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ATTENDEE CORNER

Step 1.  Download a new copy of Zoom.  If you installed Zoom before March 1, 2021, most likely it is outdated.

Step 2. Download and install Whova. 

Step 3. The entire event will be held virtually, within the Whova app.  Please click here to log into the AQI Zoom+Whova Platform (https://whova.com/portal/webapp/alssw_202103/). This is a unique link for the ISOLSS conference.

Step 4. Within the whova app, you need to login with your specific email address that you registered for the conference.  Other emails will not work.  All registered attendees, speakers, and exhibitors should have receive the login information prior to the conference.

Step 5. Think of of Whova as the conference brochure and Zoom rooms as the meeting rooms.  For example, at a physical conference, you need to check out the brochure to decide  which meeting room to go to. Once you decide, click on the corresponding zoom link within the whova app, you will be taken to your session. 

Step 6.  Connect to the "Live Stream" button in the sessions for Zoom.

Step 7. If you need more detailed information, please watch the video above or read the Step-by-Step Users Guide.
SPEAKERS CORNER

If you need more detailed information, please watch the video above or read the Step-by-Step Speakers Guide for Speakers.

Please click here for further information.

EVERYONE
Please feel free to download
Lean Six Sigma Zoom virtual backgrounds.

EXHIBITORS CORNER

Lean Six Sigma Exhibits:

March 24-25, 2021: 8 AM-5 PM

Please click here for further information.

Please click here for further information. If you need more detailed information, please watch the video above or read the Step-by-Step Exhibitors' Guide.

Frequently Asked Questions: 

Q: There is a lot of information being presented. Will we have access to any of the presentations at a later time?

A: Yes, most sessions are being recorded. They will go into production right after the conference. Next week, we will post the edited versions on whova. We will send an announcement to attendees when they are posted. They will remain posted for 30 days from the date of posting.


PRELIMINARY 2021 CONFERENCE AGENDA

ALL TIMES ARE IN EASTERN STANDARD TIME (EDT)

Key to Track & Zoom Room Color Coding

Gold Zoom Room Jade Zoom Room Lobby Zoom Room Opal Zoom Room Ruby Zoom Room Sapphire Zoom Room

PRE-CONFERENCE WORKSHOP
TUESDAY - MARCH 23, 2021

Lean Six Sigma Yellow Belt Workshop

Jade Zoom Room


8:00 AM - 4:00 PM EDT

Don Johnston, Vice President, Roxtar Consulting, Inc.,
Titusville, FL, USA
Bonnie K. Stone, Industrial Engineer, a.i. solutions,

Kennedy Space Center, FL, USA


Lean Six Sigma Yello Belt Workshop-----


CONFERENCE MEET & GREET

Ready for the conference?
Test your audio, video, and ask your burning questions about the conference platform.

Lobby Zoom Room; 5:00 PM–6:00 PM EDT

Track Chair: Korey Zawadzki; Track Producer: Mark Cichonski


VIRTUAL SPEAKERS’ ORIENTATION MEETING
Lobby Zoom Room;  6:00 PM – 7:00 PM EDT

Track Chair: Korey Zawadzki; Track Producer: Mark Cichonski


WEDNESDAY MORNING - MARCH 24, 2021

LSS TRACK 1
KEYNOTE - LEAN SIX SIGMA, TECHNOLOGY, AND HUMAN BEHAVIOR

Jade Zoom Room

Track Chair: Korey Zawadzki; Track Producer: Jeff Johnson



8:00 AM–8:10 AM EDT
Opening Remarks
Korey Zawadzki, Chair, 2021 Lean Six Sigma World Conference

8:10 AM–9:00 AM EDT; #LSS–011
How to be Happier at Work – Covid-19, Day 9999
Dr. Adam Stoehr, VP, Education and Research, Excellence Canada, Toronto, Canada

9:00 AM–9:45 AM EDT; #LSS–012

Lifelong Lean Lessons Learned Long Ago
Michael Ford, Principal, TQM Works Consulting, Port Crane, NY, USA


