LSS Track 3
Making Lean Six Sigma Interactive and Fun
Regency Ballroom 5 & 6
Track Chair: Michael Ford
Coordinator: Dennis Deas 1:00 PM–1:35 PM; Session #LSS–031
Lean Innovation Games
Dr. Mariya Breyter, Agile Practice Lead, Goldman Sachs, Morganville, NJ, USA
1:35 PM–2:10 PM; Session #LSS–032
Lean Case Study for Everyone: A Braveheart Adventure
Greg Robertson, Lean Strategy and Implementation Leader, Hallmark, Kansas City, MO, USA
Co-Speaker: Nikki Morrow, Lean Strategy and Implementation Manager, Hallmark, Kansas City, MO, USA
2:10 PM–2:45 PM; Session #LSS–033
“Strive Fore Five”: Change Your Game with Kata
Leigh Ann Schildmeier, President, Park Avenue Solutions, Fishers, IN, USA 2:45 PM–3:15 PM; Refreshment Break
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LSS Track 4
Engaging Employees - Millennials & Beyond
Regency Ballroom 4
Track Chair: Adam Gilley
Coordinator: Bryan Collins 1:00 PM–1:35 PM; Session #LSS–041
How to Teach Lean Six Sigma in an Era of Robotics and Millennials
Amit Relia, Senior Director, Business Process Innovation, Intuitive, Inc., Sunnyvale, CA, USA
1:35 PM–2:10 PM; Session #LSS–042
Endless Journey – From Lean to Leaner
Ming Tian, Director, Design and Property Development, Calgary Board of Education, Calgary, AB, Canada
2:10 PM–2:45 PM; Session #LSS–043
Creating an Improvement Mindset in the Millennial Generation
Benjamin M. Hoseus, Senior Associate, Process Capability Partners, San Antonio, TX, USA
2:45 PM–3:15 PM; Refreshment Break
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LSS Track 5
Kick Start Your Lean Six
Sigma Journey
Regency Ballroom East 3
Track Chair: Peter Gaa
Coordinator: Kimberly Watson-Hemphill 1:00 PM–1:35 PM; Session #LSS–051
Yellow Belt Training on Steroids: Kick Starting Your Lean Six Sigma Program
Richard J. Titus, Ph.D., Principal and Adjunct Faculty, Titus Consulting and Lehigh University, Bethlehem, PA, USA
1:35 PM–2:10 PM; Session #LSS–052
The Secret Weapon of a Lean Six Sigma Corporate Training Program
Clint McCrystal, Training and Development Manager, LeanCor Training and Education, Florence, KY, USA
2:10 PM–2:45 PM; Session #LSS–053
Executing a “Prime” Continuous Improvement Project
Mark Cichonski, Director of Global Program Management, Jeld-Wen, Charlotte, NC, USA
2:45 PM–3:15 PM; Refreshment Break
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LSS Track 6
Overcome
the Fear of Lean Six Sigma
Regency Ballroom East 3
Track Chair: Mariya Breyter
Coordinator: Adam Gilley
3:15 PM–3:50 PM; Session #LSS–061
The Sinking of Titanic from a Quality Perspective
Mark D. Brown, Director of Quality, Elbit Systems America, Pflugerville, TX, USA
3:50 PM–4:25 PM; Session #LSS–062
Turning Mistakes Into Marvels
Jared Evans, Professional Instructor and Lean Process Coach, MasterControl, Salt Lake City, UT, USA
4:25 PM–5:00 PM; Session #LSS–063
Understanding How Production and Integrative Improvement Systems Provide Enduring and Sustainable Results
Glenn Leask, CEO and President, Competitive Capabilities International, Irvine, CA, USA
Co-Speaker: Elieantoine (Tony) Riachi, Executive Leader, PM, Senior Consultant, Competitive Capabilities International, Irvine, CA, USA
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LSS Track 7
