process Improvement, Seek Now, Louisville, KY, USA

3:10 PM – 3:45 PM EDT; #LSS-163

Failure Modes of Lean Six Sigma Projects

Keshawn Cupid, CEO, Modern Kaizen, LLC, Murrieta, CA, USA

LSS TRACK 17

ROADMAPS, CHARTING YOUR WAY TO SUCCESS

Ruby Zoom Room
Track Chair: Jennifer Hooks; Coordinator: Jeff Johnson

2:00 PM – 2:35 PM EDT; #LSS-171

A Best of Breed Management System-Combining the Best Tools to Plan, Execute, and Win!

Mark Cichonski, Management Consultant, RGP Charlotte, NC, USA

2:35 PM – 3:10 PM EDT; #LSS-172

Continuous Improvement Adoption Toolkit for Rapid Deployment of CI/LSS Programs

Dr. John Thomas Bennett, Director of Continuous Improvement, Quality and ES&H, PAE, Bartonville, USA

3:10 PM –3:45 PM EDT; #LSS-173

One Size Doesn't Fit All: Choosing the Right Continuous Improvement Approach

Brian Galli, Assistant Professor, Hofstra University, Long Island, NY, USA

LSS TRACK 18

UNDERSTANDING THE CUSTOMER EXPERIENCE

Sapphire Zoom Room
Track Chair: Adam Gilley; Coordinator: Cindy Van Den Berge

2:00 PM – 2:35 PM EDT; #LSS-181

Compliers, Begrudgers, and Toddlers – Oh My!

Dr. Cynthia J. Young, Founder/CEO, CJ Young Consulting, LLC, Chesapeake, VA, USA

2:35 PM – 3:10 PM EDT; #LSS-182

Voice of the Customer and Lean Six Sigma Powerhouse


Tony Belilovskiy, President/Principal Consultant, C3 Excellence, Sarasota, FL, USA

Break - 3:45 PM – 4:15 PM EDT

LSS TRACK 19

CREATING STRONG CONTINUOUS IMPROVEMENT CULTURES

Jade Zoom Room
Track Chair: Angel Rivera; Coordinator: Mark Cichonski

4:15 PM – 4:50 PM EDT; #LSS-191

Connecting a Better Way Everyday Culture to Financial Results

Dr. Cyndi Laurin, Sr. Operations Coach, Execute to Win (ETW), Queen Creek, AZ, USA

4:50 PM – 5:25 PM EDT; #LSS-192

Transforming Organizational Work Culture Performances with Cascade Effect War Games

David John Patrishkoff, President, E3 – Extreme Enterprise Efficiency, Orlando, FL, USA

LSS TRACK 20

FAILURE IS NOT AN OPTION WITH LEAN SIX SIGMA

Ruby Zoom Room
Track Chair: Bonnie Stone; Coordinator: Korey Zawadzki

4:15 PM – 4:50 PM EDT; #LSS-201

Can’t We All Just Get Along Here? - It's All About Team Dynamics

David Harry, Black Belt Trainer / CEO, Process Whisperer Consultants LLC, Greeneville, TN, USA

4:50 PM – 5:25 PM EDT; #LSS-202

Quantum Lean: An Innovation in Continuous Improvement

Sean Fields, Network Member, BeehiveFund, Magnolia, TX, USA

Co-Speaker: Dr. Michael Sanders

5:25 PM – 6:00 PM EDT; #LSS-203

FMEAs: Helping You Practice Safe Lean Six Sigma

Richard J. Titus, Ph.D., Principal and Adjunct Faculty, Titus Consulting and Lehigh University, Bethlehem, PA, USA







JUST A FEW OF THE LEAN SIX SIGMA WORLD CONFERENCE PARTICIPANTS

Government Organizations

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