Refreshment Break

Opal Zoom Room; 9:45 AM–10:15 AM EDT


LSS TRACK 2
KEYNOTE - MAKE THE MOST OF LEAN SIX SIGMA AT THE MICRO AND MACRO LEVELS

Jade Zoom Room

Track Chair: Korey Zawadzki; Track Producer: Jeff Johnson


10:15 AM–10:50 AM EDT; #LSS–021
Lean Six Sigma in a Technologically Advancing World
Don Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA

10:50 AM–11:25 AM EDT; #LSS–022

Are You Flying Under the Radar?
Korey Zawadzki, President/ CEO, Perfect-US, Goldsboro, NC, USA

11:25 AM–12:00 PM EDT; #LSS–023

Operational Excellence and COVID-19 - Insights from a Benchmarking Study
Kimberly Watson-Hemphill, President, Firefly Consulting, Austin TX, USA


Lunch Break

12:00 PM–1:00 PM EDT; 
Opal Zoom Room; 


Exhibitor Showcase will take place between 12:10 PM and 12:50 PM during the Lunch Break

LSS TRACK 2B – EXHIBITOR SHOWCASE

Opal Zoom Room  





12:10 PM–12:20 PM EDT

Bisk

Bisk partners with leading institutions to deliver online degree and certificate programs to learners around the world. We provide the resources, expertise and technology to help institutions grow and students thrive. Through our suite of online program management services, we have supported more than one million enrollments for universities such as Villanova University, Michigan State University and the University of Notre Dame. Our mission is to amplify potential through transformational learning experiences.



12:20 PM–12:30 PM EDT

Customer Care Measurement & Consulting

CCMC's research and consulting services help companies from every industry hear the voice of the customer more clearly, act on what matters most and align the business with the customer experience.

Empowering businesses to act on the voice of the customer, who help companies earn the tangible benefits of delivering a consistently better customer experience: increased customer loyalty, competitive superiority and positive word of mouth advertising in the marketplace.



12:30 PM–12:40 PM EDT

Humanperf Software

Humanperf is a software editor specialized in innovation management, continuous improvement, and project management.

Our vision was sparked by the belief that no company should be deprived of their potential for innovation and progress. Likewise, every workforce deserves the opportunity to directly participate in their company's success.

We've worked passionately to develop a full-scale collaborative platform that enables businesses to make the most of their present energies. The result is that employees become empowered to bring to life both their respective and collective initiatives, and thereby flourish in their work.

For over 10 years, we've been helping companies of all sizes, from all sectors, and based all over the world to find new and better ways to do business. We attribute our success in this field to our approach of working side by side with our clients. This practice has allowed us to develop the best practices in innovation and improvement, and to make IDhall the most intuitive, complete, and reliable solution on the market.

With our long-established expertise in the areas of innovation coaching, consulting, project management, and deployment of information systems, we're able to perfectly meet the precise needs of any company.



12:40 PM–12:50 PM EDT

Minitab LLC

Visualize, analyze, and harness the power of your data to solve your toughest challenges, now from anywhere, with Minitab® Statistical Software on the cloud. Truly take advantage of your current and past data to make better decisions, find trends, predict patterns, forecast your business, uncover relationships between variables, identify important factors, reduce costs, visualize data interactions, communicate findings and more.

With the power of statistics and data analysis on your side, the possibilities to discover, predict and achieve are endless.

WEDNESDAY AFTERNOON - MARCH 24, 2021

 LSS TRACK 3
INDUSTRY 4.0 
MEETS
LEAN SIX SIGMA

Jade Zoom Room

Track Chair: Korey Zawadzki;
Track Producer: Jeff Johnson


1:00 PM–1:35 PM EDT; #LSS–031
"Continuously Improve to Continuously Innovate" Using Simple & Scientific Problem Solving Framework (SSPSF)

Phaniendra Somraj, Lean Six Sigma Master Black Belt, OPEX Leader, Philips Respironics, San Diego, CA, USA

1:35 PM–2:10 PM EDT; #LSS–032
Machine Learning: A Primer and a Manufacturing Application

Dr. Richard Titus Jr., Adjunct Faculty and Principal, Lehigh University and Titus Consulting, Bethlehem, PA, USA