Innovative
Lean Six
Sigma Applications
Regency Ballroom 4
Track Chair: Relia Amit
Coordinator: Einas Batarseh
3:15 PM–3:50 PM; Session #LSS–071
The USPS Eastern Area’s Metamorphosis of the Lean Six Sigma DMAIC to DMAICI2 Transformation
Bradley L. Golish, Industrial Engineer, LSSMBB, Accenture Federal Systems, Arlington, VA, USA
Co-Speaker: Dennis J. Chakey, LSSMBB, Accenture Federal Services, Arlington, VA, USA
3:50 PM–4:25 PM; Session #LSS–072
Linking Lean Six Sigma and Sustainability
Carol Parks, Director, Lean Six Sigma and Continuous Improvement, Sappi, Boston, MA, USA
4:25 PM–5:00 PM; Session #LSS–073
Best Practices in Lean Six Sigma – Highlights from the Benchmarking Study
Kimberly Watson-Hemphill, President, Firefly Consulting, Austin, TX, USA
Co-Speaker: Kristine Bradley, Principal, Firefly Consulting, Austin, TX, USA
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LSS Track 8
Achieve Organizational
Goals through Lean Six Sigma
Regency Ballroom 5 & 6 Track Chair: Mark Cichonski
Coordinator: Tommy Van Eimeren 3:15 PM–3:50 PM; Session #LSS–081
Lean Six Sigma in Action – City of Dallas
Joseph Kunnath, LSS MBB, City of Dallas, Dallas, TX, USA
3:50 PM–4:25 PM; Session #LSS–082
Achieving Corporate and Professional Goals through Lean Six Sigma
James E. Duarte, Principal, LJDuarte & Associates, LLC, Clermont, FL, USA
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Thursday Morning, March 14, 2019
LSS Track 9
Mindset & Behavior
Modification to Accelerate Transformation
Regency Ballroom 5 & 6
Track Chair: Bryan Collins
Coordinator: Korey Zawadzki 8:00 AM–8:05 AM; Announcements
8:05 AM–8:40 AM; Session #LSS–091
A Next-Generation Methodology to Accelerate & Sustain Behavior Change
Paul Fjelsta, President & Founder, Accomplir, Inc., The Woodlands, TX, USA
8:40 AM–9:15 AM; Session #LSS–092
Leading a Lean Culture: How to Promote and Sustain Across Divisions
Erin King, Corporate Continuous Improvement Manager, Precision Partners Holding Company, Windsor, ON, Canada 9:15 AM–9:50 AM; Session #LSS–093
Transforming Culture with Client Focused Teams
Dodd Starbird, Managing Partner, Implementation Partners, LLC., Alpharetta, GA, USA 9:50 AM–10:15 AM; Refreshment Break
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LSS Track 10
Big Data & Lean Six Sigma -
Avoid Analysis Paralysis
Regency Ballroom 4
Track Chair: Marco Luzzatti
Coordinator: Jim Duarte
8:00 AM–8:05 AM; Announcements
8:05 AM–8:40 AM; Session #LSS–101
Augmenting Your Analytics Toolkit for the Digital Age
Cheryl Pammer, Sr. Advisory User Experience Designer/Technical Trainer, Minitab, San Diego, CA, USA
8:40 AM–9:15 AM; Session #LSS–102
Driving Business Value with AI, Big Data, and Agile Project Management
Sebastain J. Gould, Big Data Analyst, Arrow Electronics, Inc., Aurora, CO, USA
9:15 AM–9:50 AM; Session #LSS–103
The Application of Machine Learning
Tools on Complex and Big Data Projects
David J. Patrishkoff, President, E3 Extreme Enterprise Efficiency, Orlando, FL, USA
9:50 AM–10:15 AM; Refreshment Break
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LSS Track 11
Lean Six Sigma Applications in Healthcare & Medical Devices
Regency Ballroom East 3
Track Chair: Michael Ford
