Director of Continuous Improvement, Lexis Nexis, Charlotte, NC, USA
Mark is a business transformation expert and change leader who is always chosen to deliver on critical operations and initiatives. His focus is on enterprise-wide projects and programs that optimize business outcomes by reducing cost, enhancing revenue and improving the quality of data and processes. His key ability is to focus his team’s attention on executing operating plans by knowing the business, candor, providing line of sight, keeping commitments and rewarding performance. He has extensive international experience, encompassing all of North America, and parts of Europe and Asia. He possesses an uncanny knack for finding a common language between people of different cultures, backgrounds, and educational or experiential levels.