2:10 PM–2:45 PM EDT; #LSS–033
How the Six Sigma Belts Improve the Robotic Process Automation

Constantin Stan, CEO, ENVISO, Bucharest, Romania
Alexandra Niculae, Training Director, ENVISO, Bucharest, Romania



LSS TRACK 4
CONTINUALLY IMPROVING YOUR LEAN SIX SIGMA PROGRAM

Gold Zoom Room

Track Chair: Kimberly Watson-Hemphill;
Track Producer: Mark Cichonski


1:00 PM–1:35 PM EDT; #LSS–041
Continually Improving Your Lean Six Sigma Program – NASA Style

Michael E. MoxleyIntegration Officer, Center Operations Directorate,  NASA Glenn Research Center, Cleveland, OH, USA

Mark Adrian, President and Chief Executive Officer, Adrian Technologies, Inc., Tanner, AL, USA

1:35 PM–2:10 PM EDT; #LSS–042
How to Get Over 90% Lean & Six Sigma Certification Rates!

Angel Rivera, Director Continuous Improvement, Johnson & Johnson, Miami, FL, USA

Elizabeth Faulkner, Sr. Director - Johnson & Johnson Supply Chain Academy at Johnson & Johnson, , Miami, FL, USA

2:10 PM–2:45 PM EDT; #LSS–043
Managing WIP Limits With Objectives and Key Results

Dr. Mariya Breyter, VP of Product, Goldman Sachs, New York, NY, USA


 LSS TRACK 5
LEAN SIX SIGMA EMBRACES DESIGN
THINKING

Ruby Zoom Room

Track Chair: Marco Luzzatti;
Track Producer: Bonnie Stone


1:00 PM–1:35 PM EDT; #LSS–051
Building a Culture of Design and Innovation: Innovate or Perish!

Cynthia Van Den Berge, Corporate Quality Advisor, FedEx, Cordova, TN, USA

1:35 PM–2:10 PM EDT; #LSS–052

Design for Lean Six Sigma (DFLSS): It Is Easier Than You Think

Marco Luzzatti, Trainer, Greenville Technical College, Greenville, SC, USA



Refreshment Break

Opal Zoom Room; 2:45PM– 3:15 PM EDT


 LSS TRACK 6
DEPLOYING ARTIFICIAL INTELLIGENCE WITHIN
LEAN SIX SIGMA

Jade Zoom Room

Track Chair: Korey Zawadzki;
Track Producer: Jeff Johnson


3:15 PM–3:50 PM EDT; #LSS–061
Artificial Intelligence: Transforming Human & Machine Collaboration

Adam Gilley, Financial Consultant, Intuit, Orlando, FL, USA

3:50 PM–4:25 PM EDT; #LSS–062

Lean and AI Working Hand in Hand in Manufacturing

Patrick Durcinka, President/ CEO, Kessington Aerospace, Elkhart, IN, USA

LSS TRACK 7
UNCOVERING
HIDDEN LEAN SIX SIGMA OPPORTUNITIES

Gold Zoom Room

Track Chair: Kimberly Watson-Hemphill;
Track Producer: Mark Cichonski


3:15 PM–3:50 PM EDT; #LSS–071 
Achieving Operational Excellence – Create the Conditions for Engagement and Transition from Defense to Offense
Scott Favreau, Sr. Business Process Consultant, Competitive Solutions, Inc., Alpharetta, GA, USA

3:50 PM–4:25 PM EDT; #LSS–072

Shark Tank - Taking the "Bite" Out of Project Idea Generation

David Harry, PMP, CSSBB, LBC, Black Belt Trainer, Process Whisperer Consultant, LLC, Greeneville, TN, USA

LSS TRACK 8
JUST DO 
LSS BETTER!

Ruby Zoom Room

Track Chair: Marco Luzzatti
Track Producer: Bonnie Stone


3:15 PM–3:50 PM EDT; #LSS–081
Short Cutting CI = Failure

Mike Kelemen, CI System Manager, BAE Systems, York, PA, USA

3:50 PM–4:25 PM EDT; #LSS–082
Effective and Efficient Problem Solving and Causal Attribution

David Auda, Reliability & Safety Engineer, Volvo/Mack Truck, Greensboro, NC, USA

4:25 PM–5:00 PM EDT; #LSS–083
The Kaizen Event is Over - Now What?

