Transforming Your Business is Transforming Your Mindset

Industry: All Industries

Keywords: Change; People; Influence; ROI; Key Metrics

Level: All Levels

LinkedIn: https://www.linkedin.com/in/cynthianlong/

This session is all about showing you how transformation isn’t just about changing the business. The people are at the root of every successful change, how to engage them, and how even the most resistant person can be brought along the journey. You will also see the metrics needed to bring leadership along on the journey - including ROI and COPQ (cost of poor quality) Points to be covered are:

1. Set the Goal – and be sure everyone knows the goal

2. Change, blame, and the stickiness factor

3. The right team will get you EVERYWHERE

4. The dying art of ROI and the importance of accurate tracking of improvements.

Too often in our fast-paced world, we think that the entire team is supportive of change - small and drastic changes can be painful, confusing and hard to implement in a way that is "sticky" to the business, and provides the desired outcomes. And metrics, too often projects launch with no tangible KPI, no concept of ROI, and the COPQ. Like much in LSS, people are at the root of every process, and their hearts must be engaged in order for the changes to be effective and long lasting. Building the right team, the right change management mindset, and showing the positive effects of potential outcomes - AND THEN showing the ACTUAL Outcomes builds a trust so that all the stakeholders will be excited for your current and future projects.

Join this exciting session to see how you can get the best from your teams and stakeholders so your Business transformations are the best in the business.

BIOGRAPHY

Cynthia Long

Continuous Improvement Change Leader, Intuit, Carlsbad, CA, USA

Cynthia Long is an award-winning Continuous Improvement Leader and Strategist. Over the last 20 years, her passion for Lean Six Sigma has led her to create, innovate, and be a Revolutionary Leader for Continuous Improvement.

She is based in San Diego. As a leader in technology, Cynthia is driven to mentor other women so that they can find magnificent opportunities for awesome careers in tech Her expertise includes being a Revolutionary Leader for Continuous Improvement, Business Transformation Strategist, Lean Six Sigma Master Black Belt, Public Speaker, and a dedicated Philanthropist and Mentor to women in tech. Her speaking engagements include: Strategic Conversations- Mentoring and Beyond (Women in Technology), Build to Fit - Paint to Match; Continuous Improvement in an ever-changing landscape,