Coordinator: TBD
8:00 AM–8:05 AM; Announcements
8:05 AM–8:40 AM; Session #LSS–111
Lean Six Sigma Principles Applied to Enterprise Big Data in Healthcare
Gil Marques, Senior VP, Enterprise Operations, HMS, Irving, TX, USA
8:40 AM–9:15 AM; Session #LSS–112
Simplifying Healthcare Standard Work
Nisi Bennett, Executive Producer, Apostrophe Consulting, San Antonio, TX, USA
9:15 AM–9:50 AM; Session #LSS–113
Transforming the Delivery of Care Within Outpatient Clinical Setting
Neal R. Wendt, Fellow, Lean Healthcare, and Co-Founder & COO, American Epilepsy Institute, Austin, TX, USA
9:50 AM–10:15 AM; Refreshment Break
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LSS Track 12
Road Map for Teams, Organizational Behavior & Leadership
Regency Ballroom 5 & 6
Track Chair: Adam Gilley
Coordinator: Dennis Deas
10:15 AM–10:50 AM; Session #LSS–121
Hierarchy vs. Teamwork: Ensuring Your Team Is Set Up for Success
Dr. Cindy Young, Program Manager, Fleet and TYCOM Enterprise Support, McKean Defense, Chesapeake, VA, USA
10:50 AM–11:25 AM; Session #LSS–122
Utilizing Lean Six Sigma for People, Planet, and Profit
Tina Agustiady, LSSMBB, Lean Management Consultant, MetLife, Tampa, FL, USA
Co-Speaker: Andrea Hoffmeier, Co-Founder SHERPA Sustainability Institute, Durango, CO, USA
11:25 AM–12:00 PM; Session #LSS–123
The Human Side of Change Leadership
Susan LaCasse, Chief Leaderscaper, Leaderscapes, LLC., Marine on Saint Croix, MN, USA
12:00 PM-1:00 PM; Lunch Break
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LSS Track 13
Using Agile and Design for
Lean Six Sigma
Projects
Regency Ballroom 4
Track Chair: Tommy Van Eimeren
Coordinator: Batarseh Einas
10:15 AM–10:50 AM; Session #LSS–131
Design for Lean
Padma Venkatrangan, Program Manager - Delivery Excellence, IBM, Farmers Branch, TX, USA
10:50 AM–11:25 AM; Session #LSS–132
Agile Process Innovation: Hacking Lean Six Sigma
Jay Arthur, President/Owner, KnowWare International, Denver, CO, USA
11:25 AM–12:00 PM; Session #LSS–133
Lean Six Sigma at the Crossroad of Technology Adoption and Practitioner Wellness
Madhura Chandak Bajaj, Executive Director of Clinical Integration, JPS Health Network, Fort Worth, TX, USA
12:00 PM-1:00 PM; Lunch Break
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LSS Track 14
Improving Healthcare Work Environment through Lean Six Sigma
Regency Ballroom East 3
Track Chair: Erin King
Coordinator: Michael Ford
10:15 AM–10:50 AM; Session #LSS–141
Improving Customer Experience and Staff Engagement through Lean Thinking
Mohamed Saleh, Director of Operational Excellence, Hartford HealthCare Corporation, Vernon, CT, USA
Co-Speaker: Todd Osowski, Lean Sensei, Hartford HealthCare Corporation, Hartford, CT, USA
10:50 AM–11:25 AM; Session #LSS–142
Human Factors in Error-Proofing Healthcare
Zoran Bojic, Team Leader, Quality Programs, The Hospital for Sick Children, Toronto, ON, Canada
11:25 AM–12:00 PM; Session #LSS–143
Muda Marauders Attack Central Registration
Elisa Torres, Process Improvement Project Manager, BayCare Health System, Clearwater, FL, USA
Co-Speaker: Dr. Muyuan Li, Sr. Health System Engineer, BayCare Health System, Clearwater, FL, USA
12:00 PM-1:00 PM; Lunch Break