Erin King, Corporate Continuous Improvement Manager, Precision Partners Holding Company, Amherstburg, Ontario, Canada

HAPPY HOUR & NETWORKING SESSION

Time to network with fellow Conferees!
Opal Zoom Room;  5:00 PM – 6:00 PM EDT

THURSDAY MORNING - MARCH 25, 2021

 LSS TRACK 9
LEAN SIX SIGMA FOR BETTER DATA SECURITY & CUSTOMER EXPERIENCE

Jade Zoom Room

Track Chair: Kimberly Watson-Hemphill,
Track Producer: Korey Zawadzki


8:00 AM–8:40 AM EDT; #LSS–091
Lean Six Sigma Strategies in Cyber Security

Scott M. Jauman, Master Black Belt, Lean Six Sigma, Target Corporation, Brooklyn Park, MN, USA

8:40 AM–9:15 AM EDT; #LSS–092
Impactful Voice of the Customer Process For a Compelling Business Case

John Goodman, Vice Chairman, Customer Care Measurement & Consulting, Alexandria, VA, USA

9:15 AM–9:50 AM EDT; #LSS–093
Combating Cyber Crime: Implementing a Successful Cyber Management System

Satya Kudapa, Business Management Consultant/ LSS Master Black Belt, TMAC University of Texas at Arlington, TX, USA




LSS TRACK 10
POWERHOUSE COACHING 
TIPS FOR
LEAN SIX SIGMA

Gold Zoom Room

Track Chair: Marco Luzzatti;
Track Producer: Adam Gilley


8:00 AM–8:40 AM EDT; #LSS–101
Becoming a Coaching Powerhouse!

Ron Darnell, 8D Implementation Manager, Siemens Gamesa Renewable Energy, Orlando, FL, USA

8:40 AM–9:15 AM EDT; #LSS–102
Coaching the Lean Mindset in Service

DJ  Duarte, Owner & Founder, Makoto Flow, Ltd., Lwakuni-shi, Japan




LSS TRACK 11
A NEW ANGLE 
FOR PROBLEM SOLVING
IN LEAN SIX SIGMA

Ruby Zoom Room

Track Chair: Kristine Nissen Bradley;
Track Producer: Bonnie Stone


8:00 AM–8:40 AM EDT; #LSS–111

 I Brought Plenty of Pink Post-It Notes: Lessons Learned From Facilitating Kaizen Events
Tom Lease, Staff Chief Engineer, Northrop Grumman, Linthicum, MD, USA

8:40 AM–9:15 AM EDT; #LSS–112
Point of Cause: The Step Before Root Cause

Gregory Warren Robertson, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA

Nikki Morrow, Lean Strategy and Implementation Manager, Hallmark Cards, Kansas City, MO, USA

9:15 AM–9:50 AM EDT; #LSS–113
How One Marshmallow Can Change the Way You Think About Problem Solving

Patrick Adams, CEO/Executive Lean Coach, Patrick Adams Consulting Services, Allendale, MI, USA



Refreshment Break

Opal Zoom Room; 9:50 AM–10:15 AM EDT


LSS TRACK 12
INTEGRATING
LEAN SIX SIGMA
WITH BIG DATA

Jade Zoom Room

Track Chair: Kimberly Watson-Hemphill,
Track Producer: Korey Zawadzki


10:15 AM–10:50 AM EDT; #LSS–121
Quantum Computing Will Blow Up the Operational Excellence World

Don C. Johnston, Vice President, Roxtar Consulting, Inc., Titusville, FL, USA

10:50 AM–11:25 AM EDT; #LSS–122
Data Science for Six Sigma Professionals

James E. Duarte, Principal, LJDUARTE & Associates, LLC, Clermont, FL, USA

11:25 AM–12:00 PM EDT; #LSS–123
Easing into Big Data: From Logistic Regression to Cart

