Bonnie K. Stone
Process Improvement Consultant, TTEC, Merritt Island, FL, USA
Ms. Bonnie Stone is a process improvement consultant for TTEC, a business process outsourcing company. During her career, Bonnie has led successful corporate Lean Transformations, orchestrated workplace organization improvements, and trained hundreds of Lean Six Sigma Green Belts and Black Belts in a variety of industries including aerospace, aviation, healthcare, insurance and government. Prior to her consulting pursuits, Bonnie built a distinguished career in the Space Shuttle Program at the Kennedy Space Center. During her years in the Shuttle Program, she led organizations responsible for M&P Engineering, Reliability-Centered Maintenance, Corrective Action, and Risk Management.
Ms. Stone is an active contributor in the professional community, via groups such as the American Society for Quality and the Project Management Institute. She is a central figure in the Lean Six Sigma community, having served as Conference Chair for the American Quality Institute (AQI) Lean Six Sigma World Conference on multiple occasions.
Ms. Stone received dual Bachelor of Science degrees in Biology and Medical Technology from University of Memphis. She also holds two advanced degrees: Master of Science in Industrial Optimization from Embry-Riddle University and an MBA from the Florida Institute of Technology. She holds both Master Black Belt and Project Management Professional certifications.