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Thursday Afternoon, March 14, 2019
LSS Track 15
Thinking Outside the Box for Breakthrough Performance with Lean Six Sigma
Regency Ballroom 4
Track Chair: Kimberly Watson-Hemphill
Coordinator: Adam Gilley 1:00 PM–1:35 PM; Session #LSS–151
Control Charts as a Transformational Quality Tool for a State Agency
Harsh Zadoo, Operational Excellence Consultant, Texas Department of Transportation, Austin, TX, USA
1:35 PM–2:10 PM; Session #LSS–152
Lean Sigma Drones and Virtual Reality for Continuous Improvement
Thomas Jay Van Eimeren, Global Continuous Process Improvement Manager, Arrow Electronics, Inc., Mesa, AZ, USA
2:10 PM–2:45 PM; Session #LSS–153
Lean Six Sigma Performance Metrics
Michael D. Ford, Principal, TQM Works Consulting, Port Crane, NY, USA 2:45 PM–3:15 PM; Refreshment Break
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LSS Track 16
Lean Six Sigma Training and Coaching – How to Get the Best Team
Regency Ballroom 5 & 6
Track Chair: Scott Kowalski
Coordinator: TBD
1:00 PM–1:35 PM; Session #LSS–161
Coaching for Success Within Lean Six Sigma
Korey Zawadzki, Sr. Partner, VP Operational Excellence and Business Development, Competitive Solutions, Inc., Goldsboro, NC, USA
1:35 PM–2:10 PM; Session #LSS–162
Lean Applied to Your Organization’s Training Certification
Mark Adams, Director Engineering Services, Flex Ltd., Louisville, KY, USA
2:10 PM–2:45 PM; Session #LSS–163
Coaching the Lean Mindset in Service
D.J. Duarte, Owner & Co-Founder, Makoto Flow Ltd, Iwakuni, Yamaguchi, Japan
2:45 PM–3:15 PM; Refreshment Break
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LSS Track 17
Tips for Challenging Applications of Lean Six Sigma
Regency Ballroom 4
Track Chair: Neal Wendt
Coordinator: Jim Duarte
3:15 PM–3:50 PM; Session #LSS–171
Assessing Process Capability When the Data are Non-Normal
Dr. Scott Kowalski, Senior Technical Trainer, Minitab, Inc., Sanford, FL, USA
3:50 PM–4:25 PM; Session #LSS–172
Surviving and Thriving: A DMAIC Case Study in Process Improvement
Michael P. Jarosh, Process Engineer, Quadrant Engineering Plastic Products, Scranton, PA, USA
4:25 PM–5:00 PM; Session #LSS–173
Ten Best Practices for Driving Continuous Improvement With Customer Surveys
John Goodman, CCMC, Bethesda, MD, USA
Co-Speaker: Vicki Soulimiotis, Senior Manager Customer Experience and Insights, Chick-Fil-A, Atlanta, GA, USA
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LSS Track 18
Lean Manufacturing Best Practices & Case Studies
Regency Ballroom 5 & 6
Track Chair: Jeff Johnson
Coordinator: Bryan Collins
3:15 PM–3:50 PM; Session #LSS–181
Lean Standard Work, a Concept for Every Environment?
Ricky Banks, Lean Deployment Manager, USG Corporation, Scottsboro, AL, USA
3:50 PM–4:25 PM; Session #LSS–182
Lean Transformation Journey: Polyethylene Recycling Standard Work
Luis C. Gomez, VP Operations, Termoencogibles, Antiguo Cuscatlan, La Libertad, El Salvador
Co-Spaker: Melania Parada, Lean Six Sigma Manager, Termoencogibles S.A. de C.V. Antiguo Cuscatlán, El Salvador
4:25 PM–5:00 PM; Session #LSS–183
Why Shingo? Principles of the Missing Basics
Larry Anderson, President, ResourceSyncing, Plano, TX, USA
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