Kristine Nissen Bradley, Principal, Firefly Consulting, Austin, TX, USA

LSS TRACK 13
LEAN
SIX SIGMA FOR
HEALTHCARE

Gold Zoom Room

Track Chair: Jeff Johnson;
Track Producer: Mark Cichonski


10:15 AM–10:50 AM EDT; #LSS–131
Keeping Children’s Hearts Precious: Providing Exceptional Care While Fighting Infections

Jamie MacLaren, Continuous Improvement Engineer, Michigan Medicine, Ann Arbor, MI, USA

Mandy McKay, Project Manager, Michigan Medicine, Ann Arbor, MI, USA

10:50 AM–11:00 AM EDT
Extended Q&A for Lean in Healthcare

11:00 AM–11:35 AM EDT; #LSS–132
Bundles of CABG: Preparing Cardiac Surgery for Value Based Pay

Melina Darby, Senior Project Manager, Michigan Medicine, Ann Arbor, MI, USA

Jamie MacLaren, Continuous Improvement Engineer, Michigan Medicine, Ann Arbor, MI, USA

Lunch Break

12:00 PM–1:00 PM EDT; 
Opal Zoom Room; 


Exhibitor Showcase will take place between 12:10 PM and 12:50 PM during the Lunch Break

LSS TRACK 13B – EXHIBITOR SHOWCASE

Opal Zoom Room  




12:10 PM–12:20 PM EDT

Dploy Solutions

Dploy Solutions is a suite of scalable cloud-based digital manufacturing software and IIoT platform solutions designed and priced for small to mid-sized manufacturers and distributors looking to grow their businesses. It brings data together from your top floor to your shop floor, including machine data, and it links your organization’s strategic goals with your operational excellence activities and digital manufacturing technologies. This integration gives you the tools you need to quickly make smart, informed decisions at all levels of the organization, achieve your operational and financial goals faster, and build a sustainable competitive advantage in the marketplace. Dploy Solutions equips leaders and people at all levels of your organization with:

  • Critical data streaming from disparate systems and factory equipment, providing short-term increment measurements and real-time insights into performance. The ability to tie strategic initiatives to daily execution, all the way down to shop floor activities.
  • Analytics capabilities that drive to the root causes of performance problems. Online problem-solving tools that facilitate fast decisions and quick corrective actions to improve daily performance.
  • Management tools for keeping key project initiatives on track, such as continuous improvement projects, CapEx projects, and new product introductions. Complete transparency that connects operational improvements and actions to the impact on bottom line results across all areas of your operations.




12:20 PM–12:30 PM EDT

QI Macros

QI Macros® for Excel was the first Excel-based Quality Improvement solution more than 20 years ago, and it remains the most powerful, easiest to learn, easiest to use, and most affordable SPC package to implement across your entire organization. QI Macros® is used in thousands of facilities worldwide to track performance and reduce waste and errors. When front-line workers can track key indicators and identify potential problems this easily, Quality Improvement becomes a grassroots effort. At the heart of QI Macros is its easy user-friendly process: Highlight your data in Excel, select the chart or tool you need… that’s it! The software creates the chart and indicates in-control and out-of-control points automatically. Using one of the Wizards inside QI Macros, you can even let the software choose and create the correct chart for you. Quality Improvement demands Quick Insights… from QI Macros. Download a free 30 day trial: www.qimacros.com/trial.



12:30 PM–12:40 PM EDT

Optimize Consulting, Inc.

Optimize Consulting is an organizational improvement firm providing optimized strategy execution in the Federal and Commercial markets worldwide. Optimize's award-winning approach is based on the "Organizational Optimization" framework and has made an impact of over $3B in value to our clients. Organizational Optimization enables your organization to achieve optimal strategy execution by aligning the organization, prioritizing strategic improvements, minimizing risk and maximizing mission effectiveness and operational efficiency. It is a fresh new way to evaluate your organization, assess its current cultural health and strategic performance and set it on a path for optimal growth and prosperity. Organizational Optimization is explained in the book by the same name published in 2014.

Optimize Consulting is a certified Service-Disabled Veteran-Owned Small Business and a certified SBA 8(a) firm with security clearance. Optimize Consulting has a strong reputation for results at the highest levels to include Pentagon awards for improvements with the Department of Defense. Offerings:

• Optimization Maturity Assessment – assess your organization’s current state and opportunities towards optimization

• Executive Change Leadership - tailored vision and goals to align and engage the organization

• Optimization Training & Certification – to build organic improvement capability

• Enterprise Risk Management – to mitigate risk and provide auditability

• Executive/Corporate Retreat – tropical off-site venue for assessment review/strategic planning




12:40 PM–12:50 PM EDT

Digital Designed Solutions LLC

Digital Designed Solutions, LLC is the exclusive provider of Murerase® custom printed dry erase whiteboards. Murerase® boards are high performance dry erase boards available as magnetic and non-magnetic surfaces. Murerase® surfaces are guaranteed against ghosting for 5 years. Murerase® boards are available in typical sizes as plain boards, but can also be customized with any lines, text, images, logos, pictures and graphics of any type. Murerase® boards are a trusted solution for a variety of uses across many industries including, but not limited to; Education, Medical, Government, Business, Architectural & Sporting needs. Why Murerase®? *High performance dry erase surface that can be custom printed to suit any need *The ability to customize Murerase® provides endless possibilities with the effect of a unique & polished look and feel *The surface cleans extremely well, leaving for no concerns for difficult to read areas *The lack of ghosting or defects, sometimes present in lower quality products, eliminates the potential for errors while providing clean and legible communications *The white backing, along with the vivid markers, allow for one to maintain attention, and communicate the message much more successfully *The ability to accurately and legibly read the information is a "must" when one is within certain environments and fields (i.e., Medical, Government, etc.) For more information and to inquire further about our products, please email us directly at sales@ddscustom.com - we look forward to solving all of your needs!

A Murerase® custom printed markerboard can be created as a visual aid in your LEAN manufacturing process or any workplace. We can design a custom made dry erase board that will help you to organize, plan, schedule, track and communicate with your employees. In addition to traditional boards affixed to a wall, we also offer a full range of mobile whiteboards, whiteboard cubes, as well as 3-sided and 4-sided stands. We can create a large scale pull planning system unique to your organization. Our whiteboard cubes are manufactured by Magiboards in the USA.

A Murerase® custom printed markerboard can be created as a visual aid in your LEAN manufacturing process or any workplace. We can design a custom made dry erase board that will help you to organize, plan, schedule, track and communicate with your employees. In addition to traditional boards affixed to a wall, we also offer a full range of mobile whiteboards, whiteboard cubes, as well as 3-sided and 4-sided stands. We can create a large scale pull planning system unique to your organization. Our whiteboard cubes are manufactured by Magiboards in the USA. If space is an issue we also offer a whiteboard rail system.

THURSDAY AFTERNOON - MARCH 25, 2021

LSS TRACK 14
CASE STUDIES 
THAT WILL 
FLOOR YOU!

Jade Zoom Room

Track Chair: Jeff Johnson
Track Producer: Korey Zawadzki


1:00 PM–1:35 PM EDT; #LSS–141
Six Sigma for Operating Profit Maximization in Ship Assist at the West Coast of USA

Dr. Ernesto Garcia, Director, Crowley Maritime, Jacksonville, FL, USA

1:35 PM–2:10 PM EDT; #LSS–142
DMAIC at Armstrong- Results That Will Floor You!

 Sydney Ingles,  Project Engineer, Armstrong Flooring Inc., Lancaster, PA, USA

David Hanan, 6 Sigma Development Manager, MANTEC, Inc., Chambersburg, PA, USA

2:10 PM–2:45 PM EDT; #LSS–143
Using Lean Philosophy To Reduce the Cycle Time of Recruitment Process

Dr. Yousuf Al Khamisi, Lean Practitioner, Sultan Qaboos University, Muscat, Oman


LSS TRACK 15
USING THE RIGHT LSS TOOLS FOR THE RIGHT PURPOSE

Gold Zoom Room

Track Chair: Kimberly Watson-Hemphill;
Track Producer: Mark Cichonski


1:00 PM–1:35 PM EDT; #LSS–151
The Importance of "DOE" When Conducting a DOE

Dr. Scott Kowalski, Advisory Technical Training, Minitab, Sanford, FL, USA


1:35 PM–2:10 PM EDT; #LSS–152

Overcoming Bias – A Core Skill for Effective Data Collection

Russ R. Aikman, LSS Program Manager, TMAC/The University of Texas at Arlington, Arlington, TX, USA




LSS TRACK 16

CULTIVATING A CULTURE
OF LEAN SIX SIGMA

Ruby Zoom Room

Track Chair: Bonnie Stone;
Track Producer: Brian Clark


1:00 PM–1:35 PM EDT; #LSS–161
The Winds of Change: 
Sailing Your Project to Success

Jennifer Hooks, Director Owner, Chief Consultant and Trainer, Hooked on Performance Excellence (HOPE), North Charleston, SC,USA

1:35 PM–2:10 PM EDT; #LSS–162

Cultivating an Improvement
Mindset in the
Millennial Generation

Benjamin Hoseus, Sr. Associate, Process Capability Partners, San Antonio, TX, USA



Refreshment Break

Opal Zoom Room; 2:45 PM – 3:15 PM EDT


LSS TRACK 17
INCREASING
SUCCESS WITH
LEAN SIX SIGMA

Jade Zoom Room

Track Chair: Kimberly Watson-Hemphill
Track Producer:  Mark Cichonski


3:15 PM–3:50 PM EDT; #LSS–171
Hitting Your Target With Kata

Leigh Ann Schildmeier, Founder & President, Park Avenue Solutions, Phoenix, AZ, USA

3:50 PM–4:25 PM EDT; #LSS–172
Are You in the 80% or 20%? Project Success-Making It Happen

Mark Lawrence Cichonski, Executive Director, Tactegra, Concord, NC, USA

4:25 PM–5:00 PM EDT; #LSS–173
Using Social Responsibility To Improve Your Project's Chance for Success

William O. Ingram III, Director of Lean Product Development, Interface, LaGrange, GA, USA


LSS TRACK 18
THE LEADERSHIP
OF CHANGE FOR
LEAN SIX SIGMA

Gold Zoom Room

Track Chair: Marco Luzzatti;
Track Producer: Korey Zawadzki


3:15 PM–3:50 PM EDT; #LSS–181
Change Who? The Continuous Improvement of Oneself

Louie Anthony Edwin Hendon III, Senior Continuous Improvement Specialist, Cleveland Clinic - Hillcrest Hospital, Mayfield Heights, OH, USA

3:50 PM–4:25 PM EDT #LSS–182
Leader Behaviors for Sustaining Lean Methodologies in Multi-National Companies

Gary Vance, VP of Operations, JBT Corporation, Orlando, FL, USA

4:25 PM–5:00 PM EDT; #LSS–183
The Leadership of Change - Three Organizational Change Management Lessons Learned

Peter F. Gallagher, Global Head of People Solutions, Proudfoot, London, United Kingdom 


LSS TRACK 19
DIVIDE &
CONQUER WITH
LEAN SIX SIGMA

Ruby Zoom Room

Track Chair: Russ Aikman;
Track Producer: Bonnie Stone


3:15 PM–3:50 PM EDT; #LSS–191
Splitting the DMAIC

Tom Quick, Senior Manager, Ernst & Young, Powell, OH, USA

3:50 PM–4:25 PM EDT; #LSS–192
Increasing Relevance of Lean in Technology

Reuben Daniel, Agile Transformation Leader for Vanguard, Pottstown, PA, USA 

4:25 PM–5:00 PM EDT; #LSS–193
Saving Time and Money by Adding Value Through Purposeful Knowledge Management

Dr. Cynthia J. Young, PMP, LSSMBB, CMQ/OE, Founder/CEO, CJ Young Consulting, LLC, Virginia Beach, VA, USA



JUST A FEW OF THE LEAN SIX SIGMA WORLD CONFERENCE PARTICIPANTS

Government Organizations




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American Quality